65 escalations manager jobs at 36 companies in New Haven, CT
1mo
Save
Mark Applied
Hide
Technical Account Manager
Hauppauge, New York, United States
OnsiteFull Time
5+ YOE5+ years in MSP/IT services with client-facing account management or vCIO experience; proven team leadership; experience with managed services, SLAs, escalations; strong communication and organizational skills; experience with legal/professional services preferred.
iManage, NetDocuments
2d
Save
Mark Applied
Hide
Manager
Windsor or Union or New York City
$78k-$165k/yr HybridFull Time
5+ YOE2+ MgmtBachelor’s degree in a business-related field, 5+ years in investor services or fund administration, and 2+ years managing people. Requires client escalation, process improvement, compliance, and fund operations experience.
1mo
Save
Mark Applied
Hide
Office Manager
Suffolk County, New York, United States
OnsiteFull Time
2+ YOE2+ years medical office management experience; recruiting, hiring, training, payroll/attendance oversight, scheduling, inventory monitoring, patient complaint escalation; Microsoft Office and practice systems experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, EMA, Laboratory Information Systems, Time Management System
4w
Save
Mark Applied
Hide
Customer Service Manager
Hauppauge, New York, United States
HybridFull Time
Proven customer service leadership with coaching, KPI and SLA management, escalation resolution, CRM proficiency, and cross-functional collaboration.
Salesforce, ERP, CRM
1mo
Save
Mark Applied
Hide
Behavior Manager
East Hartford, Connecticut, United States
OnsiteFull Time
Provide classroom behavior management, de-escalation, supervision, implement treatment plans, complete behavior tracking, and collaborate with staff; some college coursework and experience with disruptive behavior preferred.
3w
Save
Mark Applied
Hide
Case Manager - FT (59666)
Bridgeport, Connecticut, United States
OnsiteFull Time
1+ YOEProvide case management for adults in a residential recovery house: assessments, referrals, discharge planning, group facilitation, medication monitoring, documentation, and crisis de-escalation.
Accumedic
20h
Save
Mark Applied
Hide
Assistant General Manager - Scarsdale
Scarsdale or Eastchester or Brooklyn or New York
$55k-$65k/yr OnsiteFull Time
1+ YOE1+ MgmtProven consultative sales experience, 1+ year of management or team leadership experience, and strong communication, de-escalation, coaching, multitasking, and computer skills.
2mo
Save
Mark Applied
Hide
Plan Management Manager
Hartford or Connecticut
$97k-$122k/yr HybridFull Time
6+ YOE2+ MgmtBachelor's degree in business or equivalent; 6+ years in plan management/retirement services with 2+ years supervisory experience; strong leadership, KPI monitoring, escalation handling, and operations/process improvement skills.
1w
Save
Mark Applied
Hide
Court Support Services Case Manager
Waterbury, Connecticut, United States
$26/hr FieldFull Time
1+ YOEBachelor's degree plus 1–2 years in court support, probation, mental health, or substance abuse; case management experience, driver's license, vehicle, insurance, computer proficiency, and crisis de-escalation skills required.
Microsoft Office, Electronic Health Record (EHR)
4w
Save
Mark Applied
Hide
Lead Director, Stop Loss Relationship Management
Hartford or Ohio or Georgia or Vermont or West Virginia or Maryland or Massachusetts or South Carolina or Michigan or Maine or New York or Virginia or District of Columbia or North Carolina or Florida or Indiana or Pennsylvania or New Jersey or New Hampshire or Rhode Island or Delaware or Kentucky or Tennessee
$100k-$232k/yr HybridFull Time
10+ YOE10+ years leading complex operations, program or relationship management; experience driving governance, escalations, financial risk mitigation, carrier/vendor management, and executive reporting.
3w
Save
Mark Applied
Hide
Customer Service Manager- Onsite in East Granby, CT
East Granby, Connecticut, United States
OnsiteFull Time
5+ YOE5+ years customer-facing experience in manufacturing or aerospace, bachelor preferred or equivalent experience, strong customer relationship and escalation skills, export compliance experience (DECA) and ERP/CRM familiarity, ability to interpret delivery and quality metrics.
SAP, SFDC, Salesforce, EDI
1mo
Save
Mark Applied
Hide
Residential Coordinator Supervisor
Washington, Connecticut, United States
$23-$26/hr OnsiteFull Time
Must be 21+, valid driver’s license, experience in human services with children/adolescents, supervisory skills, ability to de-escalate, document incidents, and manage campus safety; bachelor’s preferred.
2w
Save
Mark Applied
Hide
Product Owner - AVP
Purchase or Harrison
$85k-$140k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years of relevant finance industry experience; strong Microsoft Office and Excel skills, communication, organization, problem-solving, and risk escalation abilities.
Microsoft Office, Microsoft Excel
2mo
Save
Mark Applied
Hide
IT Project Associate
White Plains, New York, United States
$65k-$85k/yr OnsiteFull Time
Operational ownership of IT intake and roadmap processes, strong communication and follow-through, familiarity with project/intake systems (Monday.com or ServiceNow), ability to identify risks and escalate with recommendations.
Monday.com, ServiceNow
3w
Save
Mark Applied
Hide
Customer Service Lead starting at $19 hourly
Waterford, Connecticut, United States
$19/hr OnsiteFull Time
Provide friendly customer service, manage deliveries and payments, resolve escalated issues, support a small team, and work retail schedules including nights, weekends, and holidays.
CRM (Customer Relationship Management), Ticketing system
1mo
Save
Mark Applied
Hide
Customer Operations Team Lead
Stamford, Connecticut, United States
$75k-$110k/yr OnsiteFull Time
Experience leading customer operations teams, coaching and developing staff, managing escalated issues, strong communication and organizational skills; high school diploma required, college preferred.
2w
Save
Mark Applied
Hide
Registered Behavior Technician
Torrington, Connecticut, United States
$21-$25/hr OnsiteFull Time, Temporary
Behavior management knowledge, PMT training, crisis prevention and de-escalation skills; advanced degree preferred or ParaPathways exam. RBT credential required within 100 days.
2mo
Save
Mark Applied
Hide
Full-Time Residential Support Staff - Stamford, CT
Stamford, Connecticut, United States
OnsiteFull Time
Previous experience in behavioral health residential settings, HS diploma or GED, crisis management training/experience, ability to document protocols, perform de-escalation and support recoverees.
1w
Save
Mark Applied
Hide
Special Education Paraeducator
Norwich, Connecticut, United States
$24/hr OnsiteFull Time
Requires an associate degree, 60 college credits, or passing the Parapro Exam. Experience with children preferred; requires communication, behavior management, de-escalation, and student support skills.
1mo
Save
Mark Applied
Hide
Guest Relations Specialist
Wilton, Connecticut, United States
OnsiteFull Time
3+ YOE3+ years customer-facing experience, strong written and verbal communication, ability to manage escalations, calm under pressure, customer-first mindset, available for after-hours support.
Explore Jobs
Expand Your Job Search
Top Cities Near New Haven for Escalations Manager
- Escalations Manager jobs in Bridgeport, CT
- Escalations Manager jobs in Stamford, CT
- Escalations Manager jobs in Hartford, CT
- Escalations Manager jobs in Waterbury, CT
- Escalations Manager jobs in Norwalk, CT
- Escalations Manager jobs in Danbury, CT
- Escalations Manager jobs in New Britain, CT
- Escalations Manager jobs in West Hartford, CT
- Escalations Manager jobs in Bristol, CT
- Escalations Manager jobs in Meriden, CT
- Escalations Manager jobs in Hamden, CT
- Escalations Manager jobs in Fairfield, CT
- Escalations Manager jobs in White Plains, NY
- Escalations Manager jobs in West Haven, CT
- Escalations Manager jobs in Milford, CT
- Escalations Manager jobs in Stratford, CT
- Escalations Manager jobs in East Hartford, CT
- Escalations Manager jobs in Middletown, CT
- Escalations Manager jobs in Enfield, CT
- Escalations Manager jobs in Shelton, CT