292 escalations jobs at 137 companies in Baltimore, MD
1mo
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Patient Inquiry & Escalation Lead, Healthcare Financial Operations
Arlington, Virginia, United States
$57k-$86k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent; 3+ years professional experience; 5+ years healthcare customer service or revenue cycle experience; experience with process improvement, analytics, escalations, and empathetic patient interactions.
4w
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Patient Safety Assistant - Emergency Department - PRN
Gettysburg, Pennsylvania, United States
OnsitePart Time
0+ YOEHigh school diploma/GED, no prior experience required. BLS upon hire, Epic/EHR documentation and de-escalation training required. Strong communication, customer service, and de-escalation skills.
Electronic Health Record (EHR), Epic
1mo
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Security Officer (Nights)
Baltimore, Maryland, United States
OnsiteFull Time
High school diploma/GED, completion of approved de-escalation course within 90 days, valid driver’s license (for hires on/after 2026-04-01), basic security skills, ability to patrol, respond to emergencies, de-escalate, and document incidents.
two-way radios, metal detectors, access control systems, weapon detection systems
1w
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Residential Aide
Baltimore, Maryland, United States
$17/hr OnsitePart Time
Monitoring clients, conducting rounds, documenting behavior and medication adherence, de-escalation, maintaining professional boundaries, and following HIPAA.
2mo
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Behavioral Health Associate (On-Call)
Alexandria, Virginia, United States
$18-$23/hr OnsitePart Time
1+ YOEPart-time role supporting adolescents (ages 12-17) with experiential therapies; related QA: de-escalation, documentation, communication.
2mo
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Service Desk Manager
Washington, District of Columbia, United States
OnsiteFull Time
ITIL 4, multi-site service desk oversight, cloud-based ITSM platforms, escalation workflows, major incident coordination.
ServiceNow, BMC Helix, ITSM platform
1w
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Residential Aide
Grasonville, Maryland, United States
$17/hr OnsitePart Time
Monitoring clients, conducting rounds, observing and documenting medications and behaviors, following HIPAA, de-escalation, and understanding addiction and recovery concepts.
1w
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Hospitality Worker I - Lockheed Martin CLE/HQ
Bethesda, Maryland, United States
$21/hr OnsiteFull Time
Provide guest service by booking reservations, assisting guest needs, handling transactions, answering phones, and resolving or escalating guest issues.
1w
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Senior Site Reliability Engineer
Reston or Austin
$81k-$187k/yr OnsiteFull Time
3+ YOEProvide SRE escalation, automate tasks, manage complex change requests, mentor SREs, and support large-scale production reliability.
Linux, Unix, Docker, Kubernetes, Terraform, Bash, Perl, Python, Ruby, JavaScript, Java, Chef, Puppet
5d
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Asset Protection Detective, Tysons Corner Center - Full Time
McLean, Virginia, United States
$17-$26/hr OnsiteFull Time
Identify and investigate theft and dishonest activity, partner with store teams and law enforcement, apply de-escalation, prepare reports and preserve evidence.
2mo
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LPN Weekender - Nights
York, Pennsylvania, United States
OnsiteFull Time
1+ YOELicensed Practical Nurse with CPR and de-escalation certification; experience in SUD/mental health; weekend night shift; current LPN license.
3w
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Service Manager
Washington or Denver
$90k-$125k/yr OnsiteFull Time
5+ YOE5+ years in service, construction, trades or related industry; leadership, scheduling, parts management, customer escalation, and strong communication and organizational skills.
6d
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Security Officer 1 - Full-Time - Nights
Towson, Maryland, United States
$17-$25/hr OnsiteFull Time
Provide hospital security by protecting people and property, responding to emergencies, using de-escalation techniques, completing reports, and maintaining required certifications.
CCTV, visitor management system, access control system, electronic dispatch system, radio, telephone
1mo
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Data Center Site Lead (IAD)
Ashburn, Virginia, United States
$95k-$114k/yr OnsiteFull Time
Onsite data center operations leadership, customer escalation management, operational coordination, process improvement, incident response, and cross-functional collaboration.
11h
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Retail Sales Associate-YORK GALLERIA
York, Pennsylvania, United States
$13/hr OnsitePart Time
Retail sales experience, effective communication, adaptability, customer de-escalation skills, product knowledge, and availability for varied evening, weekend, and holiday shifts.
DailyPay, Guild, Employee Assistance Program (EAP)
6d
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Electronic Security Operations Superintendent - Special Projects
Sterling, Virginia, United States
FieldFull Time
Provide multi-site operational oversight, enable site leads, manage escalations, ensure safety and quality across concurrent security system projects.
2d
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Customer Success Manager IV
Dallas or Ashburn or Toronto
$130k-$196k/yr HybridFull Time
8+ YOE8+ years related experience, bachelor's preferred, customer onboarding and success management experience, strong communication, escalation and cross-functional leadership skills.
2d
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Senior IT System Administrator - JWICS Support Modernization (AL, Huntsville)
Huntsville or Aberdeen
OnsiteFull Time
Advanced JWICS systems administration, VTC/VoIP support, Tier 1 escalation troubleshooting, RMF/STIG implementation, vulnerability remediation, and technical documentation.
Joint Worldwide Intelligence Communications System (JWICS), VTC, VoIP, Security Technical Implementation Guides (STIGs), Risk Management Framework (RMF)
1mo
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Service Desk Technicians (Tier I)
Washington, District of Columbia, United States
OnsiteFull Time
2+ years IT help desk experience, proficiency with ServiceNow, strong customer service and communication, incident triage and escalation skills, and active Secret clearance.
ServiceNow
6d
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Paramedic $30/hour
Baltimore, Maryland, United States
$30/hr FieldContract
Licensed paramedic able to provide first-aid and basic life support including CPR, assess patients, escalate care, and coordinate with emergency services.
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