42 help desk jobs at 32 companies in Union City, CA
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IT Help Desk Specialist
San Francisco or California
$29-$32/hrOnsiteFull Time
H Mart: Operates a major Asian supermarket chain in North America.
Help desk experience, hardware and software troubleshooting, strong communication and customer service skills, and familiarity with help desk and remote desktop tools. Relevant certifications and a related degree preferred.
Local Area Networks (LAN), Wide Area Networks (WAN)
E2 Consulting Engineers: Provides professional engineering, infrastructure, and environmental consulting services.
3+ YOERequires 3–5 years of help desk experience in Microsoft 365 environments, ticket resolution, endpoint support, troubleshooting, documentation, prioritization, and strong customer-focused communication.
Microsoft 365, Microsoft Teams, OneDrive for Business, Microsoft Office, Microsoft SharePoint Online, Microsoft Exchange Online, Microsoft Entra ID, Microsoft Intune, Microsoft Autopilot, Windows, Microsoft Excel
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$50k-$80k/yrOnsiteFull Time, Temporary
Department of Veterans Affairs: Provides healthcare, benefits, and cemetery services to military veterans.
1+ YOEU.S. citizenship, GS-7/9 eligibility, specialized help desk or access-management experience or qualifying graduate education, analytical skills, procedural accuracy, and customer support ability.
Mount Hermon Association: Operates Christian-themed summer camps and retreat facilities.
Basic IT infrastructure experience and computer skills; ability to work independently, troubleshoot technology, lift and carry 50 pounds, follow driving guidelines, and provide U.S. work eligibility.
Onsite Help Desk Engineer - Level 1 ($30-$34/HR, Menlo Park, CA)
Menlo Park, California, United States
$30-$34/hrOnsiteFull Time
Bit by Bit: Provides managed IT and cybersecurity services for small businesses.
1+ YOE1–3 years of help desk or desktop support experience preferred; knowledge of Windows 10/11, Microsoft 365, hardware, cabling, Wi-Fi, TCP/IP, troubleshooting, customer service, and technical escalation.
Microsoft Windows, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft OneDrive, Wi-Fi, TCP/IP
Sharp Solutions, Inc.: Provides IT consulting and professional services to government agencies.
1+ YOERequires 1–2 years of related experience, Windows and macOS support, Active Directory administration, Microsoft Office proficiency, strong troubleshooting, documentation, collaboration, and communication skills.
Windows, Mac, iOS, macOS, Microsoft Office Suite, Active Directory, BIOS
ZscalerNASDAQ: ZS: Provides cloud-native cybersecurity solutions through zero trust architecture.
Requires ServiceNow, Windows/MacOS, Google Workspace, Microsoft Office, Zoom, hardware support, strong communication and customer service skills, and foundational AI/ML understanding.
ServiceNow, Windows, MacOS, Google Workspace, Microsoft Office, Zoom, Zoom Rooms, Logitech, AI/ML
Senior Project Support / Federal Travel Help Desk Specialist - NASA AMES
Mountain View, California, United States
HybridFull Time
ASRC Federal: Provides engineering and IT services to federal government agencies.
4+ YOEExtensive knowledge of Federal Travel Regulation, 4+ years supporting federal travel programs, experience with NASA travel operations, GTCC, ConcurGov/Go.gov, strong customer service and policy interpretation skills.
ConcurGov, Go.gov, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, Microsoft SharePoint, Virtual Meeting platforms
Milestone Technologies: Global provider of IT managed services and digital solutions.
2+ YOE2+ years help desk experience with walk-up service; strong Mac and PC support, network troubleshooting, collaboration tools (Slack, Teams, Google Workspace), ticketing/process knowledge, customer service and coaching skills.
ServiceNow, Mac OS, Slack, Microsoft Teams, Google Workspace
Mercy Housing: Develops and manages affordable housing for low-income individuals.
1+ YOERequires at least one year of general office experience and customer service knowledge. High school diploma or equivalent preferred; Yardi and Microsoft Word skills are helpful.
San Quentin or Marin County or San Francisco or Oakland or Sacramento or California
$5k-$9k/moOnsiteFull Time
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Provides hands-on IT support for end-user devices, printers, networks, software, mobile devices, help desk services, training, and IT service delivery in a correctional setting.
Microsoft Active Directory, Microsoft Windows, Microsoft Office 365, Mobile Device Management, Endpoint Management, Microsoft Remote Desktop, Dameware, Virtual Private Network (VPN), Virtual Desktop Infrastructure (VDI), ServiceNow, Microsoft Operating System, Enterprise Information Services, Human Resources Technology System (HRTS)
Jennifer Chiang, DDS: Private dental practice providing comprehensive functional and cosmetic dentistry.
Warm, personable front-desk professional who greets patients, guides visits, communicates clearly, is organized, coachable, and reliable; dental experience helpful but not required.
Aechelon Technology: Produces 3D simulator content and visual simulation systems.
2+ YOE2+ years help-desk or technical support experience; troubleshooting hardware/software; experience with ticketing, ERP/CRM, and documentation; strong customer service and written communication.
Jira, Confluence, Oracle NetSuite/Fusion, Microsoft Windows, Microsoft Office, ERP
DMD Systems: Provides secure IT asset disposition and data destruction services.
Experience in business applications, help desk, enterprise systems, or technical support preferred; strong communication, organization, documentation, troubleshooting, testing, and user-support skills required.
Microsoft Dynamics, Power Platform, Azure DevOps, Ziperase, PrologMobile, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
SBT Global: Provides integrated IT consulting and global logistics management services.
Bilingual Korean and English helpdesk professional with experience troubleshooting hardware, software, and network issues; familiarity with help desk and remote desktop tools; relevant certifications preferred.
UCSF Health: Academic medical center providing advanced patient care and research.
2+ YOEBachelor's degree or equivalent experience; 2+ years desktop or help desk support in complex Windows and Macintosh environments; troubleshooting, networking, training, documentation, and customer service skills required.
Microsoft ADUC (Active Directory), Microsoft System Configuration Manager, Tivoli Endpoint Manager (Big Fix), Microsoft Windows, Macintosh OS X, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, VPN, Android, iOS, PMP, ITIL, MCP, MSCE, MSCA, CCNA, HDI
AccentureNYSE: ACN: Global provider of management consulting and technology services.
1+ YOEMinimum 1 year technical support experience with hardware, familiarity with help desk ticketing and remote support tools, high school diploma/GED, experience with AR/VR a plus.