43 cx manager jobs at 21 companies in Soquel, CA
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CX Manager- ERP Integration Solution & AI Operations
Mountain View, California, United States
$145k-$155k/yr HybridFull Time
4+ YOE4+ years hands-on ERP implementation or integration experience; strong P2P/finance operations knowledge; experience with Intacct, NetSuite, QBO, QBD, SAP, Microsoft Dynamics, Sage, Acumatica, or Oracle; API/integration troubleshooting; AI-assisted workflows; 3rd-level support and solution design experience.
Intacct, NetSuite, QBO, QBD, SAP, Microsoft Dynamics, Sage, Acumatica, Oracle, API, ChatGPT Enterprise, Billy
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Product Manager, CX: IFS Loops
Palo Alto, California, United States
$180k-$200k/yr HybridFull Time
5+ YOE5+ years product management experience building technically complex, user-facing systems; familiarity with agentic AI patterns and tooling; experience with CRM/help-desk stacks and working closely with engineers and researchers.
Zendesk, Salesforce Service Cloud, Jira Service Management, LangChain, OpenAI functions, LangGraph, AutoGen
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Group Manager - QuickBooks CX - Foundational Experiences
Mountain View or San Diego
$190k-$297k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leadership in tech/SaaS driving customer experience or product results; undergraduate degree required (MBA preferred); experience with journey mapping, service design, analytics, and designing experience strategies to improve retention and revenue.
QuickBooks, Jobs to be Done, Design thinking
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CX Delivery Excellence Product Lead
Pleasanton or Santa Clara or San Francisco
$168k-$252k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years management consulting (MBB/Big 4), AI tool literacy (Claude, Cursor), strategic/product advisory experience, strong executive presence, analytical and communication skills.
Claude, Cursor
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Senior Product Manager, Experience
Bethesda or Palo Alto or Richardson or Seattle
$140k-$230k/yr OnsiteFull Time
10+ YOE10+ years in product management; CX-focused; strong payments/billing experience; BS degree; insurance/financial services or ecommerce background.
Figma, A/B testing, CX analytics, ML concepts
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CX Finance Director
Santa Clara, California, United States
$211k-$338k/yr OnsiteFull Time
Significant FP&A or business finance experience supporting services or logistics; strong financial modeling, scenario planning, analytics, controllership, and ability to influence senior leaders.
Anaplan, SAP, NetSuite, Tableau, Salesforce
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Senior Principal Product Manager - Cosmos
San Jose, California, United States
OnsiteFull Time
12+ YOEBachelor's in electrical engineering, computer science, or related field; 12+ years in product management/technical roles in semiconductors or data center infrastructure; proven track in software-silicon product leadership; strong cross-functional collaboration with firmware, drivers, and systems teams.
PCIe, CXL, Ethernet, Redfish, MCTP, PLDM, BIOS/UEFI, BMC, host software, firmware
6d
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
2w
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Design Verification Manager
Sunnyvale, California, United States
$174k-$353k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years pre-silicon ASIC/SoC verification experience, 5+ years engineering management, expert SystemVerilog and UVM, formal verification, emulation platforms, SoC verification strategy and leadership.
SystemVerilog, Universal Verification Methodology (UVM), Palladium, Zebu, Veloce, Artificial Intelligence, Machine Learning, PCIe, CXL, HBM3, NVLink
2w
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Commercial Sourcing Manager, Strategic Silicon
Menlo Park, California, United States
$179k-$249k/yr OnsiteFull Time
10+ YOE10+ years sourcing management experience in semiconductor or electronic components, BA/BS or equivalent with 12+ years relevant experience, technical knowledge of silicon and firmware, supplier strategy, contract negotiation, and cross-functional influence.
CXL, PCIe Gen 5, PCIe Gen 6, NVMe, CPLD, FPGA, BIOS, BMC
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Senior Client Service Manager, Client Experience
Palo Alto or New York or San Francisco or San Diego or Century City or Los Angeles or Boulder or Seattle or Salt Lake City or Washington, D.C. or Boston or Austin
$163k-$221k/yr OnsiteFull Time
7+ YOE7+ years in client experience or professional services; leadership of CX programs; bachelor’s degree; JD/MBA/PMP preferred; strong data analysis and CRM skills.
CRM, Data analysis tools
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Manager/Director of Hardware Engineering
Santa Clara, California, United States
OnsiteFull Time
8+ YOE2+ Mgmt8+ years in ASIC/IP development with 2–3+ years managing RTL and DV engineers; expertise in high-speed protocols, SystemVerilog/Verilog, UVM/OVM, and EDA flows; BS/MS in EE/CE or related.
SystemVerilog, Verilog, UVM, OVM, PCIe, UCIe, CXL, Ethernet, SerDes, EDA
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Director, Software TPM - Server Firmware and System Software
Santa Clara, California, United States
$272k-$426k/yr OnsiteFull Time
12+ YOE7+ MgmtBS/MS in CS/EE or equivalent; 12+ years leading low-level or system software projects with 7+ years people management; deep system architecture knowledge (UEFI, BMC, PCIe, CXL, NVLink, InfiniBand); experience with accelerator software; strong communication.
SDLC, BMC, UEFI/BIOS, PCIe, CXL, NVLink, InfiniBand
3w
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Sr. Product Marketing Manager
San Jose, California, United States
$154k-$286k/yr OnsiteFull Time
8+ YOE8+ years in semiconductor IP/SoC/product marketing or related technical roles; bachelor’s in EE/CE/CS; deep PCIe/CXL knowledge; customer-facing experience; strong communication and product strategy skills.
PCIe, CXL, PCI-SIG, CXL Consortium, NVMe, AMBA, AXI, CHI, CXS, PIPE, IDE, TDISP, FLIT, SerDes
1mo
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Senior Account Manager, Host Networking Segment Sales
Santa Clara or Seattle
$248k-$397k/yr OnsiteFull Time
15+ YOE15+ years in data center networking or cloud infrastructure sales, technical/commercial degree or equivalent, experience closing design wins with hyperscalers, strong knowledge of DPU/SuperNIC/NIC and AI data center architectures, executive-level presentation skills.
DPU, SuperNIC, NIC, RDMA over Ethernet, RoCE/RDMA, Ethernet, PCIe, CXL, GPU, Network SerDes
3w
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Senior Software Engineering Manager, Accelerators Systems
Sunnyvale, California, United States
$262k-$365k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree or equivalent,8+ years software development experience (C/C++ on Linux),7+ years embedded/firmware experience,5+ years technical and people leadership; experience with PCIe, low-level platform bring-up and accelerator systems.
C/C++, Linux, PCI Express (PCIe), OCP, CXL, UEFI
2mo
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Senior Director, Sales - Customer Service AI
Palo Alto, California, United States
$321k-$442k/yr OnsiteFull Time
7+ YOE7+ years in strategic/enterprise software sales; proven track record in closing large accounts; experience selling AI-powered contact center or CX solutions.
2w
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Principal PCIe Subsystem RTL lead
San Jose, California, United States
HybridFull Time
10+ YOE10+ years digital IC design experience with 4+ years focused on PCIe subsystem design or integration; strong SystemVerilog RTL, PCIe IP/PHY integration, protocol and power-management expertise; BS/MS in EE/CE.
SystemVerilog, UVM, PCIe, PCI-SIG, PnR, SerDes, CXL, UCIe
1w
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Lead SoC Architect - Taipei/Hsinchu
Taipei or Hsinchu or Sunnyvale
OnsiteFull Time
10+ YOEBachelor's degree in EE/CE/CS,10+ years SoC architecture/ASIC experience,expertise in subsystem integration,performance modeling,RTL/verification knowledge and strong leadership and communication skills.
C, C++, SystemC, Linux, AMBA, AXI, CHI, PCIe, CXL, UCIe
1w
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Director, AI Systems – Scale-up, Scale-out and Networking
San Jose, California, United States
$216k-$370k/yr HybridFull Time
Proven technical and people leadership in HPC/AI infrastructure, deep expertise in connectivity technologies (UA Link, PCIe, CXL, Ethernet, SerDes), platform readiness, validation, and customer enablement; bachelor’s in EE/CE/CS required.
UA Link, PCI Express (PCIe), CXL, Ethernet, SerDes
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