26 entry level helpdesk jobs at 21 companies in Arlington, VA
1mo
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Diary/Helpdesk Specialist
Quantico, Virginia, United States
OnsiteFull Time
Linchpin Solutions: Provides technical services and logistics for tactical defense communications.
Manage official personnel education records, enter diplomas/certificates, generate reports, provide tier I/II helpdesk support for e-learning and courseware; Associate's degree and DoD IAT Level II (e.g., CompTIA Security+ CE) and HDI CSR required/preferred; 1-2 years helpdesk experience preferred.
Microsoft Office, enterprise manpower web services
1mo
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Helpdesk Technician
Merrifield or Fairfax
HybridFull Time
Entry-level Tier 1 application support role. Must obtain Sensitive Public Trust clearance, be US citizen or green card holder, have 7-year county residency, basic troubleshooting skills, strong communication; ServiceNow exposure a plus.
ServiceNow
1w
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Helpdesk Support Specialist
Washington, District of Columbia, United States
$50k-$70k/yr OnsiteFull Time
1+ YOERequires 1–3 years of helpdesk experience, CompTIA or equivalent certification, ticketing and remote support experience, Active Directory, LAN/WAN troubleshooting, customer service skills, U.S. citizenship, and background screening eligibility.
AWS, ServiceNow, UiPath, Agile, ticketing systems, remote support tools, VTC, VOIP, Active Directory, LAN/WAN
1w
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Helpdesk Technician
Fairfax, Virginia, United States
$50k-$60k/yr OnsiteFull Time
2+ YOERequires 2–3 years in an MSP environment, troubleshooting and diagnostic skills, client communication, Microsoft platform experience, Active Directory, DNS, Microsoft 365 administration, and networking knowledge.
Microsoft, Microsoft 365, Office 365, Active Directory, DNS, Mac OS, AutoCAD, Revit, VPN, Terminal Services, Citrix, WAN, LAN
1mo
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Facilities Helpdesk Clerk
Baltimore, Maryland, United States
$17/hr OnsitePart Time, Contract
1+ YOEHigh school diploma, one year related experience, ability to operate duplicating equipment and mailroom machines, lift up to 75 lbs, and perform data entry and inventory tasks.
Microsoft Office, One Drive, Adobe Acrobat, Asset Essentials, FMIS
1w
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Electronic Security Systems Tier 1 Helpdesk Technician
Baltimore, Maryland, United States
$57k-$62k/yr OnsiteFull Time
1+ YOEHigh school diploma or GED, 1+ year in technical helpdesk, NOC, or low-voltage security systems, ESS discipline knowledge, ability to read system drawings, and ability to obtain Public Trust clearance.
Video Surveillance Systems (VSS), Intrusion Detection Systems (IDS), Physical Access Control Systems (PACS), NVR, DVR, IP, PoE, VLANs, Milestone, Genetec, Avigilon, Axis, DSC, Bosch, Honeywell, DMP, Wiegand, OSDP, PIV/CAC, Lenel, Software House, Microsoft?, CompTIA Security+, CompTIA Network+
3mo
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Helpdesk Technician - Tier 1
Falls Church, Virginia, United States
OnsiteFull Time
4+ YOEActive DOD Public Trust clearance; CompTIA Security+ CE; Bachelor's degree with 4+ years relevant experience or HS with 8+ years; strong customer service and communication skills; knowledge of IT networks and systems.
Remedy, Active Directory, CAC policies
1d
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Helpdesk Technician, NOC Tier 1
Washington, District of Columbia, United States
OnsiteFull Time
1+ YOERequires 1–3+ years of help desk experience, Microsoft platform support, Active Directory, Microsoft 365, ServiceNow, remote support, VPN/LAN/WAN troubleshooting, and strong communication skills.
ServiceNow, Remedy, Microsoft Windows, Active Directory, Microsoft 365, Microsoft Office, Remote Desktop, VPN, LAN/WAN
1d
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Helpdesk / Access Manager - Mid - #874
Fort Belvoir, Virginia, United States
OnsiteFull Time
2+ YOERequires 2 years of M3 and access-management experience, complex security-classification knowledge, and DoD or IC messaging experience. Requires TS/SCI clearance; education and intelligence-experience pathways apply.
M3, PKI, JPAS, Scattered Castles, JEMS, NCTC
4d
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Helpdesk
Manassas or Sterling
$69k-$116k/yr OnsiteFull Time
1+ YOERequires an associate degree in IT or 1+ year related experience, technical support and networking skills, CompTIA Security+ within six months, active Top Secret clearance, and strong communication.
Microsoft Windows, Active Directory, GPO, AI chatbots, VDI
1mo
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Helpdesk Analyst I
Quantico, Virginia, United States
$49k/yr OnsiteFull Time
2+ YOEActive Top Secret clearance, 2+ years IT support experience, DoD 8570 IAT Level II cert (e.g., Security+CE, CCNA Security, CySA++, GICSP, GSEC, SSCP).
1w
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IT Specialist Helpdesk II
Hyattsville, Maryland, United States
OnsiteFull Time
1+ YOE1-3+ years technical support or system administration; proficiency with M365, Entra ID, Intune, Windows and macOS; strong troubleshooting, documentation, and communication skills; CompTIA certifications preferred.
Microsoft 365, Entra ID, Intune, Defender, Huntress, Azure, Windows, macOS, VPN, MFA, Conditional Access, PowerShell, Python
2d
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IT/Helpdesk Spt Spec I
Fredericksburg or Dahlgren
$41k-$58k/yr OnsiteFull Time
0+ YOE0–2 years of customer-facing technical support experience; proficiency with Microsoft 365 and Windows Operating Systems; hardware, software, network, A/V, documentation, and customer support skills. GED or high school diploma required.
Microsoft 365, Windows Operating Systems, Microsoft Teams, Zendesk, Microsoft Active Directory, Microsoft Entra ID
2d
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IT/Helpdesk Spt Spec I
Fredericksburg or Dahlgren
$41k-$58k/yr OnsiteFull Time
0+ YOEGED or high school diploma; 0–2 years of customer-facing technical support experience; proficiency with Microsoft 365, Windows, Zendesk, and video conferencing; ability to obtain Secret clearance.
Microsoft 365, Windows Operating Systems, Microsoft Teams, Zendesk, Microsoft Active Directory, Microsoft Entra ID
3d
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Systems Support Specialist
Dulles, Virginia, United States
$71k-$85k/yr HybridFull Time
2+ YOERequires 2+ years of helpdesk experience, technical troubleshooting, communication, Windows and Mac OS knowledge, networking, security, and a bachelor's degree or equivalent experience.
Microsoft Windows, Mac OS, VOIP, Microsoft Office 365, Active Directory, AWS, Okta, MDM, RMM
6d
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Junior Engineer
Annapolis Junction, Maryland, United States
$48-$58/hr OnsiteFull Time
1+ YOERequires 1+ year IT or helpdesk experience, systems requirements documentation, troubleshooting, stakeholder collaboration, shift availability, HS diploma/GED, and TS/SCI clearance with polygraph.
Confluence, AWS, Python
1w
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Desktop Support Technician
Washington, District of Columbia, United States
$73k-$80k/yr OnsiteFull Time
2+ YOEBachelor's in computer science or related, 2+ years technical support/networking experience preferred, knowledge of Windows Server, networking, hardware, Echo360, Canvas, ExamSoft, and helpdesk support.
Windows Server, Echo 360, Canvas, ExamSoft, Smart Board
2w
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Personnel Security Assistant
Springfield or Washington
OnsiteFull Time
Provide customer service and helpdesk support for personnel security processes including e-QIP, background investigations, record reconciliation, reporting, and reference research. Requires strong computer, organizational, and communication skills.
Electronic Questionnaire for Investigations Processing (e-QIP), Microsoft Word, Microsoft Excel, Microsoft Access
3mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
2w
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Watch Stander / Junior Network Administrator (Secret Clearance Required) Shift Work On-Site
Alexandria, Virginia, United States
$65k-$75k/yr OnsiteFull Time
1+ YOEDoD interim SECRET clearance required. 1–2 years helpdesk or network support experience, degree preferred, two IT certifications preferred (A+, CCNA, Network+), must reside within 50 miles of Washington DC.
SolarWinds, SNMPc, Citrix, NAS
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