2w
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Manager, CX AI Strategy
New York City or Salt Lake City or San Francisco or Seattle or Vancouver
$142k-$177k/yr HybridFull Time
4+ YOE1+ Mgmt4+ years in CX strategy/AI operations or related function, 1+ year managing a team of 4+ ICs, proven experience owning AI/automation in support, technical fluency with AI-enabled CX platforms, strong analytical and communication skills.
Sierra
1mo
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Principal Product Manager – Technical, Amazon Music Agent Experience, Amazon Music - CX Infrastructure
Seattle or San Francisco or Mexico City or India
$180k-$280k/yr OnsiteFull Time
8+ YOE8+ years technical product/program management, 4+ years end-to-end product delivery, Bachelor's degree required, experience owning roadmaps, driving engineering decisions, cross-functional influence, and executive strategy writing; AI/ML product experience preferred.
5d
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Supervisor (CX)
Seattle, Washington, United States
OnsiteFull Time
0.5+ YOE6 months passenger/customer service experience, airline procedures knowledge, adaptability, strong communication; English required, Japanese preferred; availability to work five days per week.
2mo
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Senior Product Manager, Experience
Bethesda or Palo Alto or Richardson or Seattle
$140k-$230k/yr OnsiteFull Time
10+ YOE10+ years in product management; CX-focused; strong payments/billing experience; BS degree; insurance/financial services or ecommerce background.
Figma, A/B testing, CX analytics, ML concepts
2w
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Research and Insights Manager
Boca Raton or Woodbury or Seattle
$95k-$110k/yr HybridFull Time
5+ YOEBachelor's degree; 5+ years experience in CX/insights or marketing operations; Medallia or similar CX platform experience; strong vendor management, analysis, communication, and project management skills.
Medallia, Salesforce, Tableau, Power BI
3w
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Business Systems Manager
Woodinville or Seattle
$93k-$139k/yr OnsiteFull Time
5+ YOE5+ years in business systems administration or application management, ServiceTitan admin experience, strong integration, reporting, UAT, change management, and stakeholder communication skills.
Service Titan, Field Service Management, ERP, CRM, HRIS, CX, Fleet Management, Project Management, API
3w
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Business Systems Manager
Woodinville, Washington, United States
$93k-$139k/yr OnsiteFull Time
5+ YOE5+ years in business systems administration, including 3+ years as a ServiceTitan administrator; experience with CRM/ERP/HRIS, integrations, automations, reporting, UAT, and project management; strong communication skills.
ServiceTitan, CRM, ERP, HRIS, CX, Field Service Management, Fleet Management, Project Management, API, middleware
2mo
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Director Product Management
Seattle, Washington, United States
OnsiteFull Time
10+ YOE5+ Mgmt10+ years product management; 5+ years in director-level; SaaS/enterprise software; CX/AI products; shipping AI/ML-powered products; strong technical fluency; executive communication.
LLM, Cognigy, Knowledge AI, Analytics Plus, RAG pipelines
2mo
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Senior Client Service Manager, Client Experience
Palo Alto or New York or San Francisco or San Diego or Century City or Los Angeles or Boulder or Seattle or Salt Lake City or Washington, D.C. or Boston or Austin
$163k-$221k/yr OnsiteFull Time
7+ YOE7+ years in client experience or professional services; leadership of CX programs; bachelor’s degree; JD/MBA/PMP preferred; strong data analysis and CRM skills.
CRM, Data analysis tools
1mo
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Senior Account Manager, Host Networking Segment Sales
Santa Clara or Seattle
$248k-$397k/yr OnsiteFull Time
15+ YOETechnical/commercial university degree (or equivalent), 15+ years driving sales/BD/GTM in data center networking/cloud/infrastructure, track record closing strategic design wins, deep DPU/SmartNIC/NIC and AI data center knowledge, strong executive communication.
DPU, SuperNIC, SmartNIC, NIC, RDMA over Ethernet, Ethernet, PCIe, CXL, GPU-accelerated computing, LLM
1mo
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Senior Account Manager, Host Networking Segment Sales
Santa Clara or Seattle
$248k-$397k/yr OnsiteFull Time
15+ YOE15+ years in data center networking or cloud infrastructure sales, technical/commercial degree or equivalent, experience closing design wins with hyperscalers, strong knowledge of DPU/SuperNIC/NIC and AI data center architectures, executive-level presentation skills.
DPU, SuperNIC, NIC, RDMA over Ethernet, RoCE/RDMA, Ethernet, PCIe, CXL, GPU, Network SerDes
3w
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Associate Director, Site Experience
Boston or Bellevue
$149k-$245k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in e-commerce merchandising/site experience, 3+ years leading teams; strong data analysis, A/B testing, CX strategy, cross-functional partnership, and executive communication skills.
4w
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Head Of Platform Measurement
New York City or Chicago Ridge or Bellevue
$129k-$232k/yr OnsiteFull Time
7+ YOEBachelor's degree plus 7 years related experience (or equivalent); experience in service strategy, CX measurement, data analysis, leadership, stakeholder management, and cross-functional project management.
2mo
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Commissioning Provider III
Seattle, Washington, United States
$117k-$156k/yr OnsiteFull Time
8+ YOE8+ years in commissioning/building construction; MEP, TAB; Cx certifications; proficient in MS Office and cloud commissioning tools.
CxAlloy, Bluebeam, Microsoft Office, Excel, Word, PowerPoint
1mo
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Senior Director, Solutions Engineering - Americas
Seattle or North America or South America
$250k-$376k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years leading enterprise pre-sales/solution engineering in SaaS, 5+ years managing SE managers, deep CCaaS/CX domain experience, proven enterprise revenue track record, executive presence, bachelor\u0002s degree or equivalent.
2d
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Commissioning Authority – Data Center/Mission Critical - Seattle in Seattle, Washington, United States
Seattle, Washington, United States
$110k-$180k/yr HybridFull Time
8+ YOE8+ years industry experience with 2+ years datacenter commissioning; ANSI/ISO Cx credentials; technical datacenter MEP knowledge; project management and client-facing skills; ability to travel ~50% and climb/lift; valid driver’s license.
Microsoft Office
2d
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Commissioning Authority – Data Center/Mission Critical - Seattle
Seattle, Washington, United States
$110k-$180k/yr HybridFull Time
8+ YOEBachelor's degree or commensurate experience, 8+ years industry experience with 2+ years datacenter commissioning, ANSI/ISO Cx accreditation required, project management skills, MS Office proficiency, valid driver's license, willingness to travel ~50% (U.S.).
Microsoft Office
1mo
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Customer Experience GTM Lead for Amazon
Seattle, Washington, United States
$204k-$255k/yr OnsiteFull Time
Director-level CX leader with deep customer experience expertise, track record closing complex enterprise deals, executive presence, cross-functional leadership, and strong commercial and storytelling skills.
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