200 cx jobs at 83 companies in San Jose, CA
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Director, CX Business Systems
Chicago or San Francisco or New York City or Austin or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$184k-$234k/yr HybridFull Time
15+ YOE5+ MgmtBachelor's degree or equivalent;15+ years business systems experience with 5+ years managing teams focused on CX systems; expertise in CX strategy, AI adoption, vendor management, and stakeholder leadership.
BrazeAI, Salesforce, Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify
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Manager, CX AI Strategy
Seattle or New York City or Salt Lake City or San Francisco or Vancouver
$142k-$177k/yr HybridFull Time
4+ YOE1+ Mgmt4+ years in CX strategy/AI operations or related function; 1+ year managing or developing a team of 4+; experience owning AI/automation initiatives in support; strong analytical, technical fluency with AI-enabled CX platforms, and clear communication.
Sierra
2w
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CX Specialist
Pleasanton, California, United States
$100k-$165k/yr HybridFull Time
3+ YOE3+ years implementing CCaaS platforms; hands-on with Zoom and RingCentral, APIs/JSON, CRM connectors; enterprise deployment and client-facing experience.
Zoom Contact Center (ZCC), Zoom Phone, RingCentral CX, ZCC, ZVA, AI Companion, Zoom Virtual Agent, Zoom Expert Assist, RingCentral, Dialogflow, Zoom Studio, RingCentral Workflow Automation Engine, Salesforce, Zendesk, ServiceNow, Microsoft Teams, REST APIs, JSON, webhooks, CallMiner, SuccessKPI, SAML, AWS, Azure, GCP
2mo
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Sr. Manager of CX Enablement
New York or San Francisco
$150k-$180k/yr RemoteFull Time
7+ YOE4+ Mgmt7+ years in customer experience with 4+ years in quality/training/enablement; experience scaling CX quality and AI-powered deflection; strong CX tooling knowledge; data-driven and strong writing skills.
Salesforce, Zendesk Guide, Zendesk Support, Maestro QA, Klaus, Playbox, Stella Connect, Tether AI, Sierra AI, Ada, Decagon, Forethought
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Senior CX Manager
San Francisco, California, United States
$78k-$147k/yr OnsiteFull Time
7+ YOE7+ years in technical account management/professional services or similar in SaaS/CCaaS; experience with APIs and CRM (Salesforce); strong technical acumen, communication, and program delivery skills; PMP preferred.
Salesforce, BrightHire, APIs
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CX Manager- ERP Integration Solution & AI Operations
Mountain View, California, United States
$145k-$155k/yr HybridFull Time
4+ YOE4+ years hands-on ERP implementation or integration experience; strong P2P/finance operations knowledge; experience with Intacct, NetSuite, QBO, QBD, SAP, Microsoft Dynamics, Sage, Acumatica, or Oracle; API/integration troubleshooting; AI-assisted workflows; 3rd-level support and solution design experience.
Intacct, NetSuite, QBO, QBD, SAP, Microsoft Dynamics, Sage, Acumatica, Oracle, API, ChatGPT Enterprise, Billy
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Director, CX Delivery Central Operations
San Francisco, California, United States
$239k-$265k/yr OnsiteFull Time
12+ YOE12+ years leading analytics/strategy/program teams; deep experience building data platforms, AI/ML, LLMs, and automation; strong stakeholder leadership and product mindset; technical fluency with SQL and Python.
SQL, Python, LLMs
2w
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CX Ops Associate Analyst
United States or San Francisco
$60k-$95k/yr HybridFull Time
2+ YOEBA/BS preferred,2-3 years customer operations or related experience,program management skills,strong communication,experience with Gainsight,Google Workspace,Zoom,Slack,and willingness to work occasional hours outside standard schedule.
Gainsight, Google Workspace, Zoom, Slack
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Senior CX Product Manager – Technical Enablement
Raleigh or Santa Clara
$122k-$230k/yr OnsiteFull Time
Experience in technical/product marketing or solutions engineering for enterprise storage, multi-cloud, or container virtualization; ability to craft technical positioning, GTM assets, solution narratives, and quantify enterprise ROI.
AWS, Azure, Nutanix, OpenShift, Kubernetes, VMware
2mo
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PAT NAVGTR NON-CLIN III CX
San Francisco, California, United States
OnsiteFull Time
3+ YOEBachelor's degree and 3+ years related experience; knowledge of patient rights, regulations, medical terminology; strong customer service; ability to multitask in a complex environment; bilingual abilities preferred; able to travel within San Francisco.
EMR, Electronic Medical Records, Microsoft Office, Windows, Data analysis tools
2w
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QA/QC Engineer (MEP/Cx)
Scranton or Dallas or New York or San Francisco
$90k-$150k/yr OnsiteFull Time
3+ YOEOSHA-30 required or within 30 days, 3+ years data center experience, 2+ years QA/QC experience, strong Cx/QA/QC knowledge, Procore experience preferred, willing to travel, must be authorized to work in the US.
Procore
2w
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Copywriter, CX
Los Angeles or Menlo Park or New York or San Francisco
$98k-$144k/yr OnsiteFull Time
4+ YOE4+ years agency or in-house copywriting for brands, strong concept and storytelling skills, history of self-initiated projects, product storytelling and strategy experience; AI tool experience preferred.
1mo
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Backup Supervisor (CX)
San Francisco, California, United States
$23/hr OnsitePart Time
0.5+ YOE6 months passenger/customer service experience, team leadership experience, knowledge of airline procedures, ability to pass background check and hold Airport ID with CBP access (Customs Seal), adaptable and customer-focused.
2w
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Data Engineer, CX
San Francisco or New York City or Los Angeles or Seattle
$180k-$260k/yr RemoteFull Time
5+ YOE5+ years building data warehouses or distributed/event-driven systems; skilled with data modeling, modern data tooling, cloud warehouses, Python/SQL, and cross-functional partnership.
Kafka, Debezium, dbt, Spark, Flink, Dagster, Airflow, Monte Carlo, Great Expectations, Snowflake, BigQuery, Redshift, Python, SQL, CI/CD
4d
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Commissioning (Cx) Program Engineer
San Jose or McClellan Park or Denver or Phoenix or Chicago or Dallas or Austin
$120k-$170k/yr OnsiteFull Time
8+ YOERequires 8+ years in commissioning, MEP engineering, or mission-critical construction, including 5+ years delivering data centers; engineering degree or equivalent experience; MEP and project leadership expertise.
MEP, UPS, BMS, EPMS, ASHRAE, NEC, NFPA
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ADMIN OFCR 2 CX
San Francisco, California, United States
HybridFull Time
2+ YOEBachelor's degree and 2 years relevant experience (or equivalent). Strong administrative, analytical, A/V troubleshooting, communication, and organizational skills; ability to prioritize, maintain confidentiality, and use common computer applications.
Microsoft Office Suite, PubMed, Connexxus, BearBuy, iMedRis, MyExpense
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People Partner Lead, CX
Scottsdale or Denver or San Francisco or New York City
$158k-$229k/yr HybridFull Time
10+ YOE10+ years HRBP/People Partner experience supporting large operational/customer-facing orgs; prior people management; strong execution, org design, workforce planning, and comfort with People data and AI tools.
Workday, gPulse
1w
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Strategy & Operations Manager, CX
New York City or San Francisco
$160k-$190k/yr HybridFull Time
5+ YOE5+ years in strategic operations, experience building AI automation workflows, strong SQL and data analysis, cross-functional partnership, stakeholder communication and presentation skills.
SQL
2mo
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Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise) (Chicago, IL, US)
Chicago or Atlanta or New York City or Bridgewater or Dallas or San Francisco
$98k-$233k/yr HybridFull Time
10+ YOE10+ years in presales/solution architecture/technical consulting; Google Cloud expertise; strong executive engagement; travel up to 50%
Google Cloud Platform, Generative AI, Customer Experience
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Product Manager, CX: IFS Loops
Palo Alto, California, United States
$180k-$200k/yr HybridFull Time
5+ YOE5+ years product management experience building technically complex, user-facing systems; familiarity with agentic AI patterns and tooling; experience with CRM/help-desk stacks and working closely with engineers and researchers.
Zendesk, Salesforce Service Cloud, Jira Service Management, LangChain, OpenAI functions, LangGraph, AutoGen
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