41 escalations manager jobs at 30 companies in Temecula, CA
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Sr. Community & Escalations Specialist, Social Strategy & Media
Irvine or Atlanta or Normal
$80k-$109k/yrOnsiteFull Time
RivianNASDAQ: RIVN: Designs and manufactures electric vehicles and charging networks.
3+ YOE3–5 years managing brand escalations in digital channels, bachelor\u0002s preferred, advanced social listening tool proficiency, strong written communication and conflict-resolution skills, ability to work flexible/on-call hours.
TestEquityNASDAQ: DSGR: Distributor of electronic test and measurement solutions.
Bachelor's in engineering or technical discipline required; product management experience in industrial/electronics distribution preferred; strong analytical skills and Microsoft Office proficiency; comfortable with risk escalation and aggressive timelines.
Microsoft Word, Microsoft Outlook, Microsoft Teams, Microsoft PowerPoint
Rocket CompaniesNYSE: RKT: Provides digital mortgage, real estate, and personal finance services.
Partner-facing account manager with experience in account management, operations, or mortgage/title; strong communication, organization, and problem-solving skills; ability to resolve escalations and support pipeline operations.
GEICO: Provides vehicle and property insurance services to consumers.
2+ YOE2+ Mgmt2+ years supervisory experience (or 4+ years without degree), ability to lead teams, analyze KPIs, manage customer escalations, and work flexible schedules including nights and weekends.
Coppell or Waltham or Lewis Center or Lithia Springs or Tampa or Irvine or Santa Clara or Tukwila
HybridFull Time
Centersquare: Provides secure colocation and data center connectivity services.
5+ YOE5+ years customer-facing experience in data center colocation or managed hosting; bachelor\u0002s degree required; strong executive communication, account retention and escalation management skills; ability to travel up to 50%.
Lids: Retailer of licensed sports apparel, headwear, and accessories.
Manage store operations, drive sales and KPIs, recruit/train and supervise staff, handle customer escalations, maintain inventory and cash procedures, and perform opening/closing duties.
Great Gray: Provides trustee and administrative services for collective investment trusts.
Experience managing an IT service desk team; hands-on Microsoft 365, Entra ID/Azure AD, Jira Service Management, Cisco Meraki, Fortinet, and FortiClient experience; on-call escalation and vendor coordination skills.
Microsoft 365, Entra ID / Azure AD, Exchange Online, Teams, SharePoint, Intune, Jira Service Management, Cisco Meraki, Fortinet, FortiClient
Qcells: Provider of solar modules, energy storage, and EPC services.
8+ YOE5+ Mgmt8+ years in customer service/operations,5+ years people leadership,solar industry experience,knowledge of residential solar financing,BA in business/operations or equivalent,ability to lead hybrid teams and handle escalations.
Healthcare Assistant Security Manager - San Diego, CA
San Diego, California, United States
OnsiteFull Time
Blackstone Consulting, Inc.: A minority-owned global service provider delivering security, facility maintenance, staffing, and related services.
Requires security supervisor experience (including security guard/lead or law enforcement/military police supervisory background) and a Security Guard Card; duties include supervising staff, patrolling, de-escalation, incident response, and reporting.
Kia AmericaKorea Exchange: 000270: Distributes and markets Kia passenger vehicles in the US.
2+ YOE5+ MgmtBachelor's degree, minimum 5 years management experience, 2+ years claims handling, automotive experience preferred, knowledge of state/federal vehicle service requirements, strong communication and analytical skills, MS Office proficiency.
Clarify, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
TRUMPF: Manufactures industrial machine tools and laser technology systems.
5+ YOEManage 10-15 technicians with 5+ years in service operations or technical service management in industrial machinery; strong leadership, escalation management, data-driven KPI focus, advanced Microsoft Office and ERP familiarity; bachelor's degree preferred.
Meriplex: Provides managed IT, cybersecurity, and cloud infrastructure services.
5+ YOE2+ Mgmt5+ years IT support/managed services experience, 2+ years leading technical teams, strong incident/escalation management, stakeholder communication, and technical leadership skills.
SchoolsFirst Federal Credit Union: Provides financial banking and lending services to members.
5+ YOEManage complex member escalations, conduct investigations, apply de-escalation and conflict resolution, support high-risk member decisions, and provide subject matter guidance; requires Bachelors and 5+ years' relevant experience.
OC - Safety Support Associate [GRAVEYARD SHIFT] (JR 5645)
Santa Ana, California, United States
$22-$26/hrOnsiteFull Time
PATH: Ending homelessness through supportive services and affordable housing development.
0+ YOEMonitor safety at interim housing sites, de-escalate, coordinate with case management and security, ensure HIPAA compliance, strong communication, attention to detail.
Santa Ana or Ohio or Illinois or Florida or Oklahoma or Idaho or Missouri or New Jersey or Massachusetts or Arizona or Washington or Utah or New York or Nevada or Pennsylvania or Oregon or Indiana or Texas or California
$27-$36/hrRemoteFull Time
First American FinancialNYSE: FAF: Provides title insurance and settlement services for real estate.
3+ YOEHigh school diploma, 3+ years escrow processing experience, thorough knowledge of escrow processes and regulations, supervisory experience, ability to manage complex closings and escalate issues.
Cheer Home Care: Provides personalized in-home care and nursing services for seniors.
Friendly, organized, technology-comfortable candidate to manage scheduling, front-desk reception, caregiver support, and escalation during Friday–Tuesday schedule including weekend/overnight coverage.
Carlsbad or Amsterdam or Frankfurt or Stockholm or London or Germany or Netherlands or United Kingdom
£31k-£39k/yrOnsiteFull Time
Airspace: AI-powered logistics platform for time-critical freight delivery.
Set up time-sensitive orders, operate the Airspace Platform, navigate airline booking/tracking, provide proactive customer updates, escalate issues, and manage international documentation and airway bills.
TargetNYSE: TGT: Operates a chain of general merchandise stores and supermarkets.
Must be 18+, high school diploma or equivalent, able to climb ladders and lift/move up to 40 lbs, operate radios/handheld scanners and video surveillance, perform de-escalation and crowd management, and document incidents in case management systems.
Target's video surveillance system, case management system, handheld scanners, multiple frequency devices
SunCloud Health: Integrated treatment for mental health, addiction, and eating disorders.
Current LVN/LPN/LPT licensure, CPR/First Aid, proficiency with software and MARs, crisis management/de-escalation experience, valid driver\u0002s license, drug screen and background check required.