242 escalations jobs at 128 companies in Frederick, MD

1mo
Save
Mark Applied
Hide
Patient Inquiry & Escalation Lead, Healthcare Financial Operations
Arlington, Virginia, United States
$57k-$86k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOEBachelor's degree or equivalent; 3+ years professional experience; 5+ years healthcare customer service or revenue cycle experience; experience with process improvement, analytics, escalations, and empathetic patient interactions.
3w
Save
Mark Applied
Hide
Patient Safety Assistant - Emergency Department - PRN
Gettysburg, Pennsylvania, United States
OnsitePart Time
WellSpan Health
WellSpan Health: Integrated healthcare provider serving Pennsylvania and Maryland communities.
0+ YOEHigh school diploma/GED, no prior experience required. BLS upon hire, Epic/EHR documentation and de-escalation training required. Strong communication, customer service, and de-escalation skills.
Electronic Health Record (EHR), Epic
3w
Save
Mark Applied
Hide
Security Officer (Nights)
Baltimore, Maryland, United States
OnsiteFull Time
University of Maryland Medical System
University of Maryland Medical System: Operates hospitals and clinics providing comprehensive medical healthcare services.
High school diploma/GED, completion of approved de-escalation course within 90 days, valid driver’s license (for hires on/after 2026-04-01), basic security skills, ability to patrol, respond to emergencies, de-escalate, and document incidents.
two-way radios, metal detectors, access control systems, weapon detection systems
3d
Save
Mark Applied
Hide
Residential Aide
Baltimore, Maryland, United States
$17/hr OnsitePart Time
Recovery Network
Recovery Network: Provides outpatient addiction treatment and behavioral health services.
Monitoring clients, conducting rounds, documenting behavior and medication adherence, de-escalation, maintaining professional boundaries, and following HIPAA.
5d
Save
Mark Applied
Hide
Hospitality Worker I - Lockheed Martin CLE/HQ
Bethesda, Maryland, United States
$21/hr OnsiteFull Time
Aramark
AramarkNYSE: ARMK: Provides food and facility management services to diverse organizations.
Provide guest service by booking reservations, assisting guest needs, handling transactions, answering phones, and resolving or escalating guest issues.
4d
Save
Mark Applied
Hide
Senior Site Reliability Engineer
Reston or Austin
$81k-$187k/yr OnsiteFull Time
Oracle
OracleNYSE: ORCL: Provides cloud infrastructure and enterprise software for global businesses.
3+ YOEProvide SRE escalation, automate tasks, manage complex change requests, mentor SREs, and support large-scale production reliability.
Linux, Unix, Docker, Kubernetes, Terraform, Bash, Perl, Python, Ruby, JavaScript, Java, Chef, Puppet
2mo
Save
Mark Applied
Hide
Behavioral Health Associate (On-Call)
Alexandria, Virginia, United States
$18-$23/hr OnsitePart Time
Embark Behavioral Health
Embark Behavioral Health: Provides residential and outpatient mental health treatment for adolescents.
1+ YOEPart-time role supporting adolescents (ages 12-17) with experiential therapies; related QA: de-escalation, documentation, communication.
2mo
Save
Mark Applied
Hide
Service Desk Manager
Washington, District of Columbia, United States
OnsiteFull Time
DMI
DMI: Provides end-to-end digital transformation and managed IT services.
ITIL 4, multi-site service desk oversight, cloud-based ITSM platforms, escalation workflows, major incident coordination.
ServiceNow, BMC Helix, ITSM platform
1d
Save
Mark Applied
Hide
Security Officer 1 - Full-Time - Nights
Towson, Maryland, United States
$17-$25/hr OnsiteFull Time
GBMC HealthCare
GBMC HealthCare: Provides hospital, primary care, and hospice medical services.
Provide hospital security by protecting people and property, responding to emergencies, using de-escalation techniques, completing reports, and maintaining required certifications.
CCTV, visitor management system, access control system, electronic dispatch system, radio, telephone
3w
Save
Mark Applied
Hide
Service Manager
Washington or Denver
$90k-$125k/yr OnsiteFull Time
Sylvester's Dock & Door
Sylvester's Dock & Door: Provides installation and maintenance for commercial doors and docks.
5+ YOE5+ years in service, construction, trades or related industry; leadership, scheduling, parts management, customer escalation, and strong communication and organizational skills.
23h
Save
Mark Applied
Hide
Asset Protection Detective, Tysons Corner Center - Full Time
McLean, Virginia, United States
$17-$26/hr OnsiteFull Time
Macy's
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
Identify and investigate theft and dishonest activity, partner with store teams and law enforcement, apply de-escalation, prepare reports and preserve evidence.
2w
Save
Mark Applied
Hide
Call Center Supervisor (On-Site)
Manassas, Virginia, United States
$55k-$80k/yr OnsiteFull Time
F.H. Furr
F.H. Furr: Provider of residential HVAC, plumbing, and electrical repair services.
Supervisory call center experience, coaching and performance management, KPI and workforce management, escalation handling, experience with CRM systems and ADP payroll.
ADP, CRM
1mo
Save
Mark Applied
Hide
Data Center Site Lead (IAD)
Ashburn, Virginia, United States
$95k-$114k/yr OnsiteFull Time
Summit
Summit: Managed hosting and IT infrastructure services for business-critical applications
Onsite data center operations leadership, customer escalation management, operational coordination, process improvement, incident response, and cross-functional collaboration.
3w
Save
Mark Applied
Hide
vCIO
Dulles, Virginia, United States
OnsiteFull Time
Solvere One
Solvere One: Provides managed IT services and network security for businesses.
5+ YOE5+ years IT management, client-facing consulting, strategic roadmap and budgeting, strong communication and presentation, critical thinking, project scoping and escalation experience.
2d
Save
Mark Applied
Hide
Paramedic $30/hour
Baltimore, Maryland, United States
$30/hr FieldContract
Heed Health
Heed Health: Provides event-first-aid and wellness services that prioritize guest safety and well-being.
Licensed paramedic able to provide first-aid and basic life support including CPR, assess patients, escalate care, and coordinate with emergency services.
1mo
Save
Mark Applied
Hide
Service Desk Technicians (Tier I)
Washington, District of Columbia, United States
OnsiteFull Time
Blue Rose Consulting Group
Blue Rose Consulting Group: Provides IT and management consulting services to government agencies.
2+ years IT help desk experience, proficiency with ServiceNow, strong customer service and communication, incident triage and escalation skills, and active Secret clearance.
ServiceNow
2mo
Save
Mark Applied
Hide
Registered Nurse - $20k SIGN-ON
Williamsburg, Pennsylvania, United States
OnsiteFull Time
Acadia Healthcare
Acadia HealthcareNASDAQ: ACHC: Provides inpatient and outpatient behavioral healthcare and addiction treatment.
1+ YOEMust graduate from an accredited nursing program; current RN license; 1 year nursing experience; CPR and de-escalation/restraint certifications required.
2mo
Save
Mark Applied
Hide
Security Guard - PT Temp (Morgan County)
Berkeley Springs or Morgan County
$15/hr OnsiteContract
Blue Ridge Community and Technical College
Blue Ridge Community and Technical College: Provides associate degrees and technical certifications in West Virginia.
High school diploma or GED; one year security/related experience preferred; valid driver's license; ability to patrol, de-escalate, and prepare reports.
2d
Save
Mark Applied
Hide
Route Monitor (MD, Hyattsville)
Hyattsville, Maryland, United States
OnsiteFull Time
Bates Trucking and Trash Removal
Bates Trucking and Trash Removal: Collects and recycles residential and commercial waste.
Supervise collection crews, plan routes, manage staffing and payroll, enforce safety and contract requirements, investigate incidents, and resolve escalated customer and employee issues.
5d
Save
Mark Applied
Hide
Mental Health Adult Day Rehab Group Facilitator
Washington, District of Columbia, United States
$65k-$68k/yr OnsiteFull Time
Better Morning
Better Morning: Provides outpatient mental health and community-based behavioral health services.
1+ YOEDC LGSW or LGPC required, 1 year behavioral/mental health experience, ability to facilitate group therapy, documentation and crisis de-escalation skills.