41 escalations manager jobs at 18 companies in Orlando, FL
3w
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Kissimmee, Florida - District Manager
Kissimmee, Florida, United States
OnsiteFull Time
2+ YOE2+ MgmtMulti-unit retail management experience, ability to recruit/coach managers, schedule and budget, inventory control, customer escalation resolution, valid driver\u0002s license, pass background/drug checks.
Microsoft Office
1w
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Technical Support Manager
Heathrow or Roseville
$112k-$140k/yr HybridFull Time
7+ YOEBachelor's degree,7–10 years support experience,leadership managing large technical teams,customer-facing escalation experience,cross-functional partnership,strong communication and presentation skills.
4w
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Operational Account Manager - NAM
Orlando or Argentina
RemoteFull Time
3+ YOE3-5 years travel/customer service experience, account management, escalation handling, stakeholder management, project skills, advanced Microsoft Office, fluent English and Spanish, availability to travel.
Microsoft Office
1mo
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Vice President, Client Service Manager
Lake Mary or Pittsburgh
$69k-$95k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent, typically 5+ years experience, deep GP&T product and operational expertise, data analytics, escalation management, stakeholder engagement.
2w
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Registered Nurse Manager RN Care Management
Winter Garden, Florida, United States
$72k-$134k/yr OnsiteFull Time
1+ YOEBachelors required (Masters preferred); 1+ year leadership experience and care management experience; ACM/CCM preferred; formal de-escalation training within 90 days; Florida level 2 background screening may apply.
5d
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Operational Account Manager - North America
Orlando, Florida, United States
OnsiteFull Time
Extensive travel industry experience in operations, customer service, customer success, or commercial teams; complex escalation management, analysis, reporting, presentations, project leadership, and advanced Microsoft Office skills.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint
1mo
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Manager, RN Care Management - Winter Garden
Winter Garden, Florida, United States
$72k-$134k/yr OnsiteFull Time
1+ YOE1+ MgmtBachelor's required (Master's preferred). 1+ years leadership and care management experience, formal de-escalation training within 90 days; ACM/CCM preferred; knowledge of discharge planning and regulatory compliance.
1w
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Assistant Manager: Freight Flow
Winter Garden, Florida, United States
OnsiteFull Time
2+ MgmtPreferred 2+ years of relevant leadership experience in specialty retail. Requires flexible schedule, ability to coach and de-escalate situations, and ability to stand, climb ladders, and lift up to 40 pounds.
2w
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Retail Assistant Store Manager-LA PLAZA GRANDE
Lady Lake, Florida, United States
$20-$25/hr OnsiteFull Time
Retail management experience, delivering sales and customer experience, ability to coach and de-escalate, available for varied shifts including evenings/weekends/holidays; high school diploma/GED or relevant experience.
3d
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Clinical Program Manager - Eating Disorder
Ocklawaha, Florida, United States
$85k/yr OnsiteFull Time
4+ YOE1+ MgmtBachelor's degree in behavioral or mental health, master's degree where required, four years' population experience, one year supervisory experience, clinical license, CPR and de-escalation/restraint certification.
1w
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Managed Payroll Team Lead - Elevate Solutions Team
Lake Mary, Florida, United States
$54k-$85k/yr OnsiteFull Time
PaylocityNASDAQ: PCTY: Provides cloud-based software for payroll, HR, and workforce management.
2+ YOEBachelor's degree required. 2+ years payroll/finance/spend management with client services, escalation and retention experience. Project management experience and proficiency with SQL, Microsoft Access, and Microsoft Excel.
SQL, Microsoft Access, Microsoft Excel
3mo
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FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
2d
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Traffic Management Specialist
Orlando, Florida, United States
$18/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, 2+ years of verifiable work experience, strong communication skills, conflict de-escalation ability, emergency response skills, and traffic management knowledge.
3w
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Customer Experience and Logistics Rep
Lady Lake or The Villages
OnsiteFull Time
Oversee shuttle operations, manage trip capacity and staffing, ensure DOT compliance, perform reporting and post-accident testing, and handle customer escalations; background and drug screen required.
1w
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Guest Reception Representative
Daytona Beach, Florida, United States
OnsiteFull Time, Part Time
Deliver exceptional guest service, verify presentation qualifications, manage guest registration and assignments, update guest information, answer calls, research customer issues, and escalate concerns.
1w
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Traffic Management Specialist
Orlando, Florida, United States
$18/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, ability to obtain Airport Authority credential, valid driver’s license for driving roles, minimum 2 years experience (traffic management/customer service preferred), strong communication and de-escalation skills.
2mo
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Move Money Solutions Hotline Specialist
El Paso or Orlando or Westlake
$26-$31/hr OnsiteFull Time
2+ YOE2+ years client service or operations experience in brokerage/financial industry preferred; Bachelor’s degree preferred; strong communication, operational, and regulatory/compliance knowledge; ability to manage complex work and escalate appropriately.
4d
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Behavior Interventionist
Poinciana, Florida, United States
FieldFull Time
3+ YOEBachelor's degree and valid Florida Professional Certificate required, with 3–5 years of successful classroom teaching experience. Requires behavior management, data analysis, de-escalation, professional development, and communication skills.
email, telephones, computers
3mo
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Senior Outreach Assistant/Team Trainer
Orlando, Florida, United States
FieldFull Time
Lead outreach services, train and coach outreach staff and volunteers, perform crisis intervention and de-escalation, maintain records, and collaborate with community partners.
MS Office Suite, Google docs
1mo
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Customer Care Supervisor
Orlando, Florida, United States
OnsiteFull Time
1+ MgmtHigh school diploma/GED, 1+ year supervisory experience, flexible schedule, ability to multitask in a fast-paced call center, coach/train staff, handle escalations, and ensure guest privacy.
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