78 escalation jobs at 50 companies in San Diego, CA
4w
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Escalations Specialist
El Cajon, California, United States
OnsiteFull Time
5+ YOE5+ years customer service experience, escalation and complaint resolution skills, strong written/verbal communication, conflict resolution, investigation, organization, and industry experience preferred.
Salesforce, Microsoft Office 365, Microsoft Outlook
1mo
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Teller Part Time East El Cajon
El Cajon, California, United States
$22-$28/hr OnsitePart Time
0.5+ YOE6+ months customer interaction experience, cash-handling accuracy, strong communication, attention to detail, ability to follow policies and escalate issues.
1w
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Retail Sales Associate-Escondido Promenade
Escondido, California, United States
$18/hr OnsitePart Time
Retail sales experience, customer-first skills, effective communication, adaptability, de-escalation ability, and availability for varied evening, weekend, and holiday shifts.
3mo
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Regional IT Support Specialist
San Diego, California, United States
$28/hr OnsiteFull Time, Contract
Provide regional technical support, troubleshooting, hardware/software maintenance, ticket escalation, KPI adherence, and project contributions; strong communication and customer service skills.
1mo
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Campus Supervisor
San Diego, California, United States
OnsitePart Time
Supervise students across campus, use de-escalation and restorative practices, promote positive behavior, collaborate with staff and families to ensure student safety and well-being.
2mo
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Target Security Specialist
San Diego, California, United States
$22/hr OnsitePart Time
Provide store security through theft prevention, crisis response, de-escalation, surveillance monitoring, and incident documentation; must be 18+ with high school diploma or equivalent.
2d
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Direct Support Professional
Indio or Carlsbad or Pasadena or San Marcos or Vista
$21-$24/hr OnsiteFull Time
High school diploma required; crisis intervention and de-escalation skills, required clearances and DDS/facility training. Experience with developmental disabilities or behavioral support preferred.
HIPAA, Individual Program Plans (IPPs), Individual Support Plans (ISPs), Behavior Support Plans (BSPs), Community Care Licensing (CCL), Title 17, Title 22, Enhanced Behavioral Support Home (EBSH), California DDS, DOJ, FBI, CACI
1mo
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Customer Service Representative
San Diego, California, United States
$19/hr OnsitePart Time
Strong customer service, basic computer skills, ability to lift up to 20 lbs and stand for long periods, de-escalation and independent decision-making, English proficiency.
2w
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Caregiver (PM Shift, Weekdays) - Horizon CV
Chula Vista or Bonita
OnsiteFull Time
High school diploma or equivalent; background check and training required; experience as caregiver a plus; trauma-informed de-escalation and harm-reduction approach; compassionate and team-oriented.
1mo
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Caregiver Liaison and Admin Friday to Tuesday
La Jolla, California, United States
$23-$25/hr OnsiteFull Time
Friendly, organized, technology-comfortable candidate to manage scheduling, front-desk reception, caregiver support, and escalation during Friday–Tuesday schedule including weekend/overnight coverage.
1w
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Asset Protection Detective, University Town Center - CA - Full Time
San Diego, California, United States
$18-$28/hr OnsiteFull Time
Observe and investigate suspicious activity, apprehend shoplifters, prepare reports and evidence, use surveillance and reporting systems, de-escalate incidents, and collaborate with store teams and law enforcement.
surveillance systems
1w
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Kickball Umpire (Part Time)
San Diego, California, United States
$22-$30/hr OnsitePart Time
Prior kickball experience and rule familiarity; availability for at least eight weeks, reliable transportation, and confidence making calls. Prior umpiring and conflict de-escalation experience preferred.
2w
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Float Interventional Psychiatry Technician
San Diego, California, United States
$23/hr OnsiteFull Time
1+ YOE1+ year direct patient care experience, BLS required, TMS certification provided or preferred, EMR experience preferred, strong communication and crisis de-escalation skills.
EHR, NextGen, AdvancedMD
2w
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Operations Expert, Aerospace & Defense (US)
United States or Carlsbad
$27-$40/hr RemoteFull Time
Expert-level experience as an Operations Specialist III or equivalent, ability to resolve escalations, coach teammates in real time, monitor live queues, and interface with account managers and leadership.
Airspace Platform
1w
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Commercial Insurance Analyst
Charlotte or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$21-$48/hr RemoteFull Time
2+ YOERequires 2+ years of commercial property hazard and liability insurance experience; call center, client relationship, escalation resolution, lending, risk, and financial analysis experience preferred.
5d
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Consumer Group Expert Services Operations - AI & Technology Enablement
San Diego or Atlanta or Mountain View or New York City or Tucson
$132k-$200k/yr OnsiteFull Time
5+ YOERequires 5–7 years in technology, IT, product, or business operations; experience managing technology stacks, escalation systems, and cross-functional partnerships; AI/ML familiarity is a plus.
AI/ML, Intuit Assist, CRM/CSMS
1mo
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Site Safety Coordinator
Escondido, California, United States
$22-$23/hr OnsiteFull Time
High school diploma, CPR/BLS/First Aid within 3 months, shelter/nonprofit experience preferred, crisis response and de-escalation skills, proficiency with Microsoft Office.
Microsoft Word, Microsoft Excel, Microsoft Outlook
2mo
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Customer Service Representative
La Jolla or San Diego
$19-$20/hr OnsitePart Time
Strong customer service experience, ability to lift up to 20 lbs, stand/walk for extended periods, basic computer skills, weekend availability, and ability to de-escalate situations.
E-Verify
1w
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Operations Account Specialist-2
San Diego or El Paso
$24-$33/hr OnsiteFull Time
Triumph Financial: Provides financial and technology solutions for the transportation industry.
3+ YOEBachelor's degree in business or related field preferred, or equivalent experience. Requires 3–5 years of customer service experience; collections, account resolution, escalations, and transportation experience preferred.
Open Credit Process
1mo
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Guest Services and Security Coordinator
San Diego, California, United States
$20/hr OnsiteFull Time
3+ YOEHigh school diploma, 3–5 years security experience, California Guard Card, valid California driver’s license, conflict de-escalation, incident reporting and interpersonal skills.
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