HiringCafe
Join our community

51 escalations manager jobs at 34 companies in Oregon

1mo
Save
Mark Applied
Hide
Product Manager - ServiceTrade Inspections
Durham or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Kentucky or Maryland or Michigan or Minnesota or Missouri or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington
RemoteFull Time
ServiceTrade
ServiceTrade: Software platform for commercial mechanical and fire contractors.
5+ YOE5+ years product management in B2B SaaS with 2+ years in a senior PM role; roadmap ownership, stakeholder communication, escalation/crisis management, technical integrations/APIs knowledge; mobile app and field service experience preferred.
APIs, iOS SDK, Android SDK, Joyfill
Job PostingView all
1d
Save
Mark Applied
Hide
Helpdesk Manager
Beaverton, Oregon, United States
OnsiteFull Time
Pacific Office Automation
Pacific Office Automation: Sells and services office equipment and IT infrastructure.
Manage and deliver helpdesk services, supervise and develop staff, monitor KPIs, respond to and escalate technical issues, maintain documentation and provide excellent customer service.
Job PostingView all
1d
Save
Mark Applied
Hide
HVAC Manager
Portland, Oregon, United States
$95k-$155k/yr OnsiteFull Time
Cornel's Plumbing, Heating & Air
Cornel's Plumbing, Heating & Air: Provides residential plumbing, heating, and air conditioning services.
Lead and develop residential HVAC service technicians, conduct training and coaching, manage KPIs, recruit and retain technicians, ensure safety and quality, and resolve escalated customer issues.
Job PostingView all
3d
Save
Mark Applied
Hide
Lead Generation Manager
Wilsonville, Oregon, United States
OnsiteFull Time
Wolfer's Home Services
Wolfer's Home Services: Providing residential HVAC, plumbing, and electrical services in the Northwest.
Manage and coordinate lead generation team, execute strategies to meet goals, handle onboarding/training, approve timecards, assist with escalations, and maintain vendor relationships.
Job PostingView all
1mo
Save
Mark Applied
Hide
Senior Manager, Customer Support
Lake Oswego, Oregon, United States
$125k/yr HybridFull Time
NAVEX
NAVEX: Provides software for governance, risk, and compliance management.
5+ YOE3+ Mgmt5+ years in customer support or service delivery with 3+ years leading teams in a SaaS/technology environment; strong operational, analytical, and process optimization skills; familiarity with Salesforce and Gainsight; ability to manage escalations and strategic initiatives.
Salesforce, Gainsight
Job PostingView all
1mo
Save
Mark Applied
Hide
Senior Manager, Customer Support
Lake Oswego, Oregon, United States
$125k/yr HybridFull Time
NAVEX
NAVEX: Provides governance, risk and compliance management software solutions.
5+ YOE3+ Mgmt5+ years in customer support with 3+ years leading teams in a SaaS/technology environment; strong operational management, process optimization, analytics, project management, and escalation handling; familiarity with Salesforce and Gainsight.
Salesforce, Gainsight
Job PostingView all
4w
Save
Mark Applied
Hide
Customer Experience Manager, Payroll and Benefits
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or United States
$140k-$170k/yr RemoteFull Time
HiBob
HiBob: Provides cloud-based human resources and workforce management software.
10+ YOE10+ Mgmt10+ years leadership in payroll/benefits/managed services; deep US payroll and benefits expertise; SLA/KPI governance, case/escalation management, compliance, stakeholder communication, and operational leadership.
Job PostingView all
1mo
Save
Mark Applied
Hide
Senior Manager, Customer Support
Lake Oswego, Oregon, United States
$125k/yr HybridFull Time
NAVEX: Provides software for corporate risk, compliance, and incident management.
5+ YOE3+ Mgmt5+ years in customer support or service delivery, 3+ years leading teams in SaaS/technology, strong operational and analytical skills, familiarity with Salesforce and Gainsight, ability to manage escalations and drive process improvements.
Salesforce, Gainsight
Job PostingView all
4w
Save
Mark Applied
Hide
Customer Experience Manager, Payroll and Benefits
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$140k-$170k/yr RemoteFull Time
HiBob
HiBob: HR software platform for managing employee lifecycle and engagement.
10+ Mgmt10+ years leadership in payroll/benefits or customer operations; deep US payroll and benefits knowledge; SLA, escalation and quality management; strong stakeholder communication and people leadership.
Job PostingView all
1mo
Save
Mark Applied
Hide
Case Manager I
Portland, Oregon, United States
$26/hr FieldFull Time
Bridges to Change
Bridges to Change: Providing peer-led housing and behavioral health services for recovery.
Peer-identifying candidate required; PWS certification within 90 days, OR background clearance, valid driver’s license and insured vehicle, documentation and EHR competency, crisis response and de-escalation skills.
Job PostingView all
1w
Save
Mark Applied
Hide
Assistant Guest Service Manager
Beaverton, Oregon, United States
$23-$27/hr OnsiteFull Time
Big Al's
Big Al's: Operates multi-attraction entertainment centers featuring bowling, arcades, and dining.
1+ YOEHigh school diploma and 1+ year customer service management experience; strong guest service and de-escalation skills; inventory and shift coordination experience; proficiency with Toast, Brunswick, Embed, Paycom and Microsoft Excel; ability to obtain alcohol and food safety certifications.
Toast, Brunswick, Embed, Paycom, Microsoft Excel
Job PostingView all
4w
Save
Mark Applied
Hide
Customer Experience Manager, Payroll and Benefits
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$140k-$170k/yr RemoteFull Time
HiBob
HiBob: Provides a cloud-based human resources management platform for businesses.
10+ Mgmt10+ years leadership in payroll/benefits/managed services, deep US payroll and benefits knowledge, SLA/KPI governance, escalation and compliance experience, stakeholder management and people leadership.
Job PostingView all
1w
Save
Mark Applied
Hide
Assistant House Manager - Clackamas Co.
Milwaukie, Oregon, United States
$50k/yr OnsiteFull Time
Alternative Services - Oregon
Alternative Services - Oregon: Provides residential and community support for people with disabilities.
Experience supporting individuals with developmental/intellectual disabilities, de-escalation and safety intervention skills, leadership and coaching of staff, knowledge of behavior support plans and incident documentation.
Job PostingView all
2w
Save
Mark Applied
Hide
Assistant Community Manager $1,500 Sign On Bonus - 10th at Hoyt
Portland, Oregon, United States
$25-$27/hr OnsiteFull Time
Thrive Communities
Thrive Communities: Manages and leases multi-family residential apartment communities.
2+ YOE2+ years property management or equivalent experience; experience with Yardi/CRM and On-Site; accounts payable and leasing experience; strong communication, detail orientation, and conflict de-escalation skills.
Yardi, On-Site, Craigslist, Weblisters, CRM
Job PostingView all
1mo
Save
Mark Applied
Hide
Retail Assistant Store Manager-LINCOLN CITY OUTLETS
Lincoln City, Oregon, United States
OnsiteFull Time
Bath & Body Works
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Retail management experience, proven sales and customer service results, ability to hire/coach/lead associates, strong communication and de-escalation skills, able to lift up to 50 lbs and perform constant physical activity, HS diploma/GED or equivalent experience.
Job PostingView all
4w
Save
Mark Applied
Hide
Customer Experience Manager, Payroll and Benefits
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or United States
$140k-$170k/yr RemoteFull Time
HiBob
HiBob: Cloud-based human resources management platform for mid-sized businesses.
10+ YOE10+ Mgmt10+ years leadership in payroll/benefits or customer operations; deep US payroll and benefits knowledge; experience with SLA/KPI-driven service delivery, escalations, and stakeholder communication; strong people leadership.
Job PostingView all
3w
Save
Mark Applied
Hide
Customer Support Manager - Americas
Portland or United States or North America or South America
$110k-$138k/yr RemoteFull Time
TOMRA
TOMRAOslo Stock Exchange: TOM: Provides sensor-based sorting and collection solutions for resource optimization.
8+ YOE5+ Mgmt8+ years in customer service/technical support with 5+ years leading teams; experience scaling support operations, escalation frameworks, and using CRM/ERP data; CRM/ERP implementation experience; willingness to travel 25–50% and valid passport; ability to drive without restrictions.
IFS, Microsoft Dynamics 365
Job PostingView all
6d
Save
Mark Applied
Hide
Case Manager Crisis Intervention Specialist
Eugene, Oregon, United States
$23-$23/hr OnsiteFull Time
ShelterCare
ShelterCare: Provides housing and support services for vulnerable populations.
Degree in social work or equivalent experience, experience with homelessness and mental health, crisis de-escalation, ability to drive agency vehicles, pass DHS background check, and use email/spreadsheets.
Job PostingView all
6d
Save
Mark Applied
Hide
Digital Product Support Specialist
Sacramento or Alaska or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$79k-$119k/yr RemoteFull Time
Cummins
CumminsNYSE: CMI: Manufacturer of diesel engines and power generation systems.
College degree or equivalent, intermediate technical support experience, strong troubleshooting, root-cause analysis, escalation management, documentation, and stakeholder communication skills.
Job PostingView all
6d
Save
Mark Applied
Hide
Video Monitoring Tech
Corvallis, Oregon, United States
OnsitePart Time
Samaritan Health Services
Samaritan Health Services: Operates a regional network of non-profit hospitals and clinics.
High school diploma preferred; hospital experience preferred; strong time management, communication, and social perceptiveness; ability to monitor patients and follow confidentiality and escalation procedures.
Job PostingView all

Explore Jobs

Expand Your Job Search