78 escalations manager jobs at 52 companies in Bridgeport, CT

1mo
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Technical Account Manager
Hauppauge, New York, United States
OnsiteFull Time
Ivionics
Ivionics: Providing managed IT and technology consulting for law firms.
5+ YOE5+ years in MSP/IT services with client-facing account management or vCIO experience; proven team leadership; experience with managed services, SLAs, escalations; strong communication and organizational skills; experience with legal/professional services preferred.
iManage, NetDocuments
1mo
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Office Manager
Suffolk County, New York, United States
OnsiteFull Time
Advanced Dermatology P.C.
Advanced Dermatology P.C.: Offers medical, cosmetic, and surgical skin care services.
2+ YOE2+ years medical office management experience; recruiting, hiring, training, payroll/attendance oversight, scheduling, inventory monitoring, patient complaint escalation; Microsoft Office and practice systems experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, EMA, Laboratory Information Systems, Time Management System
3w
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Customer Service Manager
Hauppauge, New York, United States
HybridFull Time
WS Audiology
WS Audiology: Develops and manufactures hearing aids and audiology solutions.
Proven customer service leadership with coaching, KPI and SLA management, escalation resolution, CRM proficiency, and cross-functional collaboration.
Salesforce, ERP, CRM
1mo
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Behavior Manager
East Hartford, Connecticut, United States
OnsiteFull Time
East Hartford Public Schools
East Hartford Public Schools: Operates public K-12 schools and educational programs in Connecticut.
Provide classroom behavior management, de-escalation, supervision, implement treatment plans, complete behavior tracking, and collaborate with staff; some college coursework and experience with disruptive behavior preferred.
1mo
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Client Success Manager
Hackensack, New Jersey, United States
$100k-$125k/yr OnsiteFull Time
M&D Capital
M&D Capital: Provides comprehensive medical billing and revenue cycle management services.
5+ YOE5+ years in healthcare account management or RCM, strong healthcare operations knowledge, client relationship and escalation management, reporting literacy, and excellent communication and organizational skills.
PowerBI, Microsoft Office, EMR
6d
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Manager, Regional Technology
New York, New York, United States
$81k-$135k/yr FieldFull Time
Macy's
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
3+ YOEBachelor's degree in IT, business, or related field; 3–5 years in technology operations, IT project management, or retail systems support; project management, QA, escalation, retail systems, and communication skills required.
POS, Mobile Device Management (MDM)
2w
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Case Manager - FT (59666)
Bridgeport, Connecticut, United States
OnsiteFull Time
Recovery Network of Programs
Recovery Network of Programs: Provides substance use and mental health recovery services.
1+ YOEProvide case management for adults in a residential recovery house: assessments, referrals, discharge planning, group facilitation, medication monitoring, documentation, and crisis de-escalation.
Accumedic
2w
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Residential Case Manager
Bronx, New York, United States
$30/hr OnsiteFull Time
Postgraduate Center for Mental Health
Postgraduate Center for Mental Health: Provides mental healthcare services and supportive housing for New Yorkers.
2+ YOEBachelor's degree in a human service discipline and two years of counseling experience in residential, mental health, or related settings. Requires communication, crisis response, de-escalation, organization, and time management skills.
Microsoft Office, Foothold AWARDS, TMS Maven
2w
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Case Manager (ROP)
Bronx, New York, United States
$22/hr OnsiteFull Time
Covenant House New York
Covenant House New York: Provides shelter and supportive services for homeless and runaway youth.
1+ YOEBachelor's degree preferred; alternatively, high school diploma or GED with relevant residential experience. Requires youth services experience, case management skills, crisis de-escalation, documentation, collaboration, and flexible availability.
2mo
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Plan Management Manager
Hartford or Connecticut
$97k-$122k/yr HybridFull Time
Voya Financial
Voya FinancialNYSE: VOYA: Provides retirement, investment, and insurance products and services.
6+ YOE2+ MgmtBachelor's degree in business or equivalent; 6+ years in plan management/retirement services with 2+ years supervisory experience; strong leadership, KPI monitoring, escalation handling, and operations/process improvement skills.
1w
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Court Support Services Case Manager
Waterbury, Connecticut, United States
$26/hr FieldFull Time
Chrysalis Center
Chrysalis Center: Provides community-based mental health, addiction, and support services.
1+ YOEBachelor's degree plus 1–2 years in court support, probation, mental health, or substance abuse; case management experience, driver's license, vehicle, insurance, computer proficiency, and crisis de-escalation skills required.
Microsoft Office, Electronic Health Record (EHR)
1w
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Housing Case Manager
Monticello or Orange County or Sullivan County or Ulster County
$25/hr FieldFull Time
Catholic Charities of the Archdiocese of New York
Catholic Charities of the Archdiocese of New York: Providing comprehensive social services and support to New Yorkers.
1+ YOEHigh school diploma or GED and at least one year working with clients with mental health disorders or chemical dependency recovery. Requires clean NYS driver's license, reliable transportation, communication, computer, and de-escalation skills.
3w
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Lead Director, Stop Loss Relationship Management
Hartford or Ohio or Georgia or Vermont or West Virginia or Maryland or Massachusetts or South Carolina or Michigan or Maine or New York or Virginia or District of Columbia or North Carolina or Florida or Indiana or Pennsylvania or New Jersey or New Hampshire or Rhode Island or Delaware or Kentucky or Tennessee
$100k-$232k/yr HybridFull Time
CVS Health
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
10+ YOE10+ years leading complex operations, program or relationship management; experience driving governance, escalations, financial risk mitigation, carrier/vendor management, and executive reporting.
2w
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Case Managers
The Bronx, New York, United States
OnsiteFull Time
The Jewish Board
The Jewish Board: Mental health and social service agency serving New York City.
Manage complex caseloads, complete service plans and documentation, support resident independence, coordinate community services, and de-escalate crises. Bachelor\u0002s degree required.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Residential Coordinator Supervisor
Washington, Connecticut, United States
$23-$26/hr OnsiteFull Time
Devereux Advanced Behavioral Health
Devereux Advanced Behavioral Health: Provides behavioral health and education for people with disabilities.
Must be 21+, valid driver’s license, experience in human services with children/adolescents, supervisory skills, ability to de-escalate, document incidents, and manage campus safety; bachelor’s preferred.
1w
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Product Owner - AVP
Purchase or Harrison
$85k-$140k/yr OnsiteFull Time
Morgan Stanley
Morgan StanleyNYSE: MS: Global financial services firm providing investment and wealth management.
5+ YOEBachelor's degree and 5+ years of relevant finance industry experience; strong Microsoft Office and Excel skills, communication, organization, problem-solving, and risk escalation abilities.
Microsoft Office, Microsoft Excel
2w
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Security Operations Manager
The Bronx or Manhattan
$35/hr FieldPart Time
Iron Rock Security
Iron Rock Security: Provides professional armed and unarmed security guard services.
Active or prior law enforcement experience, unrestricted concealed carry permit, and NYS armed guard license required or obtainable immediately. Strong judgment, communication, de-escalation, reliability, and flexible availability required.
Defense Travel System (DTS)
1mo
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IT Project Associate
White Plains, New York, United States
$65k-$85k/yr OnsiteFull Time
Veterinary Emergency Group
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
Operational ownership of IT intake and roadmap processes, strong communication and follow-through, familiarity with project/intake systems (Monday.com or ServiceNow), ability to identify risks and escalate with recommendations.
Monday.com, ServiceNow
1w
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Case Management Supervisor_ 5156
Bronx, New York, United States
$73k-$77k/yr HybridFull Time
BronxWorks
BronxWorks: Provides comprehensive social services and support to Bronx residents.
3+ YOEMaster’s degree required; 3–5 years of case management experience preferred and supervisory social service experience preferred. Requires communication, assessment, organization, conflict de-escalation, and computer skills.
personal computers, electronic mail, voicemail, facsimile, copier equipment
1w
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Asset Protection Specialist
Bronx, New York, United States
$17-$29/hr OnsiteFull Time
Gap Inc.
Gap Inc.NYSE: GAP: Global specialty retailer of apparel and accessories.
Experience in theft apprehension and surveillance, knowledge of safety, legal protocols, business continuity, and risk management; body-camera operation and de-escalation skills required.
body-worn cameras