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110 escalations jobs at 60 companies in Galveston, TX

2mo
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Customer Experience & Escalation Specialist
Houston, Texas, United States
OnsiteFull Time
AlphaGraphics
AlphaGraphics: A franchise printing and marketing center.
1+ YOE1–2 years in customer service; de-escalation skills; strong communication; multi-tasking; experience with order management or CRM; PrintSmith a plus.
CRM systems, PrintSmith
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3mo
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FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
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2w
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Vice President Joint Venture Partnerships
Fort Lauderdale or Houston
OnsiteFull Time
Hotwire Communications
Hotwire Communications: Providing fiber-optic internet, television, and voice services.
10+ YOE10+ years in partnership or JV management with executive relationship building, governance, commercial acumen, escalation management, and cross-functional leadership.
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2mo
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Food Service Worker
Houston, Texas, United States
OnsitePart Time
SUN Behavioral Health
SUN Behavioral Health: Operates psychiatric hospitals providing mental health and addiction treatment.
3+ YOEThree years of experience in a food service line or restaurant setting; high school diploma or GED; CPR and de-escalation certification required.
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6d
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Int IT Cust Serv Rep-12M
Houston, Texas, United States
OnsiteFull Time
Houston Independent School District
Houston Independent School District: Largest public school system in Texas providing K-12 education.
Addresses IT service interruptions, restores or escalates service, and provides first- and second-tier support for systems, devices, applications, data, and educational technologies.
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2w
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PT Teller
Houston, Texas, United States
OnsitePart Time
Coastal Community Federal Credit Union
Coastal Community Federal Credit Union: Provides retail banking and financial services to its members.
0.5+ YOECustomer-facing teller with 6+ months customer service or cash-handling experience; follow policies, identify fraud, prioritize tasks, and escalate issues.
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4d
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Instructional Aide HS (ISS)
Hamshire, Texas, United States
OnsiteFull Time
Hamshire-Fannett Independent School District
Hamshire-Fannett Independent School District: Operates public schools and provides K-12 education services.
Requires student supervision, child development knowledge, computer proficiency, effective communication, flexibility, de-escalation, organization, and the ability to work independently and with teams.
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1w
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AUTO INSURANCE DISTRICT MANAGER BILINGUAL AMTEX INSURANCE
Houston, Texas, United States
$45k-$75k/yr FieldFull Time
Amtex Insurance
Amtex Insurance: Provides personal and commercial insurance products to Texas residents.
Manages multiple locations, hires and trains agents, sets goals and schedules, evaluates performance, handles escalated customer issues, and monitors service and attendance.
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1mo
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Campus Security Monitor #4238
Pearland, Texas, United States
$14-$17/hr OnsiteFull Time
Pearland Independent School District
Pearland Independent School District: Public school district providing K-12 education in Pearland, Texas.
High school diploma or equivalent; strong communication and de-escalation skills; general investigative knowledge; emotional maturity; security experience and working with youth preferred.
Two-way radio, alarm system, computer
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3d
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Intake Coordinator III
Houston, Texas, United States
OnsitePart Time
SUN Behavioral Health
SUN Behavioral Health: Operates psychiatric hospitals providing inpatient and outpatient mental health care.
1+ YOECurrent RN license, CPR and hospital-selected de-escalation certification, and 1–3 years of behavioral health experience. Assessment and evaluation experience is preferred.
HCS, PASP, EMTALA, HIPAA
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1mo
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Customer Experience Manager
Houston, Texas, United States
$90k-$100k/yr OnsiteFull Time
Allura
Allura: Manufactures and distributes fiber cement siding and building materials.
7+ YOE4+ Mgmt7+ years in customer service/operations with 4+ years leading teams; experience with escalations, SOPs, reporting and cross-functional coordination; bachelor’s degree preferred.
Microsoft Excel, Microsoft Office, ERP systems, SAP, Power BI, Smartsheet, CRM systems, customer portals
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3w
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Bellaire, Texas - District Manager
Bellaire, Texas, United States
OnsiteFull Time
Cellairis
Cellairis: Retailer of mobile device accessories and electronics repair services.
2+ YOE2+ MgmtMulti-unit retail management experience, ability to recruit/train managers, budgeting, scheduling, inventory purchasing, customer escalation resolution, and proficiency with MS Office.
Microsoft Office
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3w
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Health Unit Coordinator (Float)
Houston, Texas, United States
OnsiteFull Time
Star Medical Associates
Star Medical Associates: Provides primary care and internal medicine medical services.
Performs clerical duties, navigates EMR, assists HIM and patient care, requires BLS and de-escalation training, high school preferred, English proficiency.
Electronic Medical Record (EMR)
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3d
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Retail Sales Support-MEYERLAND
Houston, Texas, United States
$13/hr OnsitePart Time
Bath & Body Works
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Retail sales and customer experience results, effective communication, adaptability, customer de-escalation skills, product knowledge, and availability for varied evening, weekend, and holiday shifts.
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1mo
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Foundry Support Desk Engineer
Houston or New York City or San Francisco or Seattle
$80k-$100k/yr OnsiteFull Time
Nscale
Nscale: Vertically integrated AI infrastructure provider for high-performance computing.
2+ YOE2+ years with Foundry or similar platforms, hands-on Spark and data-pipeline troubleshooting, experience with support triage/escalation, strong written and verbal communication, and documentation skills.
Foundry, Spark, Palantir
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2w
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Janitorial Site Supervisor
Houston, Texas, United States
$10/hr OnsiteFull Time
Kellermeyer Bergensons Services
Kellermeyer Bergensons Services: Provides comprehensive commercial facility maintenance and cleaning services.
1+ YOE1+ year supervisory experience, OSHA and safety compliance, forklift knowledge, customer-service orientation, use of KBSPresence mobile app, timely escalation and reporting skills.
KBSPresence
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1mo
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Part-Time Guest Services Supervisor
Houston, Texas, United States
OnsitePart Time
Houston Astros
Houston Astros: Operates a Major League Baseball team and related facilities.
Supervise guest services staff, handle guest inquiries and incident escalation, enforce safety and service standards; flexible availability including nights, weekends, and holidays required.
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6d
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Technical Specialist
Houston or Boston
$46k-$70k/yr HybridFull Time
Conga
Conga: Sells software for managing revenue cycles and business contracts.
Experience in technical support or customer-facing technology roles, with troubleshooting, root-cause analysis, escalation, customer communication, product demonstrations, and consultative problem solving skills.
Salesforce
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1w
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Behavior Support Assistant - YES Prep White Oak Secondary (Immediate Opening)
Houston, Texas, United States
$14-$17/hr OnsiteFull Time
YES Prep Public Schools
YES Prep Public Schools: Operates tuition-free college-preparatory public charter schools in Houston.
0+ YOE0-2 years working with students; experience in educational settings; ability to de-escalate, provide interventions, maintain emotional control, work in teams, and receive feedback.
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1w
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Hall Monitor
Houston, Texas, United States
$14/hr OnsiteFull Time
Sheldon ISD
Sheldon ISD: Provides primary and secondary public education services.
High school diploma or GED required; school-age or school-environment experience preferred. Requires communication, observation, de-escalation, dependability, and ability to stand and walk frequently.
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