232 escalations jobs at 110 companies in Gilbert, AZ

1mo
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Customer Escalations Representative
Scottsdale or Chicago or Arizona or Illinois
HybridFull Time
Lessen
Lessen: Tech-enabled property service platform for real estate management.
2+ YOEHigh school diploma required; 2–4 years call center customer service experience; strong customer service, verbal and written communication, problem solving; Microsoft Word/Excel/Outlook proficiency preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
3w
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Escalations Specialist Italian, Worldwide Operations Security (WWOS)
Goodyear, Arizona, United States
OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
0.25+ YOEHigh school diploma, conversational Italian, customer service/command center experience, MS Office proficiency, 35 WPM typing, multitasking across phone/email/chat in a command center environment.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, InfoPath, Microsoft SharePoint
1w
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Customer Support Supervisor, Escalations & QA
Phoenix, Arizona, United States
$73k-$98k/yr OnsiteFull Time
Kikoff
Kikoff: A profitable consumer fintech building products to help people build credit, access liquidity, and save money.
4+ YOE3+ Mgmt4+ years in customer support with escalations experience, 3+ years people leadership, strong written/verbal communication, metrics-driven, experience with complex case management and QA programs.
Zendesk
1w
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Escalation Manager
Tempe, Arizona, United States
$159k-$196k/yr HybridFull Time
Waymo
Waymo: Autonomous driving technology for ride-hailing and logistics.
Experience in high-pressure operational environments, real-time critical thinking and de-escalation, strong verbal/written communication, leadership in incident response, and willingness to work rotating shifts including nights/weekends.
2d
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Senior Director, Escalated Provider Issue Resolution
Tempe, Arizona, United States
$197k-$258k/yr HybridFull Time
Oscar Health
Oscar HealthNYSE: OSCR: Provides tech-enabled health insurance plans and telemedicine services.
12+ YOE7+ Mgmt12+ years in healthcare/payer operations with 7+ years senior leadership; experience in escalation management, operating model design, analytics, and stakeholder communication.
Jira, Salesforce, ServiceNow, Zendesk, Microsoft Excel, SQL
1mo
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Security
Scottsdale, Arizona, United States
$15/hr OnsitePart Time
Evening Entertainment Group
Evening Entertainment Group: Operates and manages a portfolio of nightlife and dining venues.
Security Host with strong observation, de-escalation, crowd control, customer service, and identification verification.
2mo
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FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
1w
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Shift Supervisor
Glendale, Arizona, United States
$18/hr OnsiteFull Time
Trulieve
TrulieveCSE: TRUL: Cultivates and retails medical and recreational cannabis products.
Supervise store staff, maintain regulatory and SOP compliance, handle cash and inventory, provide coaching, and resolve customer/patient escalations.
1d
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GFC Investigations Analyst
Phoenix, Arizona, United States
OnsiteFull Time
Bank of America
Bank of AmericaNYSE: BAC: Provides global banking, investing, and financial risk management services.
1+ YOEConduct financial crime investigations, analyze complex customer and transactional data, document findings, escalate suspicious activity, and comply with regulatory requirements.
2w
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Direct Support _ Program Supervisor 2 _ 3508
Mesa, Arizona, United States
OnsiteFull Time
Sevita
Sevita: Specialized home and community-based healthcare and rehabilitation provider.
Oversee member safety, staff scheduling and coverage, medication and supply management, incident reporting, documentation, and escalation to Program Director or emergency services.
1mo
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Manager III (M3), Customer Engineer
Guanyin or Hsinchu or Hukou or Kaohsiung or Linkou or Taichung or Tainan or Toufen or Phoenix or Taiwan
$88k-$121k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Experience managing and coaching customer engineers, account and installation planning, escalation management, and interfacing with product divisions; travel ~10% and relocation eligible.
2w
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Manager III, Customer Engineer
Chandler, Arizona, United States
$88k-$121k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Experience managing customer engineering teams, account planning, customer relationship management, and technical problem escalation; strong communication and leadership skills.
1mo
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Registered Nurse (RN) (Pool/PRN)
Phoenix, Arizona, United States
OnsiteFull Time
Connections Health Solutions
Connections Health Solutions: Provides immediate-access behavioral health crisis care and stabilization.
1+ YOEActive RN license in Arizona or multi-state; 1+ year psychiatric/crisis care preferred; strong de-escalation and patient education skills.
Electronic Health Records, Medication Administration, Assessment Tools, Documentation
2w
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Retail Support Specialist
Scottsdale, Arizona, United States
$26/hr OnsiteFull Time
DSI Systems
DSI Systems: Provider of retail sales enablement and business support services.
Strong customer service and communication skills, ability to handle escalations, multitask across systems, detail-oriented, flexible availability for evenings/weekends/holidays.
1w
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205034.Lead Data Center Support Services Technician.OP5
Phoenix, Arizona, United States
$32-$64/hr OnsiteFull Time
Oracle
OracleNYSE: ORCL: Provides cloud infrastructure and enterprise software for global businesses.
3+ YOE3+ years datacenter or technical support experience; leads hardware/network maintenance, incident escalation, RCA, and compliance; mentors technicians and partners with engineering.
1d
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Personal Banker - 67th & Bell
Glendale, Arizona, United States
OnsiteFull Time
Wells Fargo
Wells FargoNYSE: WFC: Global provider of banking, investment, and mortgage financial services.
Build strong customer relationships while following risk and compliance programs; execute banking and financial services tasks with adherence to policies and escalation procedures.
1w
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Pool Attendant
Tempe, Arizona, United States
$17/hr OnsiteFull Time
Crestview Management
Crestview Management: Operates and manages hotels and resorts across the US.
Able to lift 30+ lbs, remain on feet for long periods, approach and assist guests, handle escalations, and perform pool area cleaning and setup.
2mo
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Client Service Manager, West
Scottsdale, Arizona, United States
$48k-$72k/yr OnsiteFull Time
LaborFirst
LaborFirst: Provides retiree benefits management and healthcare advocacy services.
4+ YOE4+ years in customer service or benefits administration; healthcare/Medicare experience; strong communication; MS Office; able to manage escalations; databases/files experience.
Microsoft Word, Microsoft Excel
2d
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Collections Supervisor, AZ
Glendale, Arizona, United States
RemoteFull Time
Progressive Leasing
Progressive LeasingNYSE: PRG: Provides lease-to-own financing at retail points of sale.
Coaching and developing collection agents, knowledge of collection laws, strong communication, Excel and Microsoft Office proficiency, ability to handle escalations and meet service levels.
Microsoft Office, Microsoft Excel
2mo
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District Field Trainer - Central West
Denver or Salt Lake City or Phoenix or Albuquerque
$136k-$178k/yr HybridFull Time
KONE
KONENasdaq Helsinki: KNEBV: Manufactures and services elevators, escalators, and automatic building doors.
5+ YOE5+ years in elevator/escalator industry or management/training experience; Bachelor's degree or equivalent experience; willing to travel up to 75% domestically and occasionally internationally.