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26 help desk specialist jobs at 24 companies in Florida

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Help Desk Specialist
Pensacola, Florida, United States
$52k-$55k/yr OnsiteFull Time
HHM CPAs
HHM CPAs: Private Southeastern accounting firm providing audit, tax, advisory, wealth, bookkeeping, and recruiting services to businesses and individuals.
1+ YOEAssociate degree in IT, Computer Science, or related field, or equivalent experience; 1–3 years in help desk or technical support; strong customer service, communication, troubleshooting, and prioritization skills.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Active Directory, Microsoft Entra ID, Microsoft Intune, Windows 10, Windows 11, TCP/IP, DNS, DHCP, VPN, Azure Virtual Desktop, CCH Axcess, SafeSend, PowerShell, Mimecast, SentinelOne
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1mo
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Help Desk Specialist
Hurlburt Field, Florida, United States
$53k-$108k/yr OnsiteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Global firm providing management, technology, and engineering consulting services.
Provide Tier I/II help desk support in a 24/7 classified environment; familiarity with ITIL/Agile, incident tracking, shift handovers, and DoD processes; TS/SCI required.
Jira, Confluence, JSM, Azure, AWS
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4d
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Help Desk Specialist
Minnesota or New York or New Jersey or Pennsylvania or Delaware or Maryland or Virginia or North Carolina or South Carolina or Georgia or Florida or Washington, D.C.
RemoteFull Time
Collaboration.Ai
Collaboration.Ai: AI-powered software and services helping public, private, and nonprofit organizations solve complex challenges through collaboration.
5+ YOERequires 5–6 years in help desk, IT support, or SaaS/technical support; U.S. citizenship; HubSpot, Jira, and Confluence familiarity; strong English communication, documentation, problem-solving, and security awareness.
HubSpot, Jira, Confluence, HubSpot Service Hub, Claude Code, Codex, Agent SDKs, MCP servers, Agent Skills
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Help Desk Specialist
Hurlburt Field, Florida, United States
$53k-$108k/yr OnsiteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Global firm providing management, technology, and engineering consulting services.
Provide Tier I/II help desk support in a 24/7 mission environment, follow SLA, use ITIL/Agile processes, work rotating overnight shifts, and maintain required security clearance.
Jira, Confluence, JSM, Azure, AWS
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Help Desk Specialist
Ashburn or Orlando
RemoteFull Time
Chenega MIOS
Chenega MIOS: Alaska Native-owned shared-services organization supporting federal, defense, intelligence, and commercial customers through specialized operating companies.
1+ YOEHigh school diploma/GED, 1+ year of IT help desk or technical customer support experience, U.S. citizenship, and CBP background investigation required. Rotating 24/7 coverage, nights, weekends, holidays, and 10% travel required.
ServiceNow, GlobalProtect, Zscaler, ACE (Automated Commercial Environment), Amazon Connect, Windows OS, Microsoft Office, Active Directory, Microsoft Project, VPN, PIV
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Help Desk Specialist (Part-Time)
South Miami, Florida, United States
OnsitePart Time
Larkin Community Hospital - South Miami Campus
Larkin Community Hospital - South Miami Campus: Private for-profit 146-bed acute-care teaching hospital serving patients and training physicians in South Miami, Florida.
1+ YOE1–3 years IT help desk experience (healthcare preferred). Associate's degree preferred. Knowledge of Windows and Microsoft Office 365, networking basics, ticketing systems; strong customer service and HIPAA awareness.
Windows, Microsoft Office 365, LAN/WAN, TCP/IP, Wi-Fi, ticketing systems, remote support tools, EHR/EMR
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4d
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Help Desk Specialist
Jacksonville or Florida
$25-$28/hr RemoteFull Time
LifeStance Health
LifeStance HealthNASDAQ: LFST: Improving access to trusted, affordable, and personalized mental healthcare.
1+ YOEAssociate degree preferred or equivalent experience; 1–2 years customer support or clinical software training required, with technical troubleshooting preferred. EHR experience and Microsoft Office, SharePoint, and Teams proficiency required.
EHR, AdvancedMD, Athenahealth, Microsoft Office Suite, Microsoft SharePoint, Microsoft Teams
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2w
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IT Help Desk Specialist
Cape Canaveral or Ontario or Riverside
$36-$40/hr OnsiteFull Time
Hera Technologies
Hera Technologies: Aerospace manufacturer serving launch-vehicle, spacecraft, satellite, and aircraft programs with thermal protection systems and integrated structures.
5+ YOERequires 5+ years of IT support in regulated manufacturing, CMMC and NIST knowledge, Windows/Linux/network troubleshooting, and experience with manufacturing systems. English proficiency and export eligibility required.
CMMC (Cybersecurity Maturity Model Certification), NIST (National Institute of Standards and Technology), ERP, MES, CAD/CAM, Windows, Linux, Active Directory, Microsoft Office 365, ITIL
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Help Desk Specialist (Back To Business I.T.)
Beavercreek or Dayton or Columbus or United States or Arizona or Colorado or District of Columbia or Florida or Georgia or Kentucky or Maryland or Michigan or North Carolina or Ohio or Oregon or Pennsylvania or South Dakota or Texas or Virginia
$50k-$70k/yr OnsiteFull Time
Greentree
Greentree: Family-owned IT and management consulting firm serving federal, state, local government, and commercial clients.
4+ YOEFour years supporting Windows, Microsoft 365, Intune, Active Directory, and Entra ID, plus troubleshooting and customer service skills. Degree or three years' experience in lieu; U.S. citizenship required.
Microsoft 365, Microsoft Exchange Online, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Teams, Microsoft Entra ID, Azure AD, Windows 10, Windows 11, Microsoft Office, Microsoft Intune, Active Directory, Microsoft Windows Server, DNS, DHCP, NPAS, Exchange, SharePoint, macOS, VPN, wireless LAN controller
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Senior Project Support / Federal Travel Help Desk Specialist - NASA Kennedy Space Center
Merritt Island, Florida, United States
HybridFull Time
ASRC Federal Space & Defense
ASRC Federal Space & Defense: Alaska Native-owned federal contractor providing aerospace, engineering, infrastructure, and technical services for U.S. government missions.
4+ YOEExpertise in Federal Travel Regulation and NASA travel systems, ConcurGov experience, GTCC familiarity, ability to resolve complex authorizations/vouchers, meet NAC/citizenship requirements, and support help desk operations.
ConcurGov, Go.gov, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Adobe Acrobat, SharePoint
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HELP DESK - IT SUPPORT SPECIALIST I
Jacksonville or Georgia or North Carolina or South Carolina
FieldFull Time
GATE Convenience Stores
GATE Convenience Stores: Privately held Southeastern U.S. convenience-store chain serving drivers with fuel, food, snacks, and petroleum products.
IT help desk experience, Windows and Microsoft Office troubleshooting, Microsoft 365 and Active Directory administration, networking knowledge, ticketing systems, customer service skills, driver's license, and ability to lift 50 pounds.
Microsoft Windows, Microsoft Office, Microsoft 365, Active Directory, Exchange Online, Microsoft Teams, Microsoft OneDrive, Microsoft Entra ID (Azure AD), Microsoft Intune, PowerShell, Microsoft Defender, NinjaOne, TCP/IP, DNS, DHCP, VPN, POS
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Associate Service Management Specialist - Help Desk - FT - Days - DIO
Miramar, Florida, United States
OnsiteFull Time
Memorial Healthcare System
Memorial Healthcare System: South Florida public health system providing healthcare services.
1+ YOEHigh school diploma or equivalent and at least one year of IT experience, preferably in help desk, service desk, or call center settings. Requires critical thinking and customer support skills.
Microsoft Windows, Electronic mail, Ticketing system, Problem management database, Service desk systems
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3w
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Journeyman Computer User Support Specialist (Help Desk Support)
Tyndall Air Force Base, Florida, United States
$52k-$60k/yr OnsiteFull Time
Eagle Integrated Solutions
Eagle Integrated Solutions: Alaska Native government contractor providing IT, health information, engineering, and professional services to federal agencies.
3+ YOERequires 3–5 years of IT help desk or desktop support experience, CompTIA Security+ CE, Secret clearance, Windows, Office 365, Active Directory, networking, ITSM, and remote support experience.
Microsoft Windows, Microsoft Office 365, Active Directory, TCP/IP, DNS, DHCP, IT Service Management (ITSM), ServiceNow, Remedy
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6d
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IT Service Desk Support Specialist
Tampa, Florida, United States
OnsiteFull Time
Holland & Knight
Holland & Knight: Global law firm serving businesses, governments and organizations through litigation, transactional, real estate, healthcare and public-policy services.
3+ YOEBachelor’s degree, 3–5 years of corporate level-one help desk experience, basic technical certification, hardware and software expertise, Microsoft Office knowledge, and strong customer service and communication skills.
Microsoft Office, MS Windows 10, Apple (MAC), Active Directory
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IT Support Services II - Help Desk
Miami Lakes, Florida, United States
OnsiteFull Time
Courser
Courser: Private IT partnership platform that invests in and supports managed service providers for small and midsize businesses.
3+ YOE3-5 years IT support or system administration experience, bachelor\u0002s degree or equivalent preferred, strong OS and networking knowledge, experience with helpdesk/ticketing systems, and problem-solving and communication skills.
Windows Server, Linux, macOS, AWS, Azure, VMware, Hyper-V, ConnectWise, ServiceNow, JIRA, Zendesk
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3w
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Senior IT Specialist
Boca Raton, Florida, United States
OnsiteFull Time
Lamark Media
Lamark Media: Unlocking Potential®
5+ YOE5+ years in IT support, systems administration, or senior help desk roles; expertise with Microsoft 365 Administration, Slack Enterprise, Entra, and Exchange; strong documentation, communication, implementation, and change management skills.
Microsoft 365 Administration, Microsoft 365 Exchange, Microsoft Entra, JAMF, Slack Enterprise, SaaS, Microsoft Windows, Apple operating systems
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4d
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IT Support Specialist
Davie or Miami Gardens or Fort Lauderdale
$49k-$62k/yr OnsiteFull Time
The Pharmacy Hub
The Pharmacy Hub: Private national pharmacy fulfillment partner providing compounding, logistics, and technology services to telehealth and healthcare companies.
2+ YOERequires 2+ years in desktop or help desk support, an associate degree in IT or equivalent experience, troubleshooting and ticketing experience, network fundamentals, and strong communication and problem-solving skills.
Google Workspace, Okta, NinjaOne
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5d
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IT Support Specialist
Syracuse or Orlando
$64k-$72k/yr OnsiteFull Time
Olinsky Law Group
Olinsky Law Group: Private disability law firm representing Social Security and long-term disability claimants in appeals and federal court.
3+ YOERequires 3+ years of desktop, help-desk, or IT support experience; current Microsoft endpoint or Microsoft 365 administration certification; Windows 11, Microsoft 365, Intune, networking, and troubleshooting knowledge.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Exchange Online, Microsoft Intune, Windows Autopilot, Windows 11, Microsoft Entra ID, Azure AD, Microsoft Defender, BitLocker, Salesforce, Litify, Foxit PDF
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3w
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IT Support Specialist
Sarasota, Florida, United States
OnsiteFull Time
Trenam Law
Trenam Law: Full-service Florida law firm serving Tampa Bay and statewide business clients.
2+ YOEAssociate degree or equivalent experience, 2+ years of help desk or desktop support experience, and experience with Windows, Active Directory, Microsoft 365, Azure AD, Exchange Online, remote support, and ticketing systems.
Microsoft Active Directory, Microsoft 365, Microsoft Office, iManage, Azure Active Directory (Entra ID), Exchange Online
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2mo
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Client Operations Specialist
Tampa, Florida, United States
HybridFull Time
Corestream
Corestream: US SaaS platform helping employers administer voluntary benefits, employee perks, payroll deductions, and discounts.
3+ YOE3+ years triaging help desk tickets, 2+ years with file transfer protocols, 3+ years MS Office experience, experience with B2B file exchange/integration support, analytical and organizational skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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