San Francisco • 50 milesRemote · Hybrid · Onsite · Field · All Environments
San Francisco • 50 milesRemote · Hybrid · Onsite · Field · All Environments
San Francisco • 50 milesRemote · Hybrid · Onsite · Field · All Environments
San Francisco • 50 milesRemote · Hybrid · Onsite · Field · All Environments
210 cx jobs at 83 companies in San Francisco, CA
1mo
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Director, CX Business Systems
Chicago or San Francisco or New York City or Austin or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$184k-$234k/yr HybridFull Time
15+ YOE5+ MgmtBachelor's degree or equivalent;15+ years business systems experience with 5+ years managing teams focused on CX systems; expertise in CX strategy, AI adoption, vendor management, and stakeholder leadership.
BrazeAI, Salesforce, Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify
1mo
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Manager, CX AI Strategy
Seattle or New York City or Salt Lake City or San Francisco or Vancouver
$142k-$177k/yr HybridFull Time
4+ YOE1+ Mgmt4+ years in CX strategy/AI operations or related function; 1+ year managing or developing a team of 4+; experience owning AI/automation initiatives in support; strong analytical, technical fluency with AI-enabled CX platforms, and clear communication.
Sierra
2w
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CX Specialist
Pleasanton, California, United States
$100k-$165k/yr HybridFull Time
3+ YOE3+ years implementing CCaaS platforms; hands-on with Zoom and RingCentral, APIs/JSON, CRM connectors; enterprise deployment and client-facing experience.
Zoom Contact Center (ZCC), Zoom Phone, RingCentral CX, ZCC, ZVA, AI Companion, Zoom Virtual Agent, Zoom Expert Assist, RingCentral, Dialogflow, Zoom Studio, RingCentral Workflow Automation Engine, Salesforce, Zendesk, ServiceNow, Microsoft Teams, REST APIs, JSON, webhooks, CallMiner, SuccessKPI, SAML, AWS, Azure, GCP
9h
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Senior Director, CX Strategy
Santa Clara, California, United States
OnsiteFull Time
12+ YOE12+ years in CX strategy, corporate strategy, or consulting, or 8+ years post-MBA; enterprise NPS/VoC ownership, journey strategy, B2B/SaaS experience, quantitative skills, executive communication, and team leadership.
2mo
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Sr. Manager of CX Enablement
New York or San Francisco
$150k-$180k/yr RemoteFull Time
7+ YOE4+ Mgmt7+ years in customer experience with 4+ years in quality/training/enablement; experience scaling CX quality and AI-powered deflection; strong CX tooling knowledge; data-driven and strong writing skills.
Salesforce, Zendesk Guide, Zendesk Support, Maestro QA, Klaus, Playbox, Stella Connect, Tether AI, Sierra AI, Ada, Decagon, Forethought
1mo
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Senior CX Manager
San Francisco, California, United States
$78k-$147k/yr OnsiteFull Time
7+ YOE7+ years in technical account management/professional services or similar in SaaS/CCaaS; experience with APIs and CRM (Salesforce); strong technical acumen, communication, and program delivery skills; PMP preferred.
Salesforce, BrightHire, APIs
9h
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Senior Director, CX Strategy
Santa Clara, California, United States
OnsiteFull Time
12+ YOE12+ years in customer experience strategy, corporate strategy, or consulting, or 8+ years post-MBA; enterprise NPS/VoC ownership, journey modeling, quantitative skills, executive communication, and senior-team leadership.
NPS, VoC, SaaS
2mo
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CX Manager- ERP Integration Solution & AI Operations
Mountain View, California, United States
$145k-$155k/yr HybridFull Time
4+ YOE4+ years hands-on ERP implementation or integration experience; strong P2P/finance operations knowledge; experience with Intacct, NetSuite, QBO, QBD, SAP, Microsoft Dynamics, Sage, Acumatica, or Oracle; API/integration troubleshooting; AI-assisted workflows; 3rd-level support and solution design experience.
Intacct, NetSuite, QBO, QBD, SAP, Microsoft Dynamics, Sage, Acumatica, Oracle, API, ChatGPT Enterprise, Billy
2w
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Director, CX Delivery Central Operations
San Francisco, California, United States
$239k-$265k/yr OnsiteFull Time
12+ YOE12+ years leading analytics/strategy/program teams; deep experience building data platforms, AI/ML, LLMs, and automation; strong stakeholder leadership and product mindset; technical fluency with SQL and Python.
SQL, Python, LLMs
2w
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CX Ops Associate Analyst
United States or San Francisco
$60k-$95k/yr HybridFull Time
2+ YOEBA/BS preferred,2-3 years customer operations or related experience,program management skills,strong communication,experience with Gainsight,Google Workspace,Zoom,Slack,and willingness to work occasional hours outside standard schedule.
Gainsight, Google Workspace, Zoom, Slack
5d
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Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
1mo
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Senior CX Product Manager – Technical Enablement
Raleigh or Santa Clara
$122k-$230k/yr OnsiteFull Time
Experience in technical/product marketing or solutions engineering for enterprise storage, multi-cloud, or container virtualization; ability to craft technical positioning, GTM assets, solution narratives, and quantify enterprise ROI.
AWS, Azure, Nutanix, OpenShift, Kubernetes, VMware
2mo
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PAT NAVGTR NON-CLIN III CX
San Francisco, California, United States
OnsiteFull Time
3+ YOEBachelor's degree and 3+ years related experience; knowledge of patient rights, regulations, medical terminology; strong customer service; ability to multitask in a complex environment; bilingual abilities preferred; able to travel within San Francisco.
EMR, Electronic Medical Records, Microsoft Office, Windows, Data analysis tools
3w
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QA/QC Engineer (MEP/Cx)
Scranton or Dallas or New York or San Francisco
$90k-$150k/yr OnsiteFull Time
3+ YOEOSHA-30 required or within 30 days, 3+ years data center experience, 2+ years QA/QC experience, strong Cx/QA/QC knowledge, Procore experience preferred, willing to travel, must be authorized to work in the US.
Procore
3w
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Copywriter, CX
Los Angeles or Menlo Park or New York or San Francisco
$98k-$144k/yr OnsiteFull Time
4+ YOE4+ years agency or in-house copywriting for brands, strong concept and storytelling skills, history of self-initiated projects, product storytelling and strategy experience; AI tool experience preferred.
2mo
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Backup Supervisor (CX)
San Francisco, California, United States
$23/hr OnsitePart Time
0.5+ YOE6 months passenger/customer service experience, team leadership experience, knowledge of airline procedures, ability to pass background check and hold Airport ID with CBP access (Customs Seal), adaptable and customer-focused.
3w
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Data Engineer, CX
San Francisco or New York City or Los Angeles or Seattle
$180k-$260k/yr RemoteFull Time
5+ YOE5+ years building data warehouses or distributed/event-driven systems; skilled with data modeling, modern data tooling, cloud warehouses, Python/SQL, and cross-functional partnership.
Kafka, Debezium, dbt, Spark, Flink, Dagster, Airflow, Monte Carlo, Great Expectations, Snowflake, BigQuery, Redshift, Python, SQL, CI/CD
1w
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Commissioning (Cx) Program Engineer
San Jose or McClellan Park or Denver or Phoenix or Chicago or Dallas or Austin
$120k-$170k/yr OnsiteFull Time
8+ YOERequires 8+ years in commissioning, MEP engineering, or mission-critical construction, including 5+ years delivering data centers; engineering degree or equivalent experience; MEP and project leadership expertise.
MEP, UPS, BMS, EPMS, ASHRAE, NEC, NFPA
3w
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ADMIN OFCR 2 CX
San Francisco, California, United States
HybridFull Time
1+ YOEProvide administrative and analytical support for the Gynecologic Oncology division; manage calendars, projects, budgets, recruitment, events, and communications; bachelor's degree and 1+ year administrative experience required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Endnote, Mail Clients, Scheduling Software, WebEx, Zoom, Jabber, MyAccess, Bearbuy, Advance, MyExpense
1mo
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People Partner Lead, CX
Scottsdale or Denver or San Francisco or New York City
$158k-$229k/yr HybridFull Time
10+ YOE10+ years HRBP/People Partner experience supporting large operational/customer-facing orgs; prior people management; strong execution, org design, workforce planning, and comfort with People data and AI tools.
Workday, gPulse
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