22 entry level helpdesk jobs at 19 companies in Washington, DC
1mo
Save
Mark Applied
Hide
1mo
Diary/Helpdesk Specialist
Quantico, Virginia, United States
OnsiteFull Time
Linchpin Solutions: Provides technical services and logistics for tactical defense communications.
Manage official personnel education records, enter diplomas/certificates, generate reports, provide tier I/II helpdesk support for e-learning and courseware; Associate's degree and DoD IAT Level II (e.g., CompTIA Security+ CE) and HDI CSR required/preferred; 1-2 years helpdesk experience preferred.
Microsoft Office, enterprise manpower web services
CODEplus: Provides software engineering and system modernization services for government.
Entry-level Tier 1 application support role. Must obtain Sensitive Public Trust clearance, be US citizen or green card holder, have 7-year county residency, basic troubleshooting skills, strong communication; ServiceNow exposure a plus.
SBT Global: Provides integrated IT consulting and global logistics management services.
1+ YOEAssociate degree or equivalent,1–3 years helpdesk/desktop support,Windows and hardware troubleshooting,Active Directory,MDM,IT ticketing,bi-lingual Korean and English,customer service skills.
Windows, Active Directory, MDM, ServiceNow, Jira Service Desk
Baltimore City Community College: Public community college offering associate degrees and workforce training.
1+ YOEHigh school diploma, one year related experience, ability to operate duplicating equipment and mailroom machines, lift up to 75 lbs, and perform data entry and inventory tasks.
Microsoft Office, One Drive, Adobe Acrobat, Asset Essentials, FMIS
JASINT: Providing cybersecurity and technical services for national security missions.
2+ YOE2+ years IT experience supporting Windows desktops, Office 365, Outlook, Active Directory, printers, imaging, VPN and endpoint tools; strong customer service and communication skills; Associate's degree or equivalent experience.
Office 365, Microsoft Outlook 2003, McAfee, LANDesk, Adobe Acrobat, Cisco VPN, Windows 7, Windows 10, Windows Server 2012, Microsoft Active Directory
Verida: Manages non-emergency medical transportation for Medicaid and Medicare members.
2+ YOEDesktop/help desk experience, familiarity with Windows and Microsoft Office, A+ preferred, Associates degree or 2 years' experience, strong communication and prioritization skills.
Microsoft Office, Outlook, Trapeze, Windows 2000 Server, Windows 2003 Server
IntelliDyne: Provides IT consulting and technology solutions to government agencies.
4+ YOEActive DOD Public Trust clearance; CompTIA Security+ CE; Bachelor's degree with 4+ years relevant experience or HS with 8+ years; strong customer service and communication skills; knowledge of IT networks and systems.
Digital Consultants: Provides IT and cybersecurity services for government and enterprise.
2+ YOEActive Top Secret clearance, 2+ years IT support experience, DoD 8570 IAT Level II cert (e.g., Security+CE, CCNA Security, CySA++, GICSP, GSEC, SSCP).
Atlanta or Birmingham or Boston or Chattanooga or Chicago or Charleston or Dallas or Denver or Edwardsville or Fort Lauderdale or Fort Worth or Houston or Jefferson City or Kansas City or Los Angeles or Miami or Nashville or New York or Park City or Philadelphia or Phoenix or Raleigh or Seattle or San Francisco or Salt Lake City or St. Joseph or St. Louis or Wilmington or Washington
$55k-$65k/yrHybridFull Time
Polsinelli: Am Law 100 law firm providing comprehensive legal services.
1+ YOE1+ year helpdesk support experience (law firm or professional services preferred). Bachelor's in IT-related field preferred. Proficiency with Windows 10, Office 365, Outlook, SCCM, Active Directory, iManage/Kofax/Litera, Zoom/MS Teams, and help desk ticketing.
Microsoft Windows 10, Microsoft Office 365, Microsoft Outlook, Microsoft O365 Exchange, SCCM, Active Directory, iManage, Kofax, Litera, Zoom, MS Teams, Mimecast, Helpdesk Ticketing System
Advanced Resource Technologies: Provides information security and technical services to federal agencies.
Provide customer service and helpdesk support for personnel security processes including e-QIP, background investigations, record reconciliation, reporting, and reference research. Requires strong computer, organizational, and communication skills.
Electronic Questionnaire for Investigations Processing (e-QIP), Microsoft Word, Microsoft Excel, Microsoft Access
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
Akima: Provider of mission-focused technical and administrative support for government agencies.
1+ YOE1–2 years helpdesk/network support experience, IT certifications (A+, CCNA, Network+ preferred), degree in computer science preferred, DoD interim SECRET clearance required, reside within 50 miles of Washington DC.
NuAxis Innovations: Provides IT infrastructure and customer experience solutions for government agencies.
2+ YOE2+ years customer service experience; IT/helpdesk experience preferred. High school diploma required; bachelor\u0002s preferred. Proficiency with Windows 11, Active Directory, Office 365 apps; strong communication and problem-solving skills.
Windows 11, Active Directory, Microsoft Office 365, Microsoft Teams, OneDrive, Microsoft Outlook, Command Prompt, Microsoft Edge, Google Chrome, Mozilla Firefox, SharePoint, Global Protect, Bomgar, Android, iOS, BMC Remedy Service Management
Bizzell: Operates vocational training centers and provides professional consulting services.
1+ YOEHigh school diploma or equivalent; 1+ year helpdesk/technical support experience; Windows and Mac OS knowledge; Microsoft 365 support; remote troubleshooting and ticketing experience; strong customer service and problem-solving; basic networking concepts.
Microsoft 365, OneDrive, Teams, Windows, Mac, TCP/IP, DNS, DHCP
Sparksoft: Provides digital health IT solutions for government agencies.
0+ YOE0-3 years IT support; Tier 1/2 helpdesk, user account management, Windows 11, Microsoft O365/Intune, Active Directory, hardware break/fix, customer support; must obtain Public Trust and meet US residency requirement.
Microsoft Windows 11, Active Directory (AD), Microsoft O365, Microsoft Intune, Apple OS X, VoIP
CorePower Yoga: Operates a national chain of yoga and fitness studios.
Customer-service experience, ability to teach branded classes (if certified), familiarity with POS and HRIS, Microsoft Office proficiency, ability to lift 25 lbs, flexible availability including mornings/evenings/weekends/holidays.
Point of Sales System (POS), HRIS, intranet, Help Desk, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
North Carolina or Washington or Florida or Missouri or Boston or New Jersey or Illinois or New York or South Carolina or Texas or Ohio or Maryland or Colorado or California
$52k-$55k/yrHybridFull Time
Northstar Fertility Partners: Manages a network of surrogacy and egg donation agencies.
1+ YOEHigh school diploma,1–2 years help desk or system admin experience, Microsoft 365 administration, MS-900 in progress or completed, familiarity with help desk/ticketing systems, cloud apps, hardware troubleshooting, strong communication.
Microsoft 365, Teams, Wix, Figma, Help Desk Systems, IT Ticketing System
Chase Brexton Health Care: Provides comprehensive medical, behavioral, and dental healthcare services.
Tier-1 support experience, troubleshooting hardware/software, knowledge of Microsoft networking and Exchange, A+ or MCP preferred, ability to maintain privacy and work independently.
Microsoft Office, Microsoft windows OS, Microsoft Networking, Active Directory, IIS, IE, DHCP, DNS, Remote control technologies, Microsoft Exchange, Phone System, PBX, help desk software