78 escalation manager jobs at 47 companies in Pasadena, TX
2mo
Save
Mark Applied
Hide
Customer Experience & Escalation Specialist
Houston, Texas, United States
OnsiteFull Time
1+ YOE1–2 years in customer service; de-escalation skills; strong communication; multi-tasking; experience with order management or CRM; PrintSmith a plus.
CRM systems, PrintSmith
2mo
Save
Mark Applied
Hide
Customer Escalation Specialist - Networking
Spring, Texas, United States
$19-$39/hr HybridFull Time
0+ YOEEntry-level customer service role requiring 1-2 years in telecom or networking, with a bachelor's degree or equivalent experience; basic networking knowledge; strong communication and case management skills.
CRM, Case Management
3w
Save
Mark Applied
Hide
Multinational Network Manager
Alexandria or Alpharetta or Brea or Charlotte or Chicago or Cincinnati or Clinton or Columbus or Frisco or Greenwood Village or Hartford or Houston or King of Prussia or Lake Mary or Los Angeles or Naperville or New York or United States or San Antonio or San Francisco or Scottsdale
$68k-$130k/yr HybridFull Time
2+ YOE2+ years insurance experience preferred, multinational experience preferred; strong communication, analytical and organizational skills; ability to manage network partners, portals, billing, and escalations.
Global Online
1mo
Save
Mark Applied
Hide
Client Onboarding Manager
Shenandoah or Conroe
OnsiteFull Time
5+ YOE3+ Mgmt5+ years in SaaS implementation/HR tech, 3+ years people management, capacity planning, resource allocation, using data/CRM/KPIs for process improvement, and de-escalating high-risk deployments; familiarity with HCM platforms preferred.
UKG, Ceridian Dayforce, Workday, iSolved, CRM
2w
Save
Mark Applied
Hide
Bellaire, Texas - District Manager
Bellaire, Texas, United States
OnsiteFull Time
2+ YOE2+ MgmtMulti-unit retail management experience, ability to recruit/train managers, budgeting, scheduling, inventory purchasing, customer escalation resolution, and proficiency with MS Office.
Microsoft Office
2w
Save
Mark Applied
Hide
Manager-Client Onboarding Specialist
The Woodlands, Texas, United States
OnsiteFull Time
5+ YOE3+ Mgmt5+ years in SaaS implementation or HR tech, 3+ years people management, capacity planning, CRM/KPI-driven process improvement, and ability to de-escalate high-risk projects.
UKG, Ceridian Dayforce, Workday, isolved
2w
Save
Mark Applied
Hide
District Manager
Houston, Texas, United States
$60k/yr OnsiteFull Time
1+ YOEManage 5+ retail locations and 30+ employees; recruiting, training, scheduling, merchandising, customer escalation, asset protection; valid driver\u0002s license and ability to lift 25 lbs; open availability for varied shifts.
2d
Save
Mark Applied
Hide
Strategic Account Manager 3
Houston, Texas, United States
HybridFull Time
Ownership of strategic global financial accounts, experience with enterprise compliance technology, commercial lifecycle management, escalation handling, and executive relationship management.
1mo
Save
Mark Applied
Hide
Senior Vendor Manager
Houston, Texas, United States
OnsiteFull Time
5+ YOERequires 5+ years vendor/partner operations experience in contact center or financial services, BPO/sub-servicer management, vendor performance reporting, escalation handling, prior people management, and familiarity with billing/invoice reconciliation.
Salesforce CRM
3w
Save
Mark Applied
Hide
IT Support Manager
Dillon or Houston or Texas or Ohio or Pennsylvania or Massachusetts or South Carolina or New Jersey
OnsiteFull Time
2+ MgmtLead and manage regional IT support teams, handle escalations, support endpoints and shop-floor systems, document requirements, and collaborate with security/infrastructure; 2+ years IT management experience and bachelor\u0002s preferred.
Active Directory, Windows, Window Server, SCCM, ServiceNow, SQL
3w
Save
Mark Applied
Hide
IT Manager
The Woodlands, Texas, United States
OnsiteFull Time
3+ YOE3-5 years technical support experience, associate degree in IT or higher (BS preferred), CompTIA A+/Network+/Security+ and Microsoft certs preferred, proactive with user training and incident escalation.
Microsoft Copilot
3w
Save
Mark Applied
Hide
Sr. Manager, Gateway Clearance (LCB)
Houston, Texas, United States
OnsiteFull Time
8+ YOE8+ MgmtLead clearance operations, ensure customs and agency compliance, manage large teams, drive process improvements, and handle high-impact escalations; customs brokerage license and bachelor's degree required.
1w
Save
Mark Applied
Hide
Team Manager, Titles Call Center
Houston, Texas, United States
OnsiteFull Time
5+ YOE2+ Mgmt5–7 years call center/customer service experience with 2+ years supervising, knowledge of titles/post-funding, strong communication, Microsoft Office proficiency, ability to manage escalations and KPIs.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
1w
Save
Mark Applied
Hide
Assistant Attorney Manager - Case Development Intake
San Antonio or Austin or Dallas or Houston or Corpus Christi or Irving
$100k/yr OnsiteFull Time
JD and Texas bar required; litigation experience preferred. Must manage attorneys, oversee case intake/development, ensure compliance with deadlines and SOLs, and handle escalated client issues.
Advologix, Microsoft PowerPoint
1w
Save
Mark Applied
Hide
AUTO INSURANCE DISTRICT MANAGER BILINGUAL AMTEX INSURANCE
Houston, Texas, United States
$50k-$75k/yr FieldFull Time
Manage multiple agency locations, recruit and hire agents, set goals and schedules, train and evaluate staff, handle escalated customer issues, and monitor agent performance.
1mo
Save
Mark Applied
Hide
Support Manager
Hyderabad or Houston or United States or India or Australia or New Zealand
OnsiteFull Time
4+ YOE1+ Mgmt4+ years technical support (including 1+ year lead), enterprise SaaS support, troubleshooting (logs, reproduction, RCA), process design for triage/SLA/escalation, strong customer communication, and team building/mentoring.
Jira Service Desk, Sentry, Mixpanel, CloudWatch, Grafana, mWorkOrder, mInventory, mRounds, iMaintenance, Node.js, MongoDB, RabbitMQ, AWS, SAP S/4HANA, Maximo, React Native, iOS, Android
1mo
Save
Mark Applied
Hide
Customer Service Manager
Houston, Texas, United States
OnsiteFull Time
5+ YOE2+ MgmtManage day-to-day customer service operations, supervise and develop a customer service team, handle escalations, improve procedures, work with ERP/CRM, and report performance. Requires 5+ years customer service experience and 2+ years supervisory experience; HS required.
Microsoft Office, Microsoft Excel, ERP, CRM, order management, customer service systems
3w
Save
Mark Applied
Hide
Customer Experience Manager
Houston, Texas, United States
$90k-$100k/yr OnsiteFull Time
7+ YOE4+ Mgmt7+ years in customer service/operations with 4+ years leading teams; experience with escalations, SOPs, reporting and cross-functional coordination; bachelor’s degree preferred.
Microsoft Excel, Microsoft Office, ERP systems, SAP, Power BI, Smartsheet, CRM systems, customer portals
5d
Save
Mark Applied
Hide
Clinic Manager CCTB
Tomball, Texas, United States
OnsiteFull Time
Master's in nursing, social work, or clinical mental health (or equivalent), current clinical license (LPC/LPC-A/LMSW/LCSW/LMFT/RN), BLS, de-escalation training, strong English communication, knowledge of regulatory standards.
2mo
Save
Mark Applied
Hide
8554 - Assistant Store Manager PT
Rosenberg, Texas, United States
OnsitePart Time
Supervising store associates, driving sales and KPIs, managing inventory and cash handling, operating MPOS/POS systems, scheduling, training, and handling customer escalations; ability to lift up to 50 lbs and stand throughout shift.
MPOS, Lids Custom, mobile Point-of-Sale
Explore Jobs
Expand Your Job Search
Top Cities Near Pasadena for Escalation Manager
- Escalation Manager jobs in Houston, TX
- Escalation Manager jobs in Pearland, TX
- Escalation Manager jobs in League City, TX
- Escalation Manager jobs in Sugar Land, TX
- Escalation Manager jobs in Baytown, TX
- Escalation Manager jobs in Missouri City, TX
- Escalation Manager jobs in Conroe, TX
- Escalation Manager jobs in Galveston, TX
- Escalation Manager jobs in Texas City, TX
- Escalation Manager jobs in Friendswood, TX
- Escalation Manager jobs in Rosenberg, TX
- Escalation Manager jobs in La Porte, TX
- Escalation Manager jobs in Deer Park, TX
- Escalation Manager jobs in Lake Jackson, TX
- Escalation Manager jobs in Alvin, TX
- Escalation Manager jobs in Dickinson, TX
- Escalation Manager jobs in Angleton, TX
- Escalation Manager jobs in Bellaire, TX
- Escalation Manager jobs in Stafford, TX
- Escalation Manager jobs in South Houston, TX