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102 escalations manager jobs at 72 companies in Orange, CA

6d
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Sr. Community & Escalations Specialist, Social Strategy & Media
Irvine or Atlanta or Normal
$80k-$109k/yr OnsiteFull Time
Rivian
RivianNASDAQ: RIVN: Designs and manufactures electric vehicles and charging networks.
3+ YOE3–5 years managing brand escalations in digital channels, bachelor\u0002s preferred, advanced social listening tool proficiency, strong written communication and conflict-resolution skills, ability to work flexible/on-call hours.
Sprinklr, Sprout Social, Khoros, X/Twitter, Reddit, LinkedIn, Instagram
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4w
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Escalation Specialist, Social Communications and Escalations, YouTube
Los Angeles or Playa Vista or San Bruno
$136k-$197k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
7+ YOEBachelor's degree or equivalent, 7 years experience in escalation/crisis response or risk mitigation, strong incident management, copywriting, cross-functional influence, on-call and weekend availability, English fluency.
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3d
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TikTok Shop - Oncall Escalation Program Manager
Los Angeles or New York City or Singapore or United Kingdom or Ireland or France or Germany or United Arab Emirates or Indonesia or Korea or Japan
OnsiteFull Time
TikTok
TikTok: Global short-form video hosting and social media platform.
BA/BS or equivalent; experience creating/managing escalation processes; stakeholder management; QA and KPI experience; data-driven with Excel; e-commerce experience preferred.
Microsoft Excel
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1mo
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Project Manager
Los Angeles or San Francisco or Raleigh or Toronto or United States or Canada
RemoteFull Time
BuildOps
BuildOps: SaaS platform for managing commercial contracting businesses.
5+ YOE5+ years delivering enterprise SaaS implementations, managing multiple concurrent projects, executive-level stakeholder management, proficiency with Salesforce/CRM, formal PM methodology (PMP/PMI-ACP preferred), strong written communication and proactive escalation.
Salesforce
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1mo
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Merchandising Manager - Environmental Chambers
Oceanside, California, United States
$75k-$85k/yr OnsiteFull Time
TestEquity
TestEquityNASDAQ: DSGR: Distributor of electronic test and measurement solutions.
Bachelor's in engineering or technical discipline required; product management experience in industrial/electronics distribution preferred; strong analytical skills and Microsoft Office proficiency; comfortable with risk escalation and aggressive timelines.
Microsoft Word, Microsoft Outlook, Microsoft Teams, Microsoft PowerPoint
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1mo
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General Manager, Site Operations
Charlotte or Los Angeles or New York City or London or Abu Dhabi or Amsterdam or Hong Kong or Madrid or Mexico City or Toronto or Paris or Sydney
OnsiteFull Time
Wasserman
Wasserman: Global agency representing sports, music, and entertainment talent.
5+ YOE5+ years operations or project delivery experience; strong operational leadership, cross-functional coordination, scheduling, reporting, escalation management, and matrix influence in production or live-event environments.
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3mo
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Partner Manager, CNC & Sheet
North Bethesda or Los Angeles or San Diego
$108k-$140k/yr RemoteFull Time
Xometry
XometryNASDAQ: XMTR: Operates an AI-powered marketplace for custom manufacturing and prototyping.
8+ YOE8+ MgmtLead a partner network program, optimize supplier performance, build training, manage escalations, travel 20-25%.
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1d
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Underwriting Manager
Anaheim, California, United States
$85k-$100k/yr OnsiteFull Time
Quantum Electronic Payments
Quantum Electronic Payments: Provides payment processing solutions and merchant services for businesses.
5+ YOE2+ Mgmt5+ years merchant underwriting experience, 2+ years underwriting leadership, strong merchant acquiring and risk knowledge, ability to review complex financials, and to develop policies and manage escalations.
Microsoft Office, Adobe Acrobat, TSYS
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1mo
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Senior Manager/Manager, Concierge (Contact Centre)
Vancouver or Toronto or New York City or Los Angeles or Seattle
$100k-$300k/yr OnsiteFull Time
Aritzia
AritziaToronto Stock Exchange: ATZ: Designs and sells everyday luxury women's clothing and accessories.
Proven contact centre management experience (preferably retail), ability to lead high-performing teams, drive sales and service excellence, collaborate cross-functionally, and resolve client escalations.
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3w
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Property Manager
Baldwin Park, California, United States
$24-$26/hr OnsiteFull Time
A Community of Friends
A Community of Friends: Develops and manages supportive housing for formerly homeless individuals
2+ YOEHigh school diploma, minimum 2 years property management experience (LIHTC/HUD/HOME preferred), Microsoft Office and property management software proficiency, ability to develop budgets, tenant relations and de-escalation skills, access to reliable transportation.
Microsoft Word, Microsoft Excel, Microsoft Outlook, RealPage
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6d
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Clinical Manager, Outpatient
Denver or Westminster or Westminster
$67k-$90k/yr OnsiteFull Time
Spring View Hospital
Spring View Hospital: Community hospital providing acute care and specialty medical services.
Master's degree required, current clinical/social work license, CPR and de-escalation certification within 30 days, clinical oversight and program management experience.
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3w
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Operations Manager
Inglewood, California, United States
HybridFull Time
7th Avenue
7th Avenue: Selling functional luxury modular sofas and high-end home furniture.
10+ YOE3+ Mgmt10+ years operations experience with 3+ years managing teams; strong supply chain, inventory, and customer escalation skills; excellent written/verbal communication; Bachelor's preferred; proficiency with operational tools and data analysis.
Google's suite of tools, NetSuite, Notion, Slack, Gorgias, Aircall, DispatchTrack
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2d
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Compton, California - District Manager
Compton, California, United States
OnsiteFull Time
Cellairis
Cellairis: Retailer of mobile device accessories and electronics repair services.
2+ YOE2+ MgmtMulti-unit retail management experience, ability to recruit/coach managers, budgeting, inventory purchasing, scheduling, customer escalation resolution, valid driver's license and reliable transportation required.
Microsoft Office
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2d
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Care Manager
Los Angeles, California, United States
$27-$32/hr FieldFull Time
Children's Institute
Children's Institute: Provides trauma-informed care and education to Los Angeles families.
2+ YOE2+ years case management experience, bachelor\u0019s degree in social work/health/public health, crisis/de-escalation skills, valid driver\u0019s license and insurance, EHR proficiency, ability to work evenings/weekends.
Microsoft Windows, Database software, Electronic Health Records System
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2d
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Customer Success Manager
Coppell or Waltham or Lewis Center or Lithia Springs or Tampa or Irvine or Santa Clara or Tukwila
HybridFull Time
Centersquare
Centersquare: Provides secure colocation and data center connectivity services.
5+ YOE5+ years customer-facing experience in data center colocation or managed hosting; bachelor\u0002s degree required; strong executive communication, account retention and escalation management skills; ability to travel up to 50%.
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2w
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Retail Accounts, Sr. Manager
Los Angeles, California, United States
$81k-$127k/yr OnsiteFull Time
Jonathan Louis International
Jonathan Louis International: Designs and manufactures customizable fashion-forward home furniture.
7+ YOE7+ years progressive account management or operations experience in B2B/manufacturing; proven leadership, cross-functional operational knowledge, escalation management, process improvement, strong communication and data analysis skills.
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1w
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Contract Manager
Los Angeles, California, United States
$65k-$70k/yr OnsiteFull Time
Chrysalis
Chrysalis: Providing job training and transitional employment to disadvantaged individuals.
2+ MgmtSupervisory experience (2+ years), leadership, customer service, safety compliance, conflict de-escalation, ability to lift 50 lbs, flexible schedule, Microsoft Office and database experience.
Microsoft Office, Outlook
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2w
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Manager, IT Service Delivery
Whittier, California, United States
$93k-$153k/yr OnsiteFull Time
PIH Health
PIH Health: Nonprofit regional health system providing hospital and outpatient services.
3+ YOEManage L2/3 support, ITSM/ServiceNow improvements, automation, monitoring, disaster recovery, change management, escalate/resolving complex end-user issues; experience with desktop support delivery and managing multiple teams required.
ServiceNow, Microsoft Windows, XenApp, XenDesktop, Citrix, Windows Performance Analyzer (WPA), AD, GPO
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1w
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Call Center Operations Manager
West Hollywood, California, United States
$90k/yr OnsiteFull Time
Omega Law Group
Omega Law Group: Provides legal representation for personal injury and employment cases.
Manage and coach intake team, conduct and oversee client intakes, evaluate case eligibility, provide escalation support, track performance metrics; Spanish speakers encouraged.
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22h
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6657 - Assistant Store Manager PT
Temecula, California, United States
$18/hr OnsitePart Time
Lids
Lids: Retailer of licensed sports apparel, headwear, and accessories.
Manage store operations, drive sales and KPIs, recruit/train and supervise staff, handle customer escalations, maintain inventory and cash procedures, and perform opening/closing duties.
MPOS, Lids Custom
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