105 it service delivery sr manager jobs at 89 companies in United States
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Sr Manager, IT Service Delivery
Brentwood, Tennessee, United States
OnsiteFull Time
8+ YOE2+ MgmtBachelor's degree, 8+ years related experience, 2+ years management experience, strong business acumen, service management, IT infrastructure, contract management, relationship and change management, ability to lift 50 lbs.
1w
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IT Service Delivery Manager Sr
Farmers Branch or Dallas
OnsiteFull Time
10+ YOEBachelor's degree and 10+ years of related experience required. Manages IT strategy, planning, funding, technology products, services, projects, staff, and business domains.
1mo
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Manager, IT Service Delivery
Lincoln University, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years IT support/service delivery experience with supervisory background; bachelor's in IT/CS; familiarity with ITSM, endpoint management (Windows/macOS), security fundamentals, and AI-assisted service tools.
Windows, macOS, Jamf, ITSM
2mo
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IT Service Delivery Manager
Houston, Texas, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's in IT or related, 5+ years IT service delivery experience with 2+ years supervisory, PMP or CompTIA Project+ required, ITIL preferred, experience with EHR/EMR (Meditech), ITSM, Microsoft 365/Intune, and enterprise project delivery.
Microsoft Power Automate, ITSM, Microsoft 365, Microsoft Intune, Meditech, MS Project, Smartsheet, Microsoft Active Directory, Microsoft Entra ID, EHR, EMR
3mo
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IT Service Delivery Manager – Americas
Houston or Lake Charles
HybridFull Time
5+ YOEIT service delivery leadership across regional/global operations; ITIL-based processes; endpoint/modern workplace management; vendor governance; travel required.
ITIL, Intune, Autopilot, SCCM, Cloud management, Endpoint management
3d
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IT Service Delivery Manager
Santa Barbara, California, United States
$155k-$198k/yr OnsiteFull Time
Experienced, customer-focused technology leader managing IT customer support, the countywide service desk, and business relationship management.
1mo
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IT Service Delivery Manager SME
Ashburn, Virginia, United States
HybridFull Time
15+ YOE15+ years federal IT portfolio and investment management experience, PMI PMP certification, active Top Secret clearance, US citizenship, expertise in CPIC, TBM, FITARA, intake/process design, portfolio governance, and PMO technical solutions.
CPIC, TBM, FITARA
1mo
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IT Service Delivery Manager
United States
RemoteFull Time
5+ YOE3+ MgmtBachelor's or equivalent experience; 5+ years IT support (3+ years in IT service/coordination); experience with MSPs and ITSM tools; escalation ownership, reporting, vendor management, and strong communication skills.
ServiceNow, Jira Service Management, Freshservice
1mo
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IT Service Delivery Program Manager
Secaucus, New Jersey, United States
$123k-$150k/yr OnsiteFull Time
5+ YOEBachelor’s degree in IT, computer science, engineering, or related field; 5+ years leading IT service management in complex global environments; ITIL Foundation preferred; ServiceNow experience a plus.
ServiceNow, ITIL, Service Level Agreements (SLAs), Operating Level Agreements (OLAs)
2mo
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IT Service Delivery Manager
Ithaca, New York, United States
HybridFull Time
5+ YOE5+ years in IT service delivery or customer/relationship management, ITIL expertise, SLA/incident management, stakeholder communication, project leadership, and knowledge of IT infrastructure and cloud solutions.
ITIL
3w
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IT Service Delivery Manager
Crystal Springs, Mississippi, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor’s degree in computer science, engineering, or equivalent experience; 5+ years in IT, 2+ years in IT leadership or management, manufacturing support, complex project management, and strong English communication.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SharePoint, Microsoft Teams, Microsoft Outlook, ServiceNow, Microsoft DevOps, Microsoft Azure, SAP S/4HANA
3w
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IT Service Delivery Manager
Crystal Springs, Mississippi, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's or equivalent experience,5+ years IT experience,2+ years IT leadership,manufacturing/industrial support,project management,strong English communication and stakeholder skills.
Microsoft Excel, Microsoft Word, Microsoft SharePoint, Microsoft Teams, Microsoft Outlook, ServiceNow, Microsoft DevOps, Microsoft Azure, SAP S/4HANA
4d
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Manager, IT Service Delivery
United States
$105k-$150k/yr RemoteFull Time
8+ YOERequires 8–12 years leading healthcare IT support operations, bachelor's degree or equivalent, ITIL compliance experience, and leadership of AI, automation, and self-service transformations in complex multisite environments.
ManageEngine, ServiceNow, AI, chatbots, predictive analytics, AIOps, ITIL, ITSM, ITAM, Microsoft Excel
1mo
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IT Service Delivery Manager
Beaumont, Texas, United States
OnsiteFull Time
10+ YOE7+ Mgmt10+ years in end-user support/IT operations, 7+ years managing technical support teams; ITIL certification; experience with ServiceNow/ManageEngine/Freshservice, Microsoft 365, Teams, Zoom, MSP partnerships, SLAs/KPIs, enterprise/multi-site support.
ServiceNow, ManageEngine, Freshservice, Microsoft Teams, Zoom, Microsoft 365
1mo
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IT Service Delivery Manager
Beaumont, Texas, United States
OnsiteFull Time
10+ YOE7+ MgmtRequires 10+ years in end-user support/IT operations, 7+ years people management, bachelor\u0002s in IT-related field, ITIL certification, hands-on experience with ITSM tools (ServiceNow, ManageEngine, Freshservice), MSP experience, Microsoft 365 and collaboration platform support.
ServiceNow, ManageEngine, Freshservice, Microsoft Teams, Microsoft 365, ITSM
4w
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Manager, IT Delivery
Malvern, Pennsylvania, United States
HybridFull Time
10+ YOERequires 10+ years in IT project management, software development, or IT service delivery; leadership experience; degree in computer science or IT; expertise in Agile, SDLC, enterprise architecture, risk, governance, and cybersecurity.
Node.js, TypeScript, ECS, Java, AWS, CI/CD, Splunk, Honeycomb, Jira, Confluence
4d
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Manager, IT Service Delivery
United States
$105k-$150k/yr RemoteFull Time
8+ YOE8+ MgmtRequires 8–12 years leading healthcare IT support operations, preferably across complex multi-site practices, plus a bachelor's degree or equivalent experience, ITIL expertise, and experience with AI, automation, and ITSM.
ITIL, AI, chatbots, predictive analytics, AIOps, ITSM, ITAM, ManageEngine, ServiceNow, HIPAA, CapEx, OpEx, OKRs, KPIs, SLAs
1mo
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IT Service Delivery Manager
New York City, New York, United States
$100k-$130k/yr OnsiteFull Time
3+ YOE1.5+ MgmtMust be reachable on or currently hold civil service title Computer Systems Manager; experience managing IT service desk teams, ITIL processes, SLA/KPI reporting, Microsoft 365, Active Directory, networking, endpoint management, AV and collaboration platforms.
Microsoft 365, Active Directory, Teams, Zoom, Webex, Microsoft Copilot
3w
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IT Manufacturing Service Delivery Manager
Cincinnati, Ohio, United States
$73k-$174k/yr HybridFull Time
10+ YOE10+ years in IT application support or service delivery, experience with MES/LIMS/Veeva and SAP integrations, proven vendor and stakeholder management, SLA/KPI governance, audit/compliance in regulated manufacturing environments.
MES, LIMS, Veeva, SAP, API
3w
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Specialist, IT Service Delivery
Miami, Florida, United States
OnsiteFull Time
5+ YOE5+ years in end-user or service delivery roles; proficiency with Service Desk platforms, Microsoft 365, Azure AD/Entra ID, Intune MDM; SLA/KPI management; legal U.S. work authorization; ability to perform physical tasks.
ServiceNow, Jira, Microsoft 365, Azure AD, Entra ID, Microsoft Intune MDM, Windows 11, Azure Virtual Desktop (AVD), Endpoint Configuration Manager, Azure Backup, Veeam, Power BI, Microsoft Excel, Microsoft Teams, Microsoft SharePoint, Exchange Online, Zoom
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