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15 helpdesk manager jobs at 14 companies in Pasadena, CA

3mo
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Helpdesk Supervisor
El Segundo, California, United States
$70k/yr OnsiteFull Time
Internet Brands
Internet Brands: Operates vertical digital media properties and software service platforms.
7+ YOE2+ Mgmt7+ years in IT helpdesk management; strong leadership; excellent troubleshooting and stakeholder engagement; ITSM experience.
ServiceNow, Jira, Service Desk Plus, Zendesk
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2d
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Helpdesk Specialist
Los Angeles, California, United States
$67k-$80k/yr OnsiteFull Time
IntePros Federal
IntePros Federal: Provides IT, cybersecurity, and management services to federal agencies.
4+ YOE4+ years help desk/desktop support experience, strong Windows and Microsoft 365 skills, ServiceNow experience, ability to supervise queues and meet SLAs, basic network troubleshooting, excellent communication.
ServiceNow, Windows, Microsoft 365, SharePoint
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2w
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IT Helpdesk Engineer
Los Angeles, California, United States
$35/hr OnsiteFull Time
Meow Wolf
Meow Wolf: Creates large-scale immersive and interactive multimedia art installations.
3+ YOE3+ years IT experience with Level 2 proficiency; Windows and macOS support; Google Workspace and Microsoft 365 administration; networking (AD,DHCP,DNS,Group Policy), MDM, managed antivirus, backup solutions; CompTIA A+ and Network+ preferred.
Windows, macOS, Google Workspace, Microsoft 365, Active Directory, DHCP, DNS, Group Policy, MDM, Ethernet, SaaS
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1mo
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Corporate Helpdesk Supervisor
Santa Fe Springs, California, United States
$75k-$85k/yr OnsiteFull Time
Windsor
Windsor: Retailer of special occasion dresses and women's fashion apparel.
3+ YOE1+ MgmtMinimum 3 years IT help desk/desktop support experience, 1+ year supervisory experience, strong Windows, Microsoft 365, Active Directory, networking, ticketing, telecom and hardware troubleshooting skills; ability to work onsite including weekends/after-hours.
Windows, Microsoft 365, Active Directory, GoTo, Jive, Jamf, VPN, Wi-Fi
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1d
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IT Helpdesk/Admin (Clearance Required)
Corona, California, United States
$30-$32/hr OnsiteFull Time
Synectic Solutions
Synectic Solutions: Provides engineering and logistics services to defense agencies.
8+ YOE5+ MgmtActive U.S. citizenship and Secret clearance, CompTIA Security+ or IAT Level II, 8+ years experience with 5+ years in IT administration/DoD program management, Microsoft Office/SharePoint proficiency.
Microsoft Office Suite, Microsoft SharePoint
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1mo
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Helpdesk / On-Site Administrator - Torrance, CA
Torrance, California, United States
$30k-$59k/yr OnsiteFull Time
Xerox
XeroxNASDAQ: XRX: Sells printing hardware, digital document software, and managed IT services.
Manage fleet of printers, provide on-site support, monitor parts and supplies, coordinate with call center; requires A+ Certification, software/server experience, LAN printers.
A+ Certification, Software, Local Area Network (LAN)
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Information Systems Manager
Los Angeles, California, United States
$105k-$150k/yr OnsiteFull Time
Gracelight Community Health
Gracelight Community Health: Operates community health clinics providing primary and specialty medical care.
3+ YOE1+ MgmtOversee IS operations and helpdesk; supervise staff; 3-5 years IT/IS experience with network/admin and helpdesk; 1-2 years supervisory experience preferred; AD, network, security, HIPAA familiarity; relevant certifications preferred.
Active Directory, DNS, DHCP
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IT Help Desk Manager
Los Angeles or Los Angeles
$70k-$82k/yr OnsiteFull Time
The People Concern
The People Concern: Provides social services and housing for vulnerable populations in Los Angeles.
3+ YOEAssociate's degree or equivalent, 3+ years IT experience, CA driver’s license and vehicle insurance, knowledge of helpdesk operations, strong communication and leadership skills.
B4 Phish alert platform, VoIP, Jive, RingCentral, Verizon IPC, Apple iPhone, Windows, macOS, VPN, LDAP, Microsoft Word, Microsoft Excel
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Information Systems Manager
Los Angeles, California, United States
$105k-$150k/yr OnsiteFull Time
Gracelight Community Health
Gracelight Community Health: Provides primary and specialty healthcare services to underserved communities.
3+ YOE1+ Mgmt3-5 years IT/IS experience with network, systems, helpdesk; 1-2 years supervisory experience preferred; knowledge of network infrastructure, Active Directory, backup/DR, HIPAA-related IT controls; bachelor's preferred or equivalent certifications.
Active Directory, DNS, DHCP, routers, switches, firewalls, LAN, WAN
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Manager, Network Cable Plant
Los Angeles, California, United States
$151k-$169k/yr OnsiteFull Time
University of Southern California
University of Southern California: Private research university providing higher education and healthcare services.
6+ YOE3+ MgmtSix years IT, four years in large campus networks, three years in management; experience with LAN/WAN/wireless, data centers, and IT services; budget and vendor management.
LAN, WAN, Wireless, Data Center, CRM, Database, IT Help Desk, ServiceNow
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IT Support Specialist I
Paramount, California, United States
OnsiteFull Time
Precision Castparts Corp.
Precision Castparts Corp.NYSE: BRK.B: Manufacturer of complex metal components for aerospace and industrial markets.
1+ YOEProvide first-level helpdesk support, troubleshoot hardware/software, manage Active Directory and mobile devices, document tickets, and perform occasional after-hours support.
Active Directory, Windows 7, Windows 10, Mobile Device Management
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Director, Educational Technology and Innovation
Mission Viejo, California, United States
$158k-$234k/yr OnsiteFull Time
South Orange County Community College District
South Orange County Community College District: Provides higher education and vocational training in Southern California.
3+ YOEMaster's in a related field, minimum 3-5 years experience in educational technology or instructional support in higher education; management experience preferred; knowledge of LMS, accessibility (Section 508/ADA), AI/VR/AR, helpdesk/service management, budgeting, and supervision.
LMS, Canvas, Blackboard, Moodle, ERP, AI, VR/AR
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1mo
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IT Technician
Santa Monica, California, United States
$30-$35/hr OnsiteFull Time
HLW
HLW: Global architecture, interior design, and strategic planning firm.
0+ YOEProvide on-site IT support for a Santa Monica office: helpdesk ticket resolution, hardware and workstation deployment, account management, and participation in global IT projects. 0–3 years IT support experience; Microsoft 365 and AD knowledge required.
Microsoft 365, Windows 10, Windows 11, Microsoft Office, Microsoft Azure, Microsoft Entra ID, Active Directory, Revit, AutoCAD
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Senior Analyst, Service Desk
Jersey City or New York City or Los Angeles
$100k-$120k/yr OnsiteFull Time, Temporary
Wedbush Securities
Wedbush Securities: Full-service investment firm and financial services provider.
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
ITSM, ITIL
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2d
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Learning Technology Specialist
Rosemead, California, United States
$90k-$127k/yr HybridFull Time
Panda Restaurant Group
Panda Restaurant Group: Operator of American Chinese fast-casual restaurant chains.
5+ YOEBachelor's degree, certification or training in e-learning, 5+ years HR/L&D experience, LMS administration and helpdesk experience (ServiceNow), ability to develop e-learning and reports; obtain Food Handler card within 30 days.
Learning Management System, ServiceNow
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