232 escalations jobs at 110 companies in Gilbert, AZ
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Customer Escalations Representative
Scottsdale or Chicago or Arizona or Illinois
HybridFull Time
Lessen: Tech-enabled property service platform for real estate management.
2+ YOEHigh school diploma required; 2–4 years call center customer service experience; strong customer service, verbal and written communication, problem solving; Microsoft Word/Excel/Outlook proficiency preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
0.25+ YOEHigh school diploma, conversational Italian, customer service/command center experience, MS Office proficiency, 35 WPM typing, multitasking across phone/email/chat in a command center environment.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, InfoPath, Microsoft SharePoint
Kikoff: A profitable consumer fintech building products to help people build credit, access liquidity, and save money.
4+ YOE3+ Mgmt4+ years in customer support with escalations experience, 3+ years people leadership, strong written/verbal communication, metrics-driven, experience with complex case management and QA programs.
Waymo: Autonomous driving technology for ride-hailing and logistics.
Experience in high-pressure operational environments, real-time critical thinking and de-escalation, strong verbal/written communication, leadership in incident response, and willingness to work rotating shifts including nights/weekends.
Oscar HealthNYSE: OSCR: Provides tech-enabled health insurance plans and telemedicine services.
12+ YOE7+ Mgmt12+ years in healthcare/payer operations with 7+ years senior leadership; experience in escalation management, operating model design, analytics, and stakeholder communication.
Jira, Salesforce, ServiceNow, Zendesk, Microsoft Excel, SQL
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yrOnsiteFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
Sevita: Specialized home and community-based healthcare and rehabilitation provider.
Oversee member safety, staff scheduling and coverage, medication and supply management, incident reporting, documentation, and escalation to Program Director or emergency services.
Guanyin or Hsinchu or Hukou or Kaohsiung or Linkou or Taichung or Tainan or Toufen or Phoenix or Taiwan
$88k-$121k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Experience managing and coaching customer engineers, account and installation planning, escalation management, and interfacing with product divisions; travel ~10% and relocation eligible.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Experience managing customer engineering teams, account planning, customer relationship management, and technical problem escalation; strong communication and leadership skills.
DSI Systems: Provider of retail sales enablement and business support services.
Strong customer service and communication skills, ability to handle escalations, multitask across systems, detail-oriented, flexible availability for evenings/weekends/holidays.
205034.Lead Data Center Support Services Technician.OP5
Phoenix, Arizona, United States
$32-$64/hrOnsiteFull Time
OracleNYSE: ORCL: Provides cloud infrastructure and enterprise software for global businesses.
3+ YOE3+ years datacenter or technical support experience; leads hardware/network maintenance, incident escalation, RCA, and compliance; mentors technicians and partners with engineering.
Wells FargoNYSE: WFC: Global provider of banking, investment, and mortgage financial services.
Build strong customer relationships while following risk and compliance programs; execute banking and financial services tasks with adherence to policies and escalation procedures.
LaborFirst: Provides retiree benefits management and healthcare advocacy services.
4+ YOE4+ years in customer service or benefits administration; healthcare/Medicare experience; strong communication; MS Office; able to manage escalations; databases/files experience.
Progressive LeasingNYSE: PRG: Provides lease-to-own financing at retail points of sale.
Coaching and developing collection agents, knowledge of collection laws, strong communication, Excel and Microsoft Office proficiency, ability to handle escalations and meet service levels.
Denver or Salt Lake City or Phoenix or Albuquerque
$136k-$178k/yrHybridFull Time
KONENasdaq Helsinki: KNEBV: Manufactures and services elevators, escalators, and automatic building doors.
5+ YOE5+ years in elevator/escalator industry or management/training experience; Bachelor's degree or equivalent experience; willing to travel up to 75% domestically and occasionally internationally.