1w
Save
Mark Applied
Hide
Mission Critical Cx Project Manager
United States or Phoenix or Denver or Dallas or Washington or Cleveland or Columbus or Detroit
$150k-$170k/yr FieldFull Time
8+ YOE8+ years commissioning experience with ≥3 years mission critical facility experience, commissioning and construction knowledge, strong communication and problem-solving, familiarity with mechanical/plumbing/electrical systems, willingness to travel ≥75%.
1mo
Save
Mark Applied
Hide
CX Project Manager I,II,III, or Sr- Data Center
Lubbock or Dallas or Fort Worth or Albuquerque or Oklahoma City
$135k-$185k/yr FieldFull Time
10+ YOEBachelor's in Architecture, Engineering, or Construction (or +5 years experience), 10+ years commissioning project manager experience on commercial/industrial projects, proficiency with P6/Microsoft Project and Microsoft Office, strong organizational and interpersonal skills.
P6, Microsoft Project, Microsoft Excel, Microsoft Word, Microsoft Outlook
1mo
Save
Mark Applied
Hide
CX Project Manager I,II,III, or Sr- Data Center
Lubbock or Dallas or Fort Worth or Albuquerque or Oklahoma City or Pennsylvania or Kansas or North Carolina or South Carolina or Virginia or Georgia or Texas or Florida or Iowa or Wyoming
$135k-$185k/yr FieldFull Time
10+ YOEBachelor's in Architecture/Engineering/Construction (or +5 years experience), 10+ years commissioning project management experience, proficiency in P6/Microsoft Project and Microsoft Office, strong leadership, business development, scheduling and estimating skills, and ability to travel up to 100%.
P6, Microsoft Project, Microsoft Excel, Microsoft Word, Microsoft Outlook
2mo
Save
Mark Applied
Hide
Senior Product Manager, Experience
Bethesda or Palo Alto or Richardson or Seattle
$140k-$230k/yr OnsiteFull Time
10+ YOE10+ years in product management; CX-focused; strong payments/billing experience; BS degree; insurance/financial services or ecommerce background.
Figma, A/B testing, CX analytics, ML concepts
1w
Save
Mark Applied
Hide
Commissioning Manager
Phoenix or Dallas
OnsiteFull Time
5+ YOE5+ years commissioning (CX Levels 1-5) experience, experience with CX Alloy Platform, strong MEP systems knowledge, ability to read technical MEP documents, Bachelor’s in Electrical/Mechanical Engineering or 8 years equivalent plus 7 years relevant experience.
CX Alloy Platform, BAS, BMS, EPMS, NETA
1mo
Save
Mark Applied
Hide
Service Design Manager
Plano, Texas, United States
$112k-$138k/yr OnsiteFull Time
10+ YOE10+ years in service or CX design, contact center experience, journey mapping, process improvement, analytics, Salesforce Service Cloud familiarity, and formal service design/CX training.
Salesforce Service Cloud, Amazon Connect, Tableau, Looker, Power BI
1w
Save
Mark Applied
Hide
Commissioning Manager
Phoenix or Dallas
OnsiteFull Time
5+ YOE5+ years commissioning (levels 1-5) experience with electrical/mechanical MEP systems, CX Alloy platform experience, ability to read technical MEP details, and manage third-party commissioning and testing for mission critical facilities.
CX Alloy Platform, BAS, BMS, EPMS, NETA
1mo
Save
Mark Applied
Hide
CX Project Manager I,II,III, or Sr- Data Center
Lubbock or Dallas or Fort Worth or Albuquerque or Oklahoma City
$135k-$185k/yr FieldFull Time
10+ YOEBachelor's in Architecture/Engineering/Construction (or +5 years' experience), 10+ years commissioning project management experience, proficiency in P6/Microsoft Project and Microsoft Office, strong communication and leadership skills.
P6, Microsoft Project, Microsoft Excel, Microsoft Word, Microsoft Outlook, estimating software
1mo
Save
Mark Applied
Hide
Package Project Lead 2
Hartford or Indianapolis or Phoenix or Raleigh or Richardson
$102k-$164k/yr OnsiteFull Time
Experience implementing Oracle CX/Fusion Service Cloud and related Oracle Cloud modules; hands-on configuration, Groovy scripting, Application/Page Composer, Visual Builder, integrations, and project lifecycle delivery. Bachelor\u000fs degree or equivalent experience required; travel possible.
Oracle CX Cloud, Fusion Service Cloud, Digital Customer Service, Service Logistics Cloud, Oracle Order Management Cloud, Oracle Inventory Cloud, Oracle Maintenance Cloud, Oracle Subscription Management Cloud, Application Composer, Page Composer, Groovy, Redwood UX, Visual Builder, Webservices
2mo
Save
Mark Applied
Hide
Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise) (Chicago, IL, US)
Chicago or Atlanta or New York City or Bridgewater or Dallas or San Francisco
$98k-$233k/yr HybridFull Time
10+ YOE10+ years in presales/solution architecture/technical consulting; Google Cloud expertise; strong executive engagement; travel up to 50%
Google Cloud Platform, Generative AI, Customer Experience
6d
Save
Mark Applied
Hide
CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
2mo
Save
Mark Applied
Hide
Customer Success Manager, Commercial
Dallas, Texas, United States
RemoteFull Time
3+ YOE3+ years in professional services or B2B SaaS account management; strong CX/communication; SaaS experience; technical SaaS configuration; enterprise client management.
CRM, SaaS, Customer Relationship Management, Analytics
1w
Save
Mark Applied
Hide
Director, Talent Acquisition - Global CX & Partners
Pleasanton or Frisco or Atlanta or Boulder or San Francisco or Chicago or New York City or Denver
$214k-$321k/yr HybridFull Time
12+ YOE7+ Mgmt12+ years TA/HR experience, 7+ years leading teams, workforce planning and forecasting experience, strong stakeholder management, data-driven decision making, and change leadership.
Workday
1mo
Save
Mark Applied
Hide
Sr Manager Consumer Insights Research
Dallas, Texas, United States
OnsiteFull Time
4+ YOE2+ Mgmt4+ years consumer/market research experience, 2+ years people management, bachelor’s degree (master’s preferred), expertise in qualitative and quantitative methods, VoC/CX programs, and survey/research platforms.
Qualtrics, Morning Consult, Mintel
2mo
Save
Mark Applied
Hide
Data Privacy Manager
Los Angeles or Tustin or Dallas or United States
$119k-$153k/yr OnsiteFull Time
5+ YOE5+ years in privacy/data protection; strong CX/PIA/DPIA experience; deep knowledge of CCPA/CPRA, GLBA; familiarity with state privacy laws; CIPT or CDPSE required; CIPM preferred.
OneTrust, Archer, TrustArc, Transcend, Osano
1w
Save
Mark Applied
Hide
Agent Platforms Manager
Dallas, Texas, United States
HybridFull Time
5+ YOE5+ years Salesforce Service Cloud administration experience supporting CX, strong automation and data hygiene skills, familiarity with Apex/HTML/CSS/JavaScript, CI/CD and cross-team collaboration, degree in CS/Engineering or related.
Salesforce Service Cloud, Experience Cloud, Sierra, Mixpanel, Playvox, Rippit, Apex, HTML, CSS, JavaScript, Git, CI/CD
1mo
Save
Mark Applied
Hide
Sr Sales Manager - AI Applications, Spec Sales - Amazon Connect
Seattle or Arlington or Atlanta or New York or Dallas
$187k-$278k/yr OnsiteFull Time
8+ YOEBachelor's degree, 8+ years sales/sales management in infrastructure or cloud technology, leadership in customer-facing CX/VDI domains, quota-carrying and complex deal experience, ability to build executive relationships and develop go-to-market strategy.
Amazon Connect, AWS
1mo
Save
Mark Applied
Hide
Sr. Telephony Analyst
Dallas, Texas, United States
HybridFull Time
3+ YOE3+ years contact center experience; Alvaria Cloud (Outreach, Manager, CX Business UI) experience; telephony administration, analytics, reporting, campaign and queue management; strong communication and problem-solving skills.
Alvaria Cloud, Outreach, Manager, CX Business UI
3w
Save
Mark Applied
Hide
Quality & Reliability Manager
Dallas, Texas, United States
OnsiteFull Time
3+ YOEBachelor's in engineering or equivalent, 3+ years commissioning/reliability experience in mission-critical facilities, familiarity with Level 4/5 testing, Cx Alloy, BAS/EPMS/SCADA, MS365, strong analytical and communication skills, up to 20% travel, US work authorization.
Cx Alloy, BAS, EPMS, SCADA, Microsoft 365, Microsoft Excel, Microsoft Teams, Microsoft SharePoint, Microsoft Word, Microsoft PowerPoint
1mo
Save
Mark Applied
Hide
Director, Coordination & Commissioning
Dallas or Chicago or Santa Teresa
$198k-$221k/yr OnsiteFull Time
5+ YOEBachelor's in a technical discipline or equivalent experience; 5+ years in critical facility construction, commissioning, or operations; PMP and Cx certifications preferred; ability to manage complex technical issues and lead teams.
Explore Jobs