28 escalations manager jobs at 24 companies in Evans, CO
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Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery - Fiber Deployment
Denver or Austin or North America or South America
$127k-$172k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
3+ YOERequires 3+ years managing technical infrastructure and third-party construction or infrastructure vendors, auditing construction and fiber deliverables, coordinating regulated site access, and managing deployment risks and escalations.
Career TEAM: Private U.S. workforce development organization serving job seekers and government and education institutions with career services and software.
5+ YOE2+ MgmtRequires 5+ years in data migration, integration, ETL, implementation, or technical delivery; 2+ years leading technical teams or projects; client implementation, data quality, and escalation experience.
Sylvester's Maintenance & Mechanical: Commercial dock and door service contractor serving commercial customers.
5+ YOE5+ years in service, construction, trades or related industry; leadership, scheduling, parts management, customer escalation, and strong communication and organizational skills.
Lifepoint Behavioral Health: Private Lifepoint Health behavioral healthcare division providing inpatient and outpatient treatment for children, adults, and seniors.
Master's degree required, current clinical/social work license, CPR and de-escalation certification within 30 days, clinical oversight and program management experience.
Tilt: Private SaaS providing AI-powered leave management software and human support to employers.
Experience leading customer-facing operational or support teams, with strong coaching, communication, conflict resolution, organization, escalation management, and cross-functional collaboration skills.
Acadia HealthcareNASDAQ: ACHC: Provider of behavioral healthcare and addiction treatment services.
4+ YOE1+ MgmtAccredited nursing school graduate with 4+ years of nursing experience, 1+ year of leadership or management experience, current Colorado or compact RN license, CPR, and de-escalation and restraint certification.
World Market: Specialty retailer of international furniture, home decor, and food.
2+ YOELead store teams, drive sales and operational priorities; 2+ years of retail leadership preferred; ability to work flexible schedule, stand for extended periods, lift up to 40 lbs., and de-escalate customer situations.
ChaseNYSE: JPM: U.S. consumer and commercial bank serving individuals, families and businesses with banking, lending, cards and investment services.
1+ YOE1+ year business banking or lending experience; knowledge of business credit, products, and risk; strong communication; MS Office proficiency; ability to manage priorities and escalate appropriately.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
BiodesixNASDAQ: BDSX: Public diagnostic providing blood-based lung disease tests and development services to clinicians and life-sciences partners.
6+ YOE5+ Mgmt6+ years enterprise IT operations experience, 5+ years leading technical teams; hands-on with endpoints, Microsoft 365, incident/escalation management, IT service delivery, and compliance in regulated environments.
Rightway: Private healthcare technology providing care navigation and pharmacy benefits management to employers and members.
Technical support, client onboarding, or healthcare/technology operations experience preferred. Requires organized problem-solving, accurate configuration, documentation, clear communication, and ability to work independently and escalate issues appropriately.
Single Sign-On (SSO), Client Implementation Hub (CIH), H1, ClearCost, Iterable
Boise or Phoenix or Annapolis or Raleigh or Columbia or Nashville or Austin or Boulder or Tallahassee or Columbus or Lansing or Pennsylvania or Illinois
RemoteFull Time
Blue Cloud: Largest operator of pediatric dental ambulatory surgery centers.
Supervise payment posting team, ensure timely posting and reconciliation of insurance and patient payments within 48 hours, research posting discrepancies, and escalate trends to management.
Argus Event Staffing: Private event staffing and security serving sports, arts, entertainment venues, and properties in Colorado and Georgia.
Supervise guest and employee security screening, coordinate staff briefings and training, communicate with venue management, document incidents, and demonstrate strong communication, de-escalation, and customer-service skills.
CRST The Transportation Solution, Inc.: Provides comprehensive transportation and logistics solutions across North America.
High school diploma or GED, logistics customer service experience, strong verbal and written communication, data entry, and customer management systems proficiency; escalation handling preferred.
Morpheus Enterprise and Morpheus VM Essentials Support Engineer
Fort Collins or Alpharetta or Spring
$111k-$211k/yrOnsiteFull Time
Hewlett Packard EnterpriseNYSE: HPE: Global edge-to-cloud advancing how people live and work.
7+ YOEBachelor's or master's degree in software engineering, computer science, or equivalent; 7+ years of technical experience in virtualization, cloud management, or enterprise support; expertise in complex troubleshooting and escalations.
VM Essentials, Morpheus Enterprise, hypervisor, cloud orchestration, Microsoft Excel
Catholic Charities of the Archdiocese of Denver: Catholic nonprofit social-service organization serving Colorado neighbors with shelter, housing, education, counseling, immigration, and emergency assistance.
0.5+ YOEProvide guest intake and bed management, enforce shelter guidelines, de-escalate crises, document resident information; high school/GED and 6+ months related experience required.
Lighthouse: Private hospitality technology platform providing hotels with market insights, business intelligence, and pricing tools.
4+ YOERequires 4+ years in finance operations with escalation management, strong autonomy, organization, communication, decision-making, and process improvement skills. Salesforce, NetSuite, Upflow, Gainsight, and Google Suite experience required.
Salesforce, NetSuite, Upflow, Gainsight, Google Suite
Raleigh or Lexington or Greensburg or Indianapolis or Atlanta or Richmond or Tysons Corner or Fort Lauderdale or Aiken or Elgin or Denver or Orlando or Charlotte or Greenville or Coral Gables or Jeffersonville or Alpharetta or Tampa or Nashville or Cincinnati or Louisville or Augusta or Chicago
$18-$28/hrHybridFull Time
Cherry Bekaert: National assurance, tax, and advisory professional services firm.
1+ YOEHigh school diploma, 1+ year collections/accounts receivable experience in professional services, ability to manage AR portfolio, document client interactions, send statements, research payments, and escalate issues.
Merchant Retention Specialist - Boulder, CO or El Paso, TX
Boulder or El Paso
$65k-$75k/yrOnsiteFull Time
SumUp: Global fintech providing payment processing and business tools.
1+ YOE1–3 years in customer retention/account management or sales; experience with CRM tools (especially Salesforce) and POS/payment systems; strong objection handling, de-escalation, and high-volume outbound calling to meet KPIs.