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52 escalations manager jobs at 28 companies in Hartford, CT

3w
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Program Manager
Hartford, Connecticut, United States
$65k-$67k/yr OnsiteFull Time
Chrysalis Center
Chrysalis Center: Provides community-based mental health, addiction, and support services.
3+ YOEBachelor's degree required (Master's preferred),3+ years administrative/supervisory experience in behavioral health,proficient with Microsoft Office and EHR,valid driver's license and vehicle,ability to de-escalate crises and supervise staff.
Microsoft Office, Electronic Health Record
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3mo
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Manager, Behavioral Health Technicians
Holyoke, Massachusetts, United States
OnsiteFull Time
Spring View Hospital
Spring View Hospital: Community hospital providing acute care and specialty medical services.
3+ YOE1+ MgmtBachelor's degree; three years behavioral health experience; one year leadership/management preferred; CPR and de-escalation certifications required within 30 days of employment.
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4w
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Springfield, Massachusetts - District Manager
Springfield, Massachusetts, United States
OnsiteFull Time
Cellairis
Cellairis: Retailer of mobile device accessories and electronics repair services.
2+ YOE2+ MgmtMulti-unit retail management experience, ability to hire/coach managers, scheduling, inventory, budgeting, customer escalation resolution, valid driver's license, pass background/drug checks.
Microsoft Office
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2w
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Case Manager - FT (59666)
Bridgeport, Connecticut, United States
OnsiteFull Time
Recovery Network of Programs
Recovery Network of Programs: Provides substance use and mental health recovery services.
1+ YOEProvide case management for adults in a residential recovery house: assessments, referrals, discharge planning, group facilitation, medication monitoring, documentation, and crisis de-escalation.
Accumedic
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2w
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Behavior Manager (2 Positions)
East Hartford, Connecticut, United States
$23/hr OnsiteFull Time
East Hartford Public Schools
East Hartford Public Schools: Operates public K-12 schools and educational programs in Connecticut.
Provide classroom behavior management, de-escalation, implement treatment plans, supervise students (including on buses), document incidents; some college and experience with disruptive behavior desirable.
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2mo
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Plan Management Manager
Hartford or Connecticut
$97k-$122k/yr HybridFull Time
Voya Financial
Voya FinancialNYSE: VOYA: Provides retirement, investment, and insurance products and services.
6+ YOE2+ MgmtBachelor's degree in business or equivalent; 6+ years in plan management/retirement services with 2+ years supervisory experience; strong leadership, KPI monitoring, escalation handling, and operations/process improvement skills.
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1mo
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National Account Onsite Service Account Manager
Groton, Connecticut, United States
$73k-$130k/yr OnsiteFull Time
UnitedHealth Group
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
5+ YOE5+ years in healthcare/insurance/service delivery, 3+ years client-facing experience, high school or equivalent, ability to travel up to 75%, escalation management and cross-functional collaboration skills.
Salesforce, ServiceNow, ACET
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Lead Director, Stop Loss Relationship Management
Hartford or Ohio or Georgia or Vermont or West Virginia or Maryland or Massachusetts or South Carolina or Michigan or Maine or New York or Virginia or District of Columbia or North Carolina or Florida or Indiana or Pennsylvania or New Jersey or New Hampshire or Rhode Island or Delaware or Kentucky or Tennessee
$100k-$232k/yr HybridFull Time
CVS Health
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
10+ YOE10+ years leading complex operations, program or relationship management; experience driving governance, escalations, financial risk mitigation, carrier/vendor management, and executive reporting.
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2w
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Customer Service Manager- Onsite in East Granby, CT
East Granby, Connecticut, United States
OnsiteFull Time
Barnes Group
Barnes Group: Manufactures precision aerospace components and industrial technology solutions.
5+ YOE5+ years customer-facing experience in manufacturing or aerospace, bachelor preferred or equivalent experience, strong customer relationship and escalation skills, export compliance experience (DECA) and ERP/CRM familiarity, ability to interpret delivery and quality metrics.
SAP, SFDC, Salesforce, EDI
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1mo
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Residential Coordinator Supervisor
Washington, Connecticut, United States
$23-$26/hr OnsiteFull Time
Devereux Advanced Behavioral Health
Devereux Advanced Behavioral Health: Provides behavioral health and education for people with disabilities.
Must be 21+, valid driver’s license, experience in human services with children/adolescents, supervisory skills, ability to de-escalate, document incidents, and manage campus safety; bachelor’s preferred.
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1mo
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Educational Assistant - West Street School
Southbridge, Massachusetts, United States
OnsiteFull Time
Southbridge Public Schools
Southbridge Public Schools: Provides public primary and secondary education in Southbridge, Massachusetts.
Associate degree required; support teachers in classroom instruction, behavior management, student monitoring, documentation, and use of district training in physical management and de-escalation.
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2w
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Customer Service Lead starting at $19 hourly
Waterford, Connecticut, United States
$19/hr OnsiteFull Time
Raymour & Flanigan
Raymour & Flanigan: Retails home furniture, mattresses, and decorative home accessories.
Provide friendly customer service, manage deliveries and payments, resolve escalated issues, support a small team, and work retail schedules including nights, weekends, and holidays.
CRM (Customer Relationship Management), Ticketing system
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1mo
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Registered Nurse (RN), Adolescent Inpatient Behavioral Health, 24 Hours, Night shift
Holyoke, Massachusetts, United States
$43-$60/hr OnsiteFull Time
MiraVista Behavioral Health Center
MiraVista Behavioral Health Center: Provides inpatient psychiatric and substance use recovery services.
Active MA RN license, CPR required, BSN preferred, experience in psychiatric/inpatient or substance-use disorders preferred, crisis management and de-escalation skills.
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1w
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Registered Behavior Technician
Torrington, Connecticut, United States
$21-$25/hr OnsiteFull Time, Temporary
Torrington Public Schools
Torrington Public Schools: Provides public K-12 education and student services in Torrington.
Behavior management knowledge, PMT training, crisis prevention and de-escalation skills; advanced degree preferred or ParaPathways exam. RBT credential required within 100 days.
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1d
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Special Education Paraeducator
Norwich, Connecticut, United States
$24/hr OnsiteFull Time
Norwich Public Schools
Norwich Public Schools: Provides public K-12 and adult education services.
Requires an associate degree, 60 college credits, or passing the Parapro Exam. Experience with children preferred; requires communication, behavior management, de-escalation, and student support skills.
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1w
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Assistant Director for Individual Shelter Programs & Outreach
Springfield or Holyoke
$78k-$80k/yr FieldFull Time
Center for Human Development
Center for Human Development: Provides community-based human services and behavioral health care.
3+ MgmtBachelor's degree preferred and/or 3+ years of supervisory experience in shelter, housing, or human services operations; residential-setting experience, driver's license, vehicle, crisis management, and de-escalation skills required.
Human Resources (HR)
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2w
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Behavior Technician - JOB ID# 14235
Windsor, Connecticut, United States
OnsiteFull Time
Capitol Region Education Council
Capitol Region Education Council: Operates public magnet schools and regional educational programs.
High school diploma/GED required; implement BIPs, observe and document behavior, use de-escalation, support academics, complete crisis management training; motor vehicle license or transport ability preferred.
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3w
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Behavior Aide
Hartford, Connecticut, United States
$19-$21/hr OnsiteFull Time
FullBloom
FullBloom: Provider of education and behavioral health services for children.
Bachelor's degree required; preferred experience implementing behavioral interventions for students with intensive behavioral needs; ability to implement behavior plans, de-escalation, crisis management, data collection, and provide personal care.
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1mo
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Analyst, Fraud Risk Management
Southington, Connecticut, United States
$60k-$70k/yr OnsiteFull Time
Webster Financial
Webster FinancialNYSE: WBS: Provides regional commercial and consumer banking and financial services.
3+ YOEAnalyze transactions and accounts to identify anomalous activity, document findings, escalate risks, interact with clients and colleagues, and recommend fraud prevention updates.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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3w
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ABA TRAINER
North Haven, Connecticut, United States
$24/hr OnsiteFull Time
Area Cooperative Educational Services
Area Cooperative Educational Services: Provides educational programs and regional services to Connecticut schools.
High school diploma required; work with students aged 3–22 using ABA methods; training toward RBT and de-escalation/physical management provided; able to work in fast-paced school setting.
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