282 escalations jobs at 119 companies in Glendale, AZ

1mo
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Customer Escalations Representative
Scottsdale or Chicago or Arizona or Illinois
HybridFull Time
Lessen
Lessen: Tech-enabled property service platform for real estate management.
2+ YOEHigh school diploma required; 2–4 years call center customer service experience; strong customer service, verbal and written communication, problem solving; Microsoft Word/Excel/Outlook proficiency preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
3mo
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Escalations Specialist - Portuguese, Worldwide Operations Security (WWOS)
Goodyear, Arizona, United States
$22-$31/hr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
0.5+ YOE3+ months of customer service/ops experience; fluent in Portuguese; flexible schedule including nights/weekends; typing 35 wpm.
3w
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Customer Support Supervisor, Escalations & QA
Phoenix, Arizona, United States
$73k-$98k/yr OnsiteFull Time
Kikoff
Kikoff: A profitable consumer fintech building products to help people build credit, access liquidity, and save money.
4+ YOE3+ Mgmt4+ years in customer support with escalations experience, 3+ years people leadership, strong written/verbal communication, metrics-driven, experience with complex case management and QA programs.
Zendesk
3w
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Escalation Manager
Tempe, Arizona, United States
$159k-$196k/yr HybridFull Time
Waymo
Waymo: Autonomous driving technology for ride-hailing and logistics.
Experience in high-pressure operational environments, real-time critical thinking and de-escalation, strong verbal/written communication, leadership in incident response, and willingness to work rotating shifts including nights/weekends.
2w
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Senior Director, Escalated Provider Issue Resolution
Tempe, Arizona, United States
$197k-$258k/yr HybridFull Time
Oscar Health
Oscar HealthNYSE: OSCR: Provides tech-enabled health insurance plans and telemedicine services.
12+ YOE7+ Mgmt12+ years in healthcare/payer operations with 7+ years senior leadership; experience in escalation management, operating model design, analytics, and stakeholder communication.
Jira, Salesforce, ServiceNow, Zendesk, Microsoft Excel, SQL
2mo
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Security
Scottsdale, Arizona, United States
$15/hr OnsitePart Time
Evening Entertainment Group
Evening Entertainment Group: Operates and manages a portfolio of nightlife and dining venues.
Security Host with strong observation, de-escalation, crowd control, customer service, and identification verification.
2mo
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FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
3w
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Shift Supervisor
Glendale, Arizona, United States
$18/hr OnsiteFull Time
Trulieve
TrulieveCSE: TRUL: Cultivates and retails medical and recreational cannabis products.
Supervise store staff, maintain regulatory and SOP compliance, handle cash and inventory, provide coaching, and resolve customer/patient escalations.
2d
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iTeam Customer Engineer Manager
Phoenix or Boise
$88k-$121k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Bachelor's degree required; manages customer engineers, customer relationships, installations, escalations, financial forecasts, account planning, and operational performance.
6d
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Retail Sales Associate-OUTLETS AT ANTHEM
Anthem, Arizona, United States
$16/hr OnsitePart Time
Bath & Body Works
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Retail sales experience, customer communication, adaptability, de-escalation skills, product knowledge, and availability for varied evening, weekend, and holiday shifts.
1mo
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Manager III (M3), Customer Engineer
Guanyin or Hsinchu or Hukou or Kaohsiung or Linkou or Taichung or Tainan or Toufen or Phoenix or Taiwan
$88k-$121k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Experience managing and coaching customer engineers, account and installation planning, escalation management, and interfacing with product divisions; travel ~10% and relocation eligible.
1mo
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Behavioral Health Technician
Mesa or California or Utah
$18-$24/hr OnsiteFull Time
The OCD & Anxiety Treatment Center
The OCD & Anxiety Treatment Center: Provides specialized clinical treatment for OCD and anxiety disorders.
Some college or related experience; proficiency with EMR and Google tools; de-escalation, documentation, group facilitation, and critical thinking skills required.
EMR, Google Docs, Google Sheets, Google Meet
2w
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GFC Investigations Analyst
Phoenix, Arizona, United States
OnsiteFull Time
Bank of America
Bank of AmericaNYSE: BAC: Provides global banking, investing, and financial risk management services.
1+ YOEConduct financial crime investigations, analyze complex customer and transactional data, document findings, escalate suspicious activity, and comply with regulatory requirements.
1mo
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Direct Support _ Program Supervisor 2 _ 3508
Mesa, Arizona, United States
OnsiteFull Time
Sevita
Sevita: Specialized home and community-based healthcare and rehabilitation provider.
Oversee member safety, staff scheduling and coverage, medication and supply management, incident reporting, documentation, and escalation to Program Director or emergency services.
2mo
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Registered Nurse (RN) (Pool/PRN)
Phoenix, Arizona, United States
OnsiteFull Time
Connections Health Solutions
Connections Health Solutions: Provides immediate-access behavioral health crisis care and stabilization.
1+ YOEActive RN license in Arizona or multi-state; 1+ year psychiatric/crisis care preferred; strong de-escalation and patient education skills.
Electronic Health Records, Medication Administration, Assessment Tools, Documentation
2mo
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Activity Therapist, PRN
Gilbert, Arizona, United States
OnsitePart Time
Lifepoint Health
Lifepoint Health: Operates community hospitals and specialized healthcare delivery networks.
Bachelor's degree in recreational, music, art, or similar therapy; current CTRS, music, or art therapy credential; CPR and de-escalation certification required.
3mo
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Retail Support Specialist
Chandler, Arizona, United States
$26/hr OnsiteFull Time
DSI Systems
DSI Systems: Provider of retail sales enablement and business support services.
Strong customer-service, communication, multitasking, and problem-solving skills; ability to handle escalations and work flexible hours including evenings, weekends, and holidays.
1mo
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Customer Advocate
Mesa, Arizona, United States
OnsiteFull Time
Beazer Homes
Beazer HomesNYSE: BZH: Designs and constructs energy-efficient single-family residential homes.
1+ YOE1-3 years customer-facing experience, strong writing and editorial judgment, social media customer support skills, organization and escalation management.
Facebook, Twitter, Yelp, Google+, Instagram, YouTube
3w
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Pool Attendant
Tempe, Arizona, United States
$17/hr OnsiteFull Time
Crestview Management
Crestview Management: Operates and manages hotels and resorts across the US.
Able to lift 30+ lbs, remain on feet for long periods, approach and assist guests, handle escalations, and perform pool area cleaning and setup.
3w
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205034.Lead Data Center Support Services Technician.OP5
Phoenix, Arizona, United States
$32-$64/hr OnsiteFull Time
Oracle
OracleNYSE: ORCL: Provides cloud infrastructure and enterprise software for global businesses.
3+ YOE3+ years datacenter or technical support experience; leads hardware/network maintenance, incident escalation, RCA, and compliance; mentors technicians and partners with engineering.