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78 escalation manager jobs at 62 companies in Buena Park, CA

5d
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Title Manager, Lead
Burbank, California, United States
$105k-$120k/yr HybridFull Time
Deluxe
Deluxe: Private American media-services providing cinema, distribution, localization, mastering, and streaming services to content creators and distributors.
2+ YOERequires 2–5 years in client services or order management, management ability, strong communication, post-production knowledge, data interpretation, escalation management, and cross-functional collaboration.
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2mo
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General Manager, Site Operations
Charlotte or Los Angeles or New York City or London or Abu Dhabi or Amsterdam or Hong Kong or Madrid or Mexico City or Toronto or Paris or Sydney
OnsiteFull Time
LIVE·TEAM
LIVE·TEAM: Live event production and experiential operations serving sports, music, entertainment, and culture brands and properties.
5+ YOE5+ years operations or project delivery experience; strong operational leadership, cross-functional coordination, scheduling, reporting, escalation management, and matrix influence in production or live-event environments.
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3w
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Localization Program Manager
Culver City, California, United States
OnsiteFull Time
Summa Linguae Technologies Sweden AB
Summa Linguae Technologies Sweden AB: Where Data Precision Meets Language Expertise
6+ YOE6+ years in localization/program management with experience leading cross-functional delivery teams, capacity planning, SLA/KPI governance, escalation management, and working in blended delivery models; macOS experience and on-site Culver City availability required.
macOS, CMS
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1w
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AVP, Sr Underwriting Manager
Los Angeles, California, United States
$118k-$359k/yr OnsiteFull Time
Liberty Mutual
Liberty Mutual: Diversified global insurer providing property, casualty, and life coverage.
Manages underwriters or underwriting managers, drives portfolio performance and underwriting excellence, develops strategy, manages external relationships, and handles escalated underwriting decisions.
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1mo
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Underwriting Manager
Anaheim, California, United States
$85k-$100k/yr OnsiteFull Time
Quantum ePay
Quantum ePay: Quantum ePay is a private U.S. fintech and payment processor serving merchants with in-person, online, and eCommerce payments.
5+ YOE2+ Mgmt5+ years merchant underwriting experience, 2+ years underwriting leadership, strong merchant acquiring and risk knowledge, ability to review complex financials, and to develop policies and manage escalations.
Microsoft Office, Adobe Acrobat, TSYS
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1mo
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Clinical Manager, Outpatient
Denver or Westminster or Westminster
$67k-$90k/yr OnsiteFull Time
Lifepoint Behavioral Health
Lifepoint Behavioral Health: Private Lifepoint Health behavioral healthcare division providing inpatient and outpatient treatment for children, adults, and seniors.
Master's degree required, current clinical/social work license, CPR and de-escalation certification within 30 days, clinical oversight and program management experience.
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1mo
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Compton, California - District Manager
Compton, California, United States
OnsiteFull Time
Cellairis
Cellairis: Franchised mobile device repair and accessory retailer.
2+ YOE2+ MgmtMulti-unit retail management experience, ability to recruit/coach managers, budgeting, inventory purchasing, scheduling, customer escalation resolution, valid driver's license and reliable transportation required.
Microsoft Office
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1mo
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Care Manager
Los Angeles, California, United States
$27-$32/hr FieldFull Time
Children's Institute
Children's Institute: Los Angeles nonprofit providing early education, behavioral health, family-strengthening, and counseling services to children and families.
2+ YOE2+ years case management experience, bachelor\u0019s degree in social work/health/public health, crisis/de-escalation skills, valid driver\u0019s license and insurance, EHR proficiency, ability to work evenings/weekends.
Microsoft Windows, Database software, Electronic Health Records System
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3d
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Manager, Regional Technology
Los Angeles, California, United States
$78k-$129k/yr FieldFull Time
Bloomingdale's
Bloomingdale's: N upscale department-store retailer serving affluent U.S. shoppers with designer fashion, beauty, and home goods.
3+ YOEBachelor’s degree and 3–5 years in technology operations, IT project management, or retail systems support. Requires project management, QA/testing, escalation handling, retail systems, network infrastructure, POS, and MDM knowledge.
POS, Mobile Device Management (MDM)
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1mo
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Property Manager
Los Angeles, California, United States
$42k-$45k/yr OnsiteFull Time
Venice Community Housing
Venice Community Housing: Nonprofit affordable-housing developer and service provider supporting low-income residents and at-risk youth in Los Angeles County.
2+ YOEMinimum 2 years affordable housing/property management experience with Tax Credit or HUD properties, knowledge of Housing First, conflict resolution and de-escalation, proficiency in Word/Excel/Outlook, valid California driver’s license and auto insurance, pass criminal background check.
Microsoft Word, Microsoft Excel, Microsoft Outlook, RealPage
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1mo
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Contract Manager
Los Angeles, California, United States
$65k-$70k/yr OnsiteFull Time
Safekeeping
Safekeeping: Los Angeles nonprofit helping people facing homelessness and employment barriers prepare for, find, and keep jobs.
2+ MgmtSupervisory experience (2+ years), leadership, customer service, safety compliance, conflict de-escalation, ability to lift 50 lbs, flexible schedule, Microsoft Office and database experience.
Microsoft Office, Outlook
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1w
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Customer Service Manager- Retail Accounts
Los Angeles, California, United States
$81k-$127k/yr OnsiteFull Time
Jonathan Louis International
Jonathan Louis International: Family-owned California furniture manufacturer producing customizable upholstered furniture for residential retailers across North America.
7+ YOE7–12 years in account management, customer experience, or operations, preferably in B2B manufacturing; experience leading customer-facing teams, managing complex retail accounts, process improvement, escalations, and cross-functional operations.
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1w
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Manager, Global Business Operations
Los Angeles, California, United States
$110k-$150k/yr OnsiteFull Time
Transdev North America
Transdev North America: Provides public transportation, mobility solutions, and fleet maintenance services.
8+ YOEBachelor’s degree required; 8+ years in account management, operations, client success, or similar multi-market roles. Requires business review, escalation management, cross-market standardization, analytics, and stakeholder influence.
Google Workspace, Microsoft Office, CRM
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1w
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TAM Manager, Google Cloud Consulting
Sunnyvale or Los Angeles or Playa Vista
$174k-$252k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOG, GOOGL: Global technology specializing in internet-related services and products.
10+ YOE3+ MgmtBachelor’s degree or equivalent practical experience, 10 years in customer-facing cloud solutions, 3 years managing or leading technical teams, and experience handling technical conversations and escalations.
Google Cloud, SRE, ITIL, DevOps, Networking, IAM, Compute, Storage
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1w
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Retail Store Manager - Market Common Myrtle Beach
Myrtle Beach or United States or Los Angeles or Philadelphia or San Francisco or Washington
OnsiteFull Time
Bath & Body Works
Bath & Body WorksNYSE: BBWI: Specialty retailer of home fragrances and personal care products.
2+ MgmtRequires 2+ years of management experience, preferably in retail, with sales, customer experience, operational results, team development, communication, coaching, and conflict de-escalation skills.
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1mo
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Overnight Per Diem Case Manager - CIRCLE
Los Angeles or Culver City
$23-$25/hr FieldFull Time
Alcott Center for Mental Health Services
Alcott Center for Mental Health Services: Nonprofit mental-health and supportive-housing provider serving low- and no-income adults across Los Angeles County.
1+ YOEHigh school diploma/GED, 1+ year street outreach or case management experience, CA driver’s license and clean record, Live Scan fingerprinting, background check and drug screen; crisis response and de-escalation skills.
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1mo
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Sr. Client Relationship Manager, Employee Benefits - IAS, West
Irvine, California, United States
$100k-$110k/yr HybridFull Time
The Baldwin Group Insurance Advisory Solutions
The Baldwin Group Insurance Advisory SolutionsNASDAQ: BWIN: Insurance advisory organization serving businesses and high-net-worth individuals with commercial risk, employee benefits, and private-risk solutions.
4+ YOEManage mid-to-high complexity employee benefits clients, lead renewals and compliance, analyze benefits data, deliver strategic recommendations, and resolve escalated service issues.
Brokerage Builder, Microsoft Excel, AI-enabled tools
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3d
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Regional Customer Experience & Product Operations Manager
Irvine, California, United States
OnsiteFull Time
Month2Month
Month2Month: Private furnished-housing provider offering professionally managed monthly homes for corporate relocations, insurance claims, and families.
5+ YOE2+ MgmtBachelor's degree and 5+ years in customer experience or service operations, including 2+ years managing teams. Requires analytics, escalated-case management, process improvement, Microsoft Excel or Google Sheets, and CRM or property systems experience.
Microsoft Excel, Google Sheets, CRM
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3mo
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Post-Sale Manager, East Coast
Los Angeles, California, United States
$60k-$70k/yr OnsiteFull Time
Bonhams
Bonhams: Privately owned international auction house serving buyers and sellers of art, antiques, jewellery, motor cars, and collectables.
5+ YOEFive+ years in client service and shipping logistics in luxury/art/auction; strong invoicing, compliance, export licensing; proven escalation and data analysis skills; CRM and workflow tool proficiency.
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1w
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Customer Service Assistant Manager
New York City or Los Angeles or San Francisco
$75k-$78k/yr HybridFull Time
K&L Wine Merchants
K&L Wine Merchants: Family-owned American wine-and-spirits retailer serving drinkers through stores, online sales, auctions, storage, and clubs.
2+ YOERequires 2–3 years of phone-based customer service experience, prior lead or supervisory experience, strong communication, de-escalation, multitasking, and basic call center software and CRM proficiency.
CRM, call center software
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