20 entry level helpdesk jobs at 18 companies in Frederick, MD

1mo
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Helpdesk Technician
Merrifield or Fairfax
HybridFull Time
CODEplus
CODEplus: Provides software engineering and system modernization services for government.
Entry-level Tier 1 application support role. Must obtain Sensitive Public Trust clearance, be US citizen or green card holder, have 7-year county residency, basic troubleshooting skills, strong communication; ServiceNow exposure a plus.
ServiceNow
4d
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[Temporary] IT Helpdesk (Korean Bilingual)
Rockville, Maryland, United States
$5k/mo OnsiteContract
SBT Global
SBT Global: Provides integrated IT consulting and global logistics management services.
1+ YOEAssociate degree or equivalent,1–3 years helpdesk/desktop support,Windows and hardware troubleshooting,Active Directory,MDM,IT ticketing,bi-lingual Korean and English,customer service skills.
Windows, Active Directory, MDM, ServiceNow, Jira Service Desk
3w
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Facilities Helpdesk Clerk
Baltimore, Maryland, United States
$17/hr OnsitePart Time, Contract
Baltimore City Community College
Baltimore City Community College: Public community college offering associate degrees and workforce training.
1+ YOEHigh school diploma, one year related experience, ability to operate duplicating equipment and mailroom machines, lift up to 75 lbs, and perform data entry and inventory tasks.
Microsoft Office, One Drive, Adobe Acrobat, Asset Essentials, FMIS
1w
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Helpdesk Specialist, Senior
Catonsville or Salisbury
$38k-$41k/yr OnsiteFull Time
JASINT
JASINT: Providing cybersecurity and technical services for national security missions.
2+ YOE2+ years IT experience supporting Windows desktops, Office 365, Outlook, Active Directory, printers, imaging, VPN and endpoint tools; strong customer service and communication skills; Associate's degree or equivalent experience.
Office 365, Microsoft Outlook 2003, McAfee, LANDesk, Adobe Acrobat, Cisco VPN, Windows 7, Windows 10, Windows Server 2012, Microsoft Active Directory
3w
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IT Helpdesk Specialist- DC
Washington, District of Columbia, United States
OnsiteFull Time
Verida
Verida: Manages non-emergency medical transportation for Medicaid and Medicare members.
2+ YOEDesktop/help desk experience, familiarity with Windows and Microsoft Office, A+ preferred, Associates degree or 2 years' experience, strong communication and prioritization skills.
Microsoft Office, Outlook, Trapeze, Windows 2000 Server, Windows 2003 Server
2mo
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Helpdesk Technician - Tier 1
Falls Church, Virginia, United States
OnsiteFull Time
IntelliDyne
IntelliDyne: Provides IT consulting and technology solutions to government agencies.
4+ YOEActive DOD Public Trust clearance; CompTIA Security+ CE; Bachelor's degree with 4+ years relevant experience or HS with 8+ years; strong customer service and communication skills; knowledge of IT networks and systems.
Remedy, Active Directory, CAC policies
2mo
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Grants Transactions Processing Assistant, Junior
Rockville, Maryland, United States
$20-$24/hr RemoteFull Time
LCG
LCG: Technology consulting and IT services for federal government agencies.
0+ YOEHigh school diploma; customer service/helpdesk experience preferred; strong communication; basic IT knowledge; follow scripts; multi-channel handling.
Helpdesk software, Customer support tools, Microsoft 365 Copilot
1mo
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Help Desk Agent
Atlanta or Birmingham or Boston or Chattanooga or Chicago or Charleston or Dallas or Denver or Edwardsville or Fort Lauderdale or Fort Worth or Houston or Jefferson City or Kansas City or Los Angeles or Miami or Nashville or New York or Park City or Philadelphia or Phoenix or Raleigh or Seattle or San Francisco or Salt Lake City or St. Joseph or St. Louis or Wilmington or Washington
$55k-$65k/yr HybridFull Time
Polsinelli
Polsinelli: Am Law 100 law firm providing comprehensive legal services.
1+ YOE1+ year helpdesk support experience (law firm or professional services preferred). Bachelor's in IT-related field preferred. Proficiency with Windows 10, Office 365, Outlook, SCCM, Active Directory, iManage/Kofax/Litera, Zoom/MS Teams, and help desk ticketing.
Microsoft Windows 10, Microsoft Office 365, Microsoft Outlook, Microsoft O365 Exchange, SCCM, Active Directory, iManage, Kofax, Litera, Zoom, MS Teams, Mimecast, Helpdesk Ticketing System
3d
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Financial Management Analyst
San Diego or San Antonio or Falls Church or Joint Base Lewis-McChord
$108k-$158k/yr OnsiteFull Time
Defense Health Agency
Defense Health Agency: Manages and provides healthcare for the U.S. military.
1+ YOEOne year specialized experience evaluating financial management systems, conducting financial analysis, interpreting financial policy, and overseeing helpdesk operations for financial systems.
General Fund Enterprise Business System (GFEBS), Defense Medical Logistics Standard Support (DMLSS), Funds Control Module (FCM)
4d
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Personnel Security Assistant
Springfield or Washington
OnsiteFull Time
Advanced Resource Technologies
Advanced Resource Technologies: Provides information security and technical services to federal agencies.
Provide customer service and helpdesk support for personnel security processes including e-QIP, background investigations, record reconciliation, reporting, and reference research. Requires strong computer, organizational, and communication skills.
Electronic Questionnaire for Investigations Processing (e-QIP), Microsoft Word, Microsoft Excel, Microsoft Access
2mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
4d
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Watch Stander / Junior Network Administrator (Secret Clearance Required) Shift Work On-Site
Alexandria, Virginia, United States
$65k-$75k/yr OnsiteFull Time
Akima
Akima: Provider of mission-focused technical and administrative support for government agencies.
1+ YOE1–2 years helpdesk/network support experience, IT certifications (A+, CCNA, Network+ preferred), degree in computer science preferred, DoD interim SECRET clearance required, reside within 50 miles of Washington DC.
SolarWinds, Citrix, SNMPc, TAVEE
3d
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IT Specialist II
Washington, District of Columbia, United States
RemoteFull Time
NuAxis Innovations
NuAxis Innovations: Provides IT infrastructure and customer experience solutions for government agencies.
2+ YOE2+ years customer service experience; IT/helpdesk experience preferred. High school diploma required; bachelor\u0002s preferred. Proficiency with Windows 11, Active Directory, Office 365 apps; strong communication and problem-solving skills.
Windows 11, Active Directory, Microsoft Office 365, Microsoft Teams, OneDrive, Microsoft Outlook, Command Prompt, Microsoft Edge, Google Chrome, Mozilla Firefox, SharePoint, Global Protect, Bomgar, Android, iOS, BMC Remedy Service Management
2d
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IT Support Specialist 1
New Carrollton, Maryland, United States
OnsitePart Time
Bizzell
Bizzell: Operates vocational training centers and provides professional consulting services.
1+ YOEHigh school diploma or equivalent; 1+ year helpdesk/technical support experience; Windows and Mac OS knowledge; Microsoft 365 support; remote troubleshooting and ticketing experience; strong customer service and problem-solving; basic networking concepts.
Microsoft 365, OneDrive, Teams, Windows, Mac, TCP/IP, DNS, DHCP
3d
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IT Technician
Columbia, Maryland, United States
HybridFull Time
Sparksoft
Sparksoft: Provides digital health IT solutions for government agencies.
0+ YOE0-3 years IT support; Tier 1/2 helpdesk, user account management, Windows 11, Microsoft O365/Intune, Active Directory, hardware break/fix, customer support; must obtain Public Trust and meet US residency requirement.
Microsoft Windows 11, Active Directory (AD), Microsoft O365, Microsoft Intune, Apple OS X, VoIP
3w
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Studio Coordinator- CityCenter DC
Washington, District of Columbia, United States
$25/hr OnsitePart Time
CorePower Yoga
CorePower Yoga: Operates a national chain of yoga and fitness studios.
Customer-service experience, ability to teach branded classes (if certified), familiarity with POS and HRIS, Microsoft Office proficiency, ability to lift 25 lbs, flexible availability including mornings/evenings/weekends/holidays.
Point of Sales System (POS), HRIS, intranet, Help Desk, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
3d
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IT Help Desk Technician
North Carolina or Washington or Florida or Missouri or Boston or New Jersey or Illinois or New York or South Carolina or Texas or Ohio or Maryland or Colorado or California
$52k-$55k/yr HybridFull Time
Northstar Fertility Partners
Northstar Fertility Partners: Manages a network of surrogacy and egg donation agencies.
1+ YOEHigh school diploma,1–2 years help desk or system admin experience, Microsoft 365 administration, MS-900 in progress or completed, familiarity with help desk/ticketing systems, cloud apps, hardware troubleshooting, strong communication.
Microsoft 365, Teams, Wix, Figma, Help Desk Systems, IT Ticketing System
1w
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Help Desk Specialist
Baltimore, Maryland, United States
$22-$28/hr OnsiteFull Time
Chase Brexton Health Care
Chase Brexton Health Care: Provides comprehensive medical, behavioral, and dental healthcare services.
Tier-1 support experience, troubleshooting hardware/software, knowledge of Microsoft networking and Exchange, A+ or MCP preferred, ability to maintain privacy and work independently.
Microsoft Office, Microsoft windows OS, Microsoft Networking, Active Directory, IIS, IE, DHCP, DNS, Remote control technologies, Microsoft Exchange, Phone System, PBX, help desk software
1mo
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HELP DESK MANAGER (MAC SPECIALIST / QUALITY ASSURANCE) - Top Secret clearance
Washington, District of Columbia, United States
$108k-$127k/yr OnsiteFull Time
GDIT
GDITNYSE: GD: Delivers IT and mission services to government agencies.
2+ YOEActive Top Secret/SCI clearance, US citizenship, 2+ years related experience (5+ desired), CompTIA Security+ (DoD 8570) within 6 months, macOS SME, strong QA and leadership skills.
macOS, VPN, Help Desk Systems