23 escalations manager jobs at 22 companies in Fraser, CO
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Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery - Fiber Deployment
Denver or Austin or North America or South America
$127k-$172k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOERequires 3+ years managing technical infrastructure and third-party construction or infrastructure vendors, auditing construction and fiber deliverables, coordinating regulated site access, and managing deployment risks and escalations.
Sylvester's Dock & Door: Provides installation and maintenance for commercial doors and docks.
5+ YOE5+ years in service, construction, trades or related industry; leadership, scheduling, parts management, customer escalation, and strong communication and organizational skills.
Las Vegas or Atlanta or Tampa or Indianapolis or Mason or Roanoke or Denver or Colorado Springs or Norfolk
$94k-$162k/yrHybridFull Time
Elevance HealthNYSE: ELV: Provides health insurance plans and integrated healthcare services.
5+ YOEActive unrestricted RN license, minimum 5 years acute care clinical experience, management and escalation resolution experience, knowledge of medical policy and utilization management.
Spring View Hospital: Community hospital providing acute care and specialty medical services.
Master's degree required, current clinical/social work license, CPR and de-escalation certification within 30 days, clinical oversight and program management experience.
Mesa LabsNASDAQ: MLAB: Manufactures life science tools and critical quality control solutions.
5+ YOE2+ MgmtBachelor's degree required; 5+ years in customer support with 2+ years management experience. Expertise in complaint and escalation management, cross-functional collaboration, and data-driven continuous improvement.
Tilt: AI-powered platform automating leave management and compliance for companies.
Experience leading customer-facing operational or support teams, with strong coaching, communication, conflict resolution, organization, escalation management, and cross-functional collaboration skills.
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
1+ YOE1+ year business banking or lending experience; knowledge of business credit, products, and risk; strong communication; MS Office proficiency; ability to manage priorities and escalate appropriately.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
BiodesixNASDAQ: BDSX: Provides diagnostic tests for lung disease and cancer.
6+ YOE5+ Mgmt6+ years enterprise IT operations experience, 5+ years leading technical teams; hands-on with endpoints, Microsoft 365, incident/escalation management, IT service delivery, and compliance in regulated environments.
Rightway: Healthcare navigation and transparent pharmacy benefit management services.
Technical support, client onboarding, or healthcare/technology operations experience preferred. Requires organized problem-solving, accurate configuration, documentation, clear communication, and ability to work independently and escalate issues appropriately.
Single Sign-On (SSO), Client Implementation Hub (CIH), H1, ClearCost, Iterable
Jeppesen ForeFlight: Provides integrated software and data solutions for aviation flight planning.
5+ YOE5+ years in customer success or technical consulting in SaaS, EFB/aviation experience, strong consultative and communication skills, escalation management, and stakeholder engagement.
Jeppesen FliteDeck Pro, Ground Controls, Electronic Flight Bag (EFB)
Boise or Phoenix or Annapolis or Raleigh or Columbia or Nashville or Austin or Boulder or Tallahassee or Columbus or Lansing or Pennsylvania or Illinois
RemoteFull Time
Blue Cloud Pediatric Surgery Centers: Operates specialized ambulatory surgery centers for pediatric dental care.
Supervise payment posting team, ensure timely posting and reconciliation of insurance and patient payments within 48 hours, research posting discrepancies, and escalate trends to management.
Argus Event Staffing: Provides security and staffing services for large-scale venues.
Supervise guest and employee security screening, coordinate staff briefings and training, communicate with venue management, document incidents, and demonstrate strong communication, de-escalation, and customer-service skills.
Vail ResortsNYSE: MTN: Operates mountain resorts and provides hospitality and leisure services.
Provide concierge-level guest service, coordinate lesson bookings and logistics, manage POS transactions and guest records, communicate via phone/email/text, handle escalations with judgment and empathy.
Lighthouse: Software providing commercial intelligence and pricing tools for hotels.
4+ YOERequires 4+ years in finance operations with escalation management, strong autonomy, organization, communication, decision-making, and process improvement skills. Salesforce, NetSuite, Upflow, Gainsight, and Google Suite experience required.
Salesforce, NetSuite, Upflow, Gainsight, Google Suite
Merchant Retention Specialist - Boulder, CO or El Paso, TX
Boulder or El Paso
$65k-$75k/yrOnsiteFull Time
SumUp: Provides mobile point-of-sale payment solutions for small businesses
1+ YOE1–3 years in customer retention/account management or sales; experience with CRM tools (especially Salesforce) and POS/payment systems; strong objection handling, de-escalation, and high-volume outbound calling to meet KPIs.
Acadia HealthcareNASDAQ: ACHC: Provides inpatient and outpatient behavioral healthcare and addiction treatment.
1+ YOECurrent state RN license, CPR and de-escalation/restraint certification, 1+ year RN experience, psychiatric experience and charge/lead experience preferred.
Shamrock Foods Company: Produces dairy goods and distributes food to foodservice businesses.
3+ YOEHigh school diploma, 3+ years meat/protein experience, HACCP preferred; able to perform audits, follow HACCP and sanitation, and escalate quality risks.
Ignitus Recovery: Provides residential and outpatient behavioral health treatment services.
Bachelor's degree in a related field, strong communication and de-escalation skills, professional boundaries, EHR/EMR documentation ability, CPR/First Aid, and a driver's license if transportation applies.