425 escalations jobs at 156 companies in Arizona
1mo
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Customer Escalations Representative
Scottsdale or Chicago or Arizona or Illinois
HybridFull Time
2+ YOEHigh school diploma required; 2–4 years call center customer service experience; strong customer service, verbal and written communication, problem solving; Microsoft Word/Excel/Outlook proficiency preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Escalations Specialist - Turkish, Worldwide Operations Security (WWOS)
Goodyear, Arizona, United States
OnsiteFull Time
0.25+ YOEHigh school diploma, flexible shift availability, 3+ months customer service experience, Turkish conversational fluency, 35 wpm typing, strong written/oral communication and incident triage skills.
3w
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Customer Support Supervisor, Escalations & QA
Phoenix, Arizona, United States
$73k-$98k/yr OnsiteFull Time
4+ YOE3+ Mgmt4+ years in customer support with escalations experience, 3+ years people leadership, strong written/verbal communication, metrics-driven, experience with complex case management and QA programs.
Zendesk
3w
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Escalation Manager
Tempe, Arizona, United States
$159k-$196k/yr HybridFull Time
Experience in high-pressure operational environments, real-time critical thinking and de-escalation, strong verbal/written communication, leadership in incident response, and willingness to work rotating shifts including nights/weekends.
3w
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Manager, Escalation Management
Arizona, United States
$112k-$147k/yr RemoteFull Time
6+ YOE2+ Mgmt6+ years technical support/service management, 2+ years supervisory experience, escalation/incidents management, strong analytical, communication, and cross-functional collaboration skills; B.S./M.S. in CS or MIS preferred.
2w
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Senior Director, Escalated Provider Issue Resolution
Tempe, Arizona, United States
$197k-$258k/yr HybridFull Time
12+ YOE7+ Mgmt12+ years in healthcare/payer operations with 7+ years senior leadership; experience in escalation management, operating model design, analytics, and stakeholder communication.
Jira, Salesforce, ServiceNow, Zendesk, Microsoft Excel, SQL
2w
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Global Technical Escalation Engineer
Dublin or Minnesota or Arkansas or Connecticut or Delaware or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Massachusetts or Michigan or Mississippi or Montana or Nebraska or Nevada or New Hampshire or New Mexico or North Dakota or Oklahoma or Rhode Island or South Carolina or South Dakota or Utah or Vermont or Washington or West Virginia or Wisconsin or Wyoming or District of Columbia or Ohio or Alabama or Pennsylvania or New Jersey or Oregon or Virginia or Missouri or Florida or Maryland or Tennessee or North Carolina or Texas or California or Colorado or Arizona or Hawaii or Illinois or Alaska or New York
$40-$61/hr RemoteFull Time
5+ YOEBA/BS in engineering preferred, ~5+ years field support or escalation engineering experience, strong electronics/optics/software skills, database (InterBase, MySQL) and remote support experience, international travel ~10%, fluent English.
InterBase, MySQL
1w
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Senior Staff Engineer, Escalation Support Engineering
Richardson or Massachusetts or Pennsylvania or Minnesota or Texas or Arizona or Oregon or California
RemoteFull Time
10+ YOEExpertise with SONiC and FRR, deep networking protocol knowledge (BGP/OSPF/ISIS/VXLAN/EVPN etc.), switching and routing architecture, Linux proficiency, customer-facing escalation experience, technical writing; travel up to 10%.
SONiC, FRR, Linux, Python
2mo
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Security
Scottsdale, Arizona, United States
$15/hr OnsitePart Time
Security Host with strong observation, de-escalation, crowd control, customer service, and identification verification.
3mo
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FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
1mo
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Shift Supervisor
Glendale, Arizona, United States
$18/hr OnsiteFull Time
Supervise store staff, maintain regulatory and SOP compliance, handle cash and inventory, provide coaching, and resolve customer/patient escalations.
5d
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iTeam Customer Engineer Manager
Phoenix or Boise
$88k-$121k/yr OnsiteFull Time
Bachelor's degree required; manages customer engineers, customer relationships, installations, escalations, financial forecasts, account planning, and operational performance.
1mo
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Behavioral Health Technician
Mesa or California or Utah
$18-$24/hr OnsiteFull Time
Some college or related experience; proficiency with EMR and Google tools; de-escalation, documentation, group facilitation, and critical thinking skills required.
EMR, Google Docs, Google Sheets, Google Meet
2w
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GFC Investigations Analyst
Phoenix, Arizona, United States
OnsiteFull Time
1+ YOEConduct financial crime investigations, analyze complex customer and transactional data, document findings, escalate suspicious activity, and comply with regulatory requirements.
1w
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Retail Sales Associate-OUTLETS AT ANTHEM
Anthem, Arizona, United States
$16/hr OnsitePart Time
Retail sales experience, customer communication, adaptability, de-escalation skills, product knowledge, and availability for varied evening, weekend, and holiday shifts.
3d
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Neuromodulatory Technician
Tucson, Arizona, United States
OnsiteFull Time
Bachelor's degree in a related field, psychophysiology knowledge, CPR and de-escalation/restraint certification, and ability to administer neurofeedback, biofeedback, and TMS services.
EEG, TMS, biofeedback, neurofeedback
1mo
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Manager III (M3), Customer Engineer
Guanyin or Hsinchu or Hukou or Kaohsiung or Linkou or Taichung or Tainan or Toufen or Phoenix or Taiwan
$88k-$121k/yr OnsiteFull Time
Experience managing and coaching customer engineers, account and installation planning, escalation management, and interfacing with product divisions; travel ~10% and relocation eligible.
2w
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Main Cashier (AZ, Yuma)
Yuma, Arizona, United States
OnsiteFull Time
Process cash and register transactions, handle refunds/returns, supervise line cashiers, provide customer service and escalate issues to store manager.
1mo
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Direct Support _ Program Supervisor 2 _ 3508
Mesa, Arizona, United States
OnsiteFull Time
Oversee member safety, staff scheduling and coverage, medication and supply management, incident reporting, documentation, and escalation to Program Director or emergency services.
2mo
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Registered Nurse (RN) (Pool/PRN)
Phoenix, Arizona, United States
OnsiteFull Time
1+ YOEActive RN license in Arizona or multi-state; 1+ year psychiatric/crisis care preferred; strong de-escalation and patient education skills.
Electronic Health Records, Medication Administration, Assessment Tools, Documentation
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