33 escalations manager jobs at 29 companies in Northglenn, CO
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Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery - Fiber Deployment
Denver or Austin or North America or South America
$127k-$172k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
3+ YOERequires 3+ years managing technical infrastructure and third-party construction or infrastructure vendors, auditing construction and fiber deliverables, coordinating regulated site access, and managing deployment risks and escalations.
Career TEAM: Private U.S. workforce development organization serving job seekers and government and education institutions with career services and software.
5+ YOE2+ MgmtRequires 5+ years in data migration, integration, ETL, implementation, or technical delivery; 2+ years leading technical teams or projects; client implementation, data quality, and escalation experience.
Sylvester's Maintenance & Mechanical: Commercial dock and door service contractor serving commercial customers.
5+ YOE5+ years in service, construction, trades or related industry; leadership, scheduling, parts management, customer escalation, and strong communication and organizational skills.
Master's degree required, current clinical/social work license, CPR and de-escalation certification within 30 days, clinical oversight and program management experience.
Mesa LabsNASDAQ: MLAB: Manufactures life science tools and critical quality control solutions.
5+ YOE2+ MgmtBachelor's degree required; 5+ years in customer support with 2+ years management experience. Expertise in complaint and escalation management, cross-functional collaboration, and data-driven continuous improvement.
Tilt: Private SaaS providing AI-powered leave management software and human support to employers.
Experience leading customer-facing operational or support teams, with strong coaching, communication, conflict resolution, organization, escalation management, and cross-functional collaboration skills.
World Market: Sells imported furniture, home decor, and specialty food products.
2+ YOELead store teams, drive sales and operational priorities; 2+ years of retail leadership preferred; ability to work flexible schedule, stand for extended periods, lift up to 40 lbs., and de-escalate customer situations.
ChaseNYSE: JPM: U.S. consumer and commercial bank serving individuals, families and businesses with banking, lending, cards and investment services.
1+ YOE1+ year business banking or lending experience; knowledge of business credit, products, and risk; strong communication; MS Office proficiency; ability to manage priorities and escalate appropriately.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
BiodesixNASDAQ: BDSX: Public diagnostic providing blood-based lung disease tests and development services to clinicians and life-sciences partners.
6+ YOE5+ Mgmt6+ years enterprise IT operations experience, 5+ years leading technical teams; hands-on with endpoints, Microsoft 365, incident/escalation management, IT service delivery, and compliance in regulated environments.
Rightway: Private healthcare technology providing care navigation and pharmacy benefits management to employers and members.
Technical support, client onboarding, or healthcare/technology operations experience preferred. Requires organized problem-solving, accurate configuration, documentation, clear communication, and ability to work independently and escalate issues appropriately.
Single Sign-On (SSO), Client Implementation Hub (CIH), H1, ClearCost, Iterable
Jeppesen ForeFlight: Provides integrated software and data solutions for aviation flight planning.
5+ YOE5+ years in customer success or technical consulting in SaaS, EFB/aviation experience, strong consultative and communication skills, escalation management, and stakeholder engagement.
Jeppesen FliteDeck Pro, Ground Controls, Electronic Flight Bag (EFB)
Boise or Phoenix or Annapolis or Raleigh or Columbia or Nashville or Austin or Boulder or Tallahassee or Columbus or Lansing or Pennsylvania or Illinois
RemoteFull Time
Blue Cloud Pediatric Surgery Centers: Operates specialized ambulatory surgery centers for pediatric dental care.
Supervise payment posting team, ensure timely posting and reconciliation of insurance and patient payments within 48 hours, research posting discrepancies, and escalate trends to management.
Argus Event Staffing: Private event staffing and security serving sports, arts, entertainment venues, and properties in Colorado and Georgia.
Supervise guest and employee security screening, coordinate staff briefings and training, communicate with venue management, document incidents, and demonstrate strong communication, de-escalation, and customer-service skills.
Morpheus Enterprise and Morpheus VM Essentials Support Engineer
Fort Collins or Alpharetta or Spring
$111k-$211k/yrOnsiteFull Time
Hewlett Packard EnterpriseNYSE: HPE: Providing global edge-to-cloud infrastructure and IT solutions for businesses.
7+ YOEBachelor's or master's degree in software engineering, computer science, or equivalent; 7+ years of technical experience in virtualization, cloud management, or enterprise support; expertise in complex troubleshooting and escalations.
VM Essentials, Morpheus Enterprise, hypervisor, cloud orchestration, Microsoft Excel
CRST: Nationwide provider of truckload freight transportation and logistics services.
High school diploma or GED, logistics customer service experience, strong verbal and written communication, data entry, and customer management systems proficiency; escalation handling preferred.
Catholic Charities of the Archdiocese of Denver: Catholic nonprofit social-service organization serving Colorado neighbors with shelter, housing, education, counseling, immigration, and emergency assistance.
0.5+ YOEProvide guest intake and bed management, enforce shelter guidelines, de-escalate crises, document resident information; high school/GED and 6+ months related experience required.
Severe Needs Para Educator - Independence Elementary School
Aurora, Colorado, United States
OnsiteFull Time
Cherry Creek School District: Dedicated to excellence in public K-12 education.
High School Equivalency diploma required; no professional experience required. Requires communication, organizational, curriculum adaptation, behavior management, and crisis de-escalation skills. CPR and First Aid preferred.
Lighthouse: Private hospitality technology platform providing hotels with market insights, business intelligence, and pricing tools.
4+ YOERequires 4+ years in finance operations with escalation management, strong autonomy, organization, communication, decision-making, and process improvement skills. Salesforce, NetSuite, Upflow, Gainsight, and Google Suite experience required.
Salesforce, NetSuite, Upflow, Gainsight, Google Suite