H Mart: Operates a major Asian supermarket chain in North America.
Help desk experience, hardware and software troubleshooting, strong communication and customer service skills, and familiarity with help desk and remote desktop tools. Relevant certifications and a related degree preferred.
Local Area Networks (LAN), Wide Area Networks (WAN)
E2 Consulting Engineers: Provides professional engineering, infrastructure, and environmental consulting services.
3+ YOERequires 3–5 years of help desk experience in Microsoft 365 environments, ticket resolution, endpoint support, troubleshooting, documentation, prioritization, and strong customer-focused communication.
Microsoft 365, Microsoft Teams, OneDrive for Business, Microsoft Office, Microsoft SharePoint Online, Microsoft Exchange Online, Microsoft Entra ID, Microsoft Intune, Microsoft Autopilot, Windows, Microsoft Excel
Endsight: Managed IT and cybersecurity services for small businesses.
5+ YOERequires 5 years of IT help desk and 3 years of MSP experience, customer service, analytical and communication skills, adaptability, teamwork, reliable transportation, and a current driver's license.
Help Desk Technician Substitute, Open Until Filled
Modesto, California, United States
OnsitePart Time, Temporary
Stanislaus County Office of Education: Providing educational leadership and administrative support for school districts.
2+ YOEAssociate degree in a computer-related field or two years of computer systems technical assistance experience; California driver's license, Help Desk Operator certificate, and SCOE examination required.
Authentic8: Secure cloud-based web isolation and anonymous browsing software.
2+ YOE2+ years supporting Windows/macOS endpoints, enterprise networks, cloud apps and helpdesk; IT certificate or associate degree preferred; strong communication and documentation skills; US citizenship required.
Jamf Pro, Microsoft Intune, Google Workspace, Microsoft 365, Jira Service Management, SAML, MFA
Trinchero Family Estates: Produces and distributes a global portfolio of wine and spirits.
4+ YOEFour years of end-user support experience, Windows 10/11 and Microsoft Office 365 in Active Directory, VMware vSphere, enterprise endpoint tools, and a valid California driver's license.
Windows 10, Windows 11, Cisco, Outlook, Microsoft SharePoint, ServiceDesk Plus, IT Glue, Active Directory, AirWatch, VMware vSphere, SentinelOne, Microsoft Office 365, Teams, Microsoft Copilot, Druva, SCCM, Windows 11 laptops, remote desktop
Mount Hermon Association: Operates Christian-themed summer camps and retreat facilities.
Basic IT infrastructure experience and computer skills; ability to work independently, troubleshoot technology, lift and carry 50 pounds, follow driving guidelines, and provide U.S. work eligibility.
Santa Clara University: Private Jesuit university in Silicon Valley providing diverse education.
2+ YOE2+ MgmtBachelor's degree and minimum 2 years related public-facing experience, plus 2+ years supervisory experience. Experience with library systems, Springshare products, Canvas, Google Workspace, and Microsoft Office preferred; ability to develop training and manage student workers.
Springshare, LibGuides, LibAnswers, Canvas, Google Workspace, Microsoft Office, Integrated Library Systems, Automated Retrieval System (ARS)
Sharp Solutions, Inc.: Provides IT consulting and professional services to government agencies.
1+ YOERequires 1–2 years of related experience, Windows and macOS support, Active Directory administration, Microsoft Office proficiency, strong troubleshooting, documentation, collaboration, and communication skills.
Windows, Mac, iOS, macOS, Microsoft Office Suite, Active Directory, BIOS
ZscalerNASDAQ: ZS: Provides cloud-native cybersecurity solutions through zero trust architecture.
Requires ServiceNow, Windows/MacOS, Google Workspace, Microsoft Office, Zoom, hardware support, strong communication and customer service skills, and foundational AI/ML understanding.
ServiceNow, Windows, MacOS, Google Workspace, Microsoft Office, Zoom, Zoom Rooms, Logitech, AI/ML
Senior Project Support / Federal Travel Help Desk Specialist - NASA AMES
Mountain View, California, United States
HybridFull Time
ASRC Federal: Provides engineering and IT services to federal government agencies.
4+ YOEExtensive knowledge of Federal Travel Regulation, 4+ years supporting federal travel programs, experience with NASA travel operations, GTCC, ConcurGov/Go.gov, strong customer service and policy interpretation skills.
ConcurGov, Go.gov, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, Microsoft SharePoint, Virtual Meeting platforms
Milestone Technologies: Global provider of IT managed services and digital solutions.
2+ YOE2+ years help desk experience with walk-up service; strong Mac and PC support, network troubleshooting, collaboration tools (Slack, Teams, Google Workspace), ticketing/process knowledge, customer service and coaching skills.
ServiceNow, Mac OS, Slack, Microsoft Teams, Google Workspace
Mercy Housing: Develops and manages affordable housing for low-income individuals.
1+ YOERequires at least one year of general office experience and customer service knowledge. High school diploma or equivalent preferred; Yardi and Microsoft Word skills are helpful.
Information Systems Supervisor - Help Desk (Departmental Promo Only)
Napa, California, United States
$137k-$164k/yrOnsiteMultiple Commitments Available
Napa County: Providing public services and administrative governance to local residents.
3+ YOE1+ MgmtRequires 3 years of programming or systems experience, including 1 year in a lead capacity, plus college-level data processing or computer science coursework; California driver's license may be required.
San Quentin or Marin County or San Francisco or Oakland or Sacramento or California
$5k-$9k/moOnsiteFull Time
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Provides hands-on IT support for end-user devices, printers, networks, software, mobile devices, help desk services, training, and IT service delivery in a correctional setting.
Microsoft Active Directory, Microsoft Windows, Microsoft Office 365, Mobile Device Management, Endpoint Management, Microsoft Remote Desktop, Dameware, Virtual Private Network (VPN), Virtual Desktop Infrastructure (VDI), ServiceNow, Microsoft Operating System, Enterprise Information Services, Human Resources Technology System (HRTS)
Jennifer Chiang, DDS: Private dental practice providing comprehensive functional and cosmetic dentistry.
Warm, personable front-desk professional who greets patients, guides visits, communicates clearly, is organized, coachable, and reliable; dental experience helpful but not required.
Aechelon Technology: Produces 3D simulator content and visual simulation systems.
2+ YOE2+ years help-desk or technical support experience; troubleshooting hardware/software; experience with ticketing, ERP/CRM, and documentation; strong customer service and written communication.
Jira, Confluence, Oracle NetSuite/Fusion, Microsoft Windows, Microsoft Office, ERP