1mo
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Product Manager - ServiceTrade Inspections
Durham or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Kentucky or Maryland or Michigan or Minnesota or Missouri or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington
RemoteFull Time
5+ YOE5+ years product management in B2B SaaS with 2+ years in a senior PM role; roadmap ownership, stakeholder communication, escalation/crisis management, technical integrations/APIs knowledge; mobile app and field service experience preferred.
APIs, iOS SDK, Android SDK, Joyfill
1w
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Helpdesk Manager
Beaverton, Oregon, United States
OnsiteFull Time
Manage and deliver helpdesk services, supervise and develop staff, monitor KPIs, respond to and escalate technical issues, maintain documentation and provide excellent customer service.
1w
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HVAC Manager
Portland, Oregon, United States
$95k-$155k/yr OnsiteFull Time
Lead and develop residential HVAC service technicians, conduct training and coaching, manage KPIs, recruit and retain technicians, ensure safety and quality, and resolve escalated customer issues.
1w
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Lead Generation Manager
Wilsonville, Oregon, United States
OnsiteFull Time
Manage and coordinate lead generation team, execute strategies to meet goals, handle onboarding/training, approve timecards, assist with escalations, and maintain vendor relationships.
5d
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Program Manager
Portland, Oregon, United States
$75k/yr OnsiteFull Time
4+ YOEMaster's in Social Work preferred or 4–5 years managing social service, shelter, case management or related operations; valid driver’s license required; trauma‑informed care, crisis de‑escalation, first aid/CPR, bloodborne pathogens training preferred; supervisory experience.
WellSky
1mo
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Senior Manager, Customer Support
Lake Oswego, Oregon, United States
$125k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years in customer support or service delivery with 3+ years leading teams in a SaaS/technology environment; strong operational, analytical, and process optimization skills; familiarity with Salesforce and Gainsight; ability to manage escalations and strategic initiatives.
Salesforce, Gainsight
1mo
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Senior Manager, Customer Support
Lake Oswego, Oregon, United States
$125k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years in customer support with 3+ years leading teams in a SaaS/technology environment; strong operational management, process optimization, analytics, project management, and escalation handling; familiarity with Salesforce and Gainsight.
Salesforce, Gainsight
6d
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Information Technology - IT Support Manager
Florence, Oregon, United States
$88k/yr OnsiteFull Time
3+ YOE2+ MgmtLead service desk operations, supervise staff, manage incidents and escalations, enforce PCI DSS/NIST requirements, and maintain asset and license inventories.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, ITIL
1mo
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Customer Experience Manager, Payroll and Benefits
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or United States
$140k-$170k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leadership in payroll/benefits/managed services; deep US payroll and benefits expertise; SLA/KPI governance, case/escalation management, compliance, stakeholder communication, and operational leadership.
1mo
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Senior Manager, Customer Support
Lake Oswego, Oregon, United States
$125k/yr HybridFull Time
NAVEX: Provides software for corporate risk, compliance, and incident management.
5+ YOE3+ Mgmt5+ years in customer support or service delivery, 3+ years leading teams in SaaS/technology, strong operational and analytical skills, familiarity with Salesforce and Gainsight, ability to manage escalations and drive process improvements.
Salesforce, Gainsight
1mo
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Customer Experience Manager, Payroll and Benefits
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$140k-$170k/yr RemoteFull Time
10+ Mgmt10+ years leadership in payroll/benefits or customer operations; deep US payroll and benefits knowledge; SLA, escalation and quality management; strong stakeholder communication and people leadership.
1mo
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Case Manager I
Portland, Oregon, United States
$26/hr FieldFull Time
Peer-identifying candidate required; PWS certification within 90 days, OR background clearance, valid driver’s license and insured vehicle, documentation and EHR competency, crisis response and de-escalation skills.
2w
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Assistant Guest Service Manager
Beaverton, Oregon, United States
$23-$27/hr OnsiteFull Time
1+ YOEHigh school diploma and 1+ year customer service management experience; strong guest service and de-escalation skills; inventory and shift coordination experience; proficiency with Toast, Brunswick, Embed, Paycom and Microsoft Excel; ability to obtain alcohol and food safety certifications.
Toast, Brunswick, Embed, Paycom, Microsoft Excel
1mo
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Customer Experience Manager, Payroll and Benefits
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$140k-$170k/yr RemoteFull Time
10+ Mgmt10+ years leadership in payroll/benefits/managed services, deep US payroll and benefits knowledge, SLA/KPI governance, escalation and compliance experience, stakeholder management and people leadership.
2w
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Assistant House Manager - Clackamas Co.
Milwaukie, Oregon, United States
$50k/yr OnsiteFull Time
Experience supporting individuals with developmental/intellectual disabilities, de-escalation and safety intervention skills, leadership and coaching of staff, knowledge of behavior support plans and incident documentation.
1w
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Partner Relationship Manager, Third-party Finishing & Solutions — PageWide Industrial
Corvallis, Oregon, United States
$105k-$162k/yr OnsiteFull Time
7+ YOE7+ years experience in supplier/partner relationship or commercial contract management, contract negotiation, executive relationship management, supplier performance and escalation handling, business case development; travel ~10-25%.
ERP
1mo
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Retail Assistant Store Manager-LINCOLN CITY OUTLETS
Lincoln City, Oregon, United States
OnsiteFull Time
Retail management experience, proven sales and customer service results, ability to hire/coach/lead associates, strong communication and de-escalation skills, able to lift up to 50 lbs and perform constant physical activity, HS diploma/GED or equivalent experience.
1mo
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Customer Experience Manager, Payroll and Benefits
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or United States
$140k-$170k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leadership in payroll/benefits or customer operations; deep US payroll and benefits knowledge; experience with SLA/KPI-driven service delivery, escalations, and stakeholder communication; strong people leadership.
1w
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Case Manager Crisis Intervention Specialist
Eugene, Oregon, United States
$23-$23/hr OnsiteFull Time
Degree in social work or equivalent experience, experience with homelessness and mental health, crisis de-escalation, ability to drive agency vehicles, pass DHS background check, and use email/spreadsheets.
6d
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
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