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202 escalations jobs at 89 companies in Pasadena, TX

2mo
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Customer Experience & Escalation Specialist
Houston, Texas, United States
OnsiteFull Time
AlphaGraphics
AlphaGraphics: A franchise printing and marketing center.
1+ YOE1–2 years in customer service; de-escalation skills; strong communication; multi-tasking; experience with order management or CRM; PrintSmith a plus.
CRM systems, PrintSmith
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2mo
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FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
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2mo
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Technology Support Technician I
The Woodlands, Texas, United States
OnsiteFull Time
Woodforest National Bank
Woodforest National Bank: Provides consumer and commercial banking services through branch locations.
1+ YOEProvide first-level support for software, hardware, and network issues; troubleshoot, log tickets, and escalate as needed.
Microsoft Office, Windows, Active Directory, VPN, Cisco systems, Financial services software, Remote management tools
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2mo
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RECEPTIONIST-PRN
Houston, Texas, United States
OnsiteTemporary, Part Time
Universal Health Services
Universal Health ServicesNYSE: UHS: Operates acute care hospitals and behavioral health facilities.
High School diploma or GED; CPR and de-escalation certifications; 2 years of college preferred; prior receptionist experience helpful.
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3d
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Vice President Joint Venture Partnerships
Fort Lauderdale or Houston
OnsiteFull Time
Hotwire Communications
Hotwire Communications: Providing fiber-optic internet, television, and voice services.
10+ YOE10+ years in partnership or JV management with executive relationship building, governance, commercial acumen, escalation management, and cross-functional leadership.
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2mo
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Food Service Worker
Houston, Texas, United States
OnsitePart Time
SUN Behavioral Health
SUN Behavioral Health: Operates psychiatric hospitals providing mental health and addiction treatment.
3+ YOEThree years of experience in a food service line or restaurant setting; high school diploma or GED; CPR and de-escalation certification required.
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2d
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Security Flex Officer - Central Houston 77002 (Flex Officer)
Houston, Texas, United States
$16-$17/hr OnsiteFull Time
United Protective Services
United Protective Services: Provides professional security guard and protective patrol services.
Open availability for varied shifts including evenings and weekends; strong communication, de-escalation, punctuality, professional appearance; security background preferred.
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4d
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Teller at River Oaks, 30 hours
Houston, Texas, United States
OnsiteFull Time
Wells Fargo
Wells FargoNYSE: WFC: Global provider of banking, investment, and mortgage financial services.
6+ months customer interaction experience, cash-handling accuracy, strong communication, attention to detail, ability to follow policies and escalate risks.
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2d
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Int IT Cust Serv Rep-12M
Houston, Texas, United States
OnsiteFull Time
Houston Independent School District
Houston Independent School District: Largest public school system in Texas providing K-12 education.
Providing first- and second-tier IT support for campuses and service desk, troubleshooting devices and applications, escalating unresolved issues, and following defined procedures.
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2d
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PT Teller
Houston, Texas, United States
OnsitePart Time
Coastal Community Federal Credit Union
Coastal Community Federal Credit Union: Provides retail banking and financial services to its members.
0.5+ YOECustomer-facing teller with 6+ months customer service or cash-handling experience; follow policies, identify fraud, prioritize tasks, and escalate issues.
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1w
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Behavior Support Assistant - YES Prep Northside Secondary (Immediate Opening)
Houston, Texas, United States
$14-$17/hr OnsiteFull Time
YES Prep Public Schools
YES Prep Public Schools: Operates tuition-free college-preparatory public charter schools in Houston.
0+ YOE0–2 years working with students, ability to execute behavior interventions, de-escalation, data entry, teamwork, and commitment to mission-driven work.
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2d
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Patient Care Tech CCTB
Tomball, Texas, United States
OnsiteFull Time
Star Medical Associates
Star Medical Associates: Provides primary care and internal medicine medical services.
BLS required at hire, de-escalation training within 30 days, ability to maintain patient confidentiality, and strong English verbal and written communication.
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5d
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Strategic Account Manager 3
Houston, Texas, United States
HybridFull Time
Behavox
Behavox: AI-powered surveillance and compliance software for financial institutions
Deep experience with enterprise compliance technology, SaaS commercial lifecycle, renewals, churn forecasting, escalation management, executive relationship building, and strategic account growth.
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3w
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Campus Security Monitor #4238
Pearland, Texas, United States
$14-$17/hr OnsiteFull Time
Pearland Independent School District
Pearland Independent School District: Public school district providing K-12 education in Pearland, Texas.
High school diploma or equivalent; strong communication and de-escalation skills; general investigative knowledge; emotional maturity; security experience and working with youth preferred.
Two-way radio, alarm system, computer
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1d
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Retail Support Specialist
Stafford, Texas, United States
$26/hr OnsiteFull Time
DSI Systems
DSI Systems: Provider of retail sales enablement and business support services.
Strong customer service and communication, ability to handle escalations, multitasking across systems, detail-oriented problem solving, flexible hours including evenings/weekends.
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1w
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Bellaire, Texas - District Manager
Bellaire, Texas, United States
OnsiteFull Time
Cellairis
Cellairis: Retailer of mobile device accessories and electronics repair services.
2+ YOE2+ MgmtMulti-unit retail management experience, ability to recruit/train managers, budgeting, scheduling, inventory purchasing, customer escalation resolution, and proficiency with MS Office.
Microsoft Office
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3w
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Service Desk Specialist I
Houston, Texas, United States
HybridFull Time
PROS
PROS: Provides AI-powered pricing and revenue optimization software for airlines.
Provide hands-on desktop technical support for Windows and Mac systems, troubleshoot hardware/software, escalate incidents, configure devices, and deliver customer-focused IT service.
Microsoft Windows 11, Apple Mac OS X, Microsoft Office, Intune, JAMF
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2w
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Customer Experience Manager
Houston, Texas, United States
$90k-$100k/yr OnsiteFull Time
Allura
Allura: Manufactures and distributes fiber cement siding and building materials.
7+ YOE4+ Mgmt7+ years in customer service/operations with 4+ years leading teams; experience with escalations, SOPs, reporting and cross-functional coordination; bachelor’s degree preferred.
Microsoft Excel, Microsoft Office, ERP systems, SAP, Power BI, Smartsheet, CRM systems, customer portals
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1w
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Customer Communications Specialist
Shenandoah, Texas, United States
OnsiteFull Time
AllianceHCM
AllianceHCM: Provides cloud-based payroll and human capital management software solutions.
2+ YOE2+ years customer-facing or administrative experience, strong written/verbal communication, CRM experience (Salesforce preferred), attention to detail, multitasking and escalation judgment.
Salesforce, CRM
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1w
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AUTO INSURANCE DISTRICT MANAGER BILINGUAL AMTEX INSURANCE
Houston, Texas, United States
$50k-$75k/yr FieldFull Time
Amtex Insurance
Amtex Insurance: Provides personal and commercial insurance products to Texas residents.
Manage multiple agency locations, recruit and hire agents, set goals and schedules, train and evaluate staff, handle escalated customer issues, and monitor agent performance.
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