28 cx manager jobs at 16 companies in Seattle, WA
1mo
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Manager, CX AI Strategy
Seattle or New York City or Salt Lake City or San Francisco or Vancouver
$142k-$177k/yr HybridFull Time
4+ YOE1+ Mgmt4+ years in CX strategy/AI operations or related function; 1+ year managing or developing a team of 4+; experience owning AI/automation initiatives in support; strong analytical, technical fluency with AI-enabled CX platforms, and clear communication.
Sierra
3w
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Senior Manager, Product Management - CX
Reston or Seattle or Krakow
HybridFull Time
10+ YOE3+ MgmtProven product management leadership with 10+ years in product roles and >3 years managing PMs; experience defining strategy, scaling products, driving execution, and applying AI to product development.
Figma
1w
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Principal, Product Manager-Tech , éShop, Premium Ads CX
Seattle or New York City
$180k-$268k/yr OnsiteFull Time
Requires a bachelor's degree and experience in technical product management, roadmap strategy, feature delivery, leadership communication, and engineering discussions; experience with cross-functional teams preferred.
generative AI
1mo
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Supervisor (CX)
Seattle, Washington, United States
OnsiteFull Time
0.5+ YOE6 months passenger/customer service experience, airline procedures knowledge, adaptability, strong communication; English required, Japanese preferred; availability to work five days per week.
1w
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Manager, CX Peer Advocacy & Community Lead
New York City or Walton Oaks or Tampa or Bothell or Thessaloniki Pylaia or Collegeville
$99k-$165k/yr HybridFull Time
4+ YOEBachelor's degree in communications, sociology, marketing, or related field; 4+ years in community management or advocacy; content publishing, beta programs, analytics, KPI dashboards, and influence leadership experience required.
Microsoft Teams, Viva Engage, Slack
5d
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AI Program Enablement Senior Manager
Seattle or Wisconsin or Milwaukee or Denver or Dallas or United States or Portland or Irvine or Phoenix
$132k-$206k/yr HybridFull Time
8+ YOEBachelor's degree and 8 years of experience in marketing operations, sales enablement, CX enablement, digital transformation, AI enablement, program management, or related roles; generative AI knowledge required.
GPT, AI agents, LinkedIn, Facebook, Instagram
2w
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
1mo
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Business Systems Manager
Woodinville or Seattle
$93k-$139k/yr OnsiteFull Time
5+ YOE5+ years in business systems administration or application management, ServiceTitan admin experience, strong integration, reporting, UAT, change management, and stakeholder communication skills.
Service Titan, Field Service Management, ERP, CRM, HRIS, CX, Fleet Management, Project Management, API
3mo
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Senior Client Service Manager, Client Experience
Palo Alto or New York or San Francisco or San Diego or Century City or Los Angeles or Boulder or Seattle or Salt Lake City or Washington, D.C. or Boston or Austin
$163k-$221k/yr OnsiteFull Time
7+ YOE7+ years in client experience or professional services; leadership of CX programs; bachelor’s degree; JD/MBA/PMP preferred; strong data analysis and CRM skills.
CRM, Data analysis tools
2mo
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Senior Account Manager, Host Networking Segment Sales
Santa Clara or Seattle
$248k-$397k/yr OnsiteFull Time
15+ YOE15+ years in data center networking or cloud infrastructure sales, technical/commercial degree or equivalent, experience closing design wins with hyperscalers, strong knowledge of DPU/SuperNIC/NIC and AI data center architectures, executive-level presentation skills.
DPU, SuperNIC, NIC, RDMA over Ethernet, RoCE/RDMA, Ethernet, PCIe, CXL, GPU, Network SerDes
2mo
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Senior Account Manager, Host Networking Segment Sales
Santa Clara or Seattle
$248k-$397k/yr OnsiteFull Time
15+ YOETechnical/commercial university degree (or equivalent), 15+ years driving sales/BD/GTM in data center networking/cloud/infrastructure, track record closing strategic design wins, deep DPU/SmartNIC/NIC and AI data center knowledge, strong executive communication.
DPU, SuperNIC, SmartNIC, NIC, RDMA over Ethernet, Ethernet, PCIe, CXL, GPU-accelerated computing, LLM
4d
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Sub-Regional Cost Lead
Boydton or Chicago or Redmond or Manassas
$131k-$277k/yr HybridFull Time
12+ YOE10+ MgmtBachelor's degree or equivalent experience; 12+ years related experience required, with extensive data center, project management, commercial construction, and people management experience preferred.
RFP, GMP, LOA, AE, Cx, PMQS, QRA, PER, RICS
1mo
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Head Of Platform Measurement
New York City or Chicago Ridge or Bellevue
$129k-$232k/yr OnsiteFull Time
7+ YOEBachelor's degree plus 7 years related experience (or equivalent); experience in service strategy, CX measurement, data analysis, leadership, stakeholder management, and cross-functional project management.
3d
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Google Ecosystem Business Development Director
United States or Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in business development, sales, alliance, or consulting and 10+ years in complex pursuit management, plus enterprise transformation, executive relationship, and AI, data, analytics, CX, or cybersecurity expertise.
BigQuery, Vertex AI, Gemini Enterprise, Gemini Code Assist, Customer Engagement Suite (CES), Looker, Apigee, Google Maps Platform, AlloyDB, Security Operations, Mandiant, Agent Builder, BigLake, Dataplex
2mo
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Senior Director, Solutions Engineering - Americas
Seattle or North America or South America
$250k-$376k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years leading enterprise pre-sales/solution engineering in SaaS, 5+ years managing SE managers, deep CCaaS/CX domain experience, proven enterprise revenue track record, executive presence, bachelor\u0002s degree or equivalent.
4w
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Commissioning Authority – Data Center/Mission Critical - Seattle in Seattle, Washington, United States
Seattle, Washington, United States
$110k-$180k/yr HybridFull Time
8+ YOE8+ years industry experience with 2+ years datacenter commissioning; ANSI/ISO Cx credentials; technical datacenter MEP knowledge; project management and client-facing skills; ability to travel ~50% and climb/lift; valid driver’s license.
Microsoft Office
4w
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Commissioning Authority – Data Center/Mission Critical - Seattle
Seattle, Washington, United States
$110k-$180k/yr HybridFull Time
8+ YOEBachelor's degree or commensurate experience, 8+ years industry experience with 2+ years datacenter commissioning, ANSI/ISO Cx accreditation required, project management skills, MS Office proficiency, valid driver's license, willingness to travel ~50% (U.S.).
Microsoft Office
1mo
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Principal PCIe Subsystem RTL lead
San Jose or Santa Clara or Austin or Seattle or Boston
HybridFull Time
10+ YOE10+ years digital IC design experience with 4+ years PCIe subsystem design/integration, strong SystemVerilog RTL skills, experience integrating PCIe controller/SerDes PHY, multi-clock-domain design, and ability to lead architectural work.
SystemVerilog, UVM, PCIe, CXL, SerDes
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