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64 implementation success manager jobs at 44 companies in Cupertino, CA

3mo
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Implementation Manager
San Francisco or Toronto
RemoteFull Time
Invert
Invert: Bioprocess AI software for biopharma and sustainable product development.
5+ YOE5–7 years in implementation, customer success, or account management at a B2B SaaS company; bio/pharma industry experience; API and data infra familiarity; BS in STEM.
APIs, Data schemas, Historians, Bioreactor data systems, Cloud data infrastructure
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1mo
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Implementation Manager
Austin or New York City or San Francisco
HybridFull Time
Dealpath
Dealpath: Cloud platform for real estate investment and deal management.
3+ YOEBachelor's degree,3+ years implementation/customer success/project management/technical consulting or financial analysis,proficiency with Microsoft Excel and Google Sheets,strong communication,attention to detail and problem-solving.
Microsoft Excel, Google Sheets, SQL, Salesforce
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1d
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Manager, HRS Implementation
San Francisco or New York City or United States
$94k-$176k/yr HybridFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ MgmtRequires 5+ years in SaaS professional services, implementation, or customer success and 2+ years leading a team, plus prioritization, time management, attention to detail, and complex problem-solving skills.
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2mo
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Customer Success Manager/Implementation Consultant
Mountain View, California, United States
$80k-$95k/yr HybridFull Time
Stampli
Stampli: AI-powered accounts payable and financial operations automation platform.
3+ YOE3+ years in post-sales implementation/onboarding for B2B SaaS; experience owning complex implementations, ERP/P2P consulting (NetSuite, Sage), strong project management, communication, and cross-functional collaboration.
NetSuite, Sage, Stampli, ERP, ChatGPT Enterprise
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1mo
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Senior Manager of Implementation Success - NYC Metro
New York City or Boston or Los Angeles or San Francisco or Oakland or San Jose or Seattle or Washington
$83k-$99k/yr RemoteFull Time
New Classrooms
New Classrooms: Provides personalized math learning solutions and software for schools.
6+ YOE6+ years in K–12 education, edtech, or related field; school-based experience; strong data literacy, project management, and partner-facing skills; proficiency with Google Workspace, Excel/Sheets; ability to travel frequently across NYC and up to 10% nationally.
Google Workspace, Microsoft Excel, Google Sheets, Amazon QuickSight, Tableau, Looker, Google Data Studio
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2w
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Senior Mid-Market Implementation Manager
New York City or San Francisco or Dallas
$104k-$127k/yr HybridFull Time
Canary Technologies
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
2+ YOEBachelor's degree, minimum 2 years account management/customer success experience in B2B SaaS, proven portfolio implementation delivery, stakeholder management, integrations experience, strong communication and organization.
PMS
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1mo
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Customer Success Manager
San Francisco or New York City
$97k-$120k/yr HybridFull Time
Hover
Hover: Creates 3D property models and measurements from smartphone photos.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
CRM
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1d
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Sr. Director, Client Success - Network Management & Implementation - Digital Assets
New York City or Scottsdale or San Francisco or Chicago or Phoenix or Washington
$226k-$282k/yr HybridFull Time
Early Warning Services
Early Warning Services: Operates payment and risk solutions for the financial industry.
15+ YOEBachelor's degree and 15+ years in payments, implementation, operations, network management, or program leadership. Requires complex financial-sector implementations and people leadership.
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3mo
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AI Success Manager, West
San Francisco or United States
$140k-$200k/yr HybridFull Time
Glean
Glean: AI platform for enterprise search and automated workplace agents
3+ YOE3+ years in technical deployment/implementation management; strong SDLC/Agile; AWS/Azure/GCP fundamentals certification; excellent PM and communication skills.
Cloud, SaaS, DevOps, SSO, API integrations
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1d
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Founding Customer Success Manager
San Francisco or New York City
OnsiteFull Time
Krea
Krea: Develops generative AI tools for image and video creation.
Customer Success or Account Management experience, account renewal and growth record, onboarding and implementation experience, strong communication skills, and proactive ownership in an early-stage environment.
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21h
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Customer Success Manager - UAE
Dubai or Toronto or London or New York City or San Francisco or Montreal or Paris or Berlin or Seoul
RemoteFull Time
Cohere
Cohere: Provides enterprise-grade large language models and AI software platforms.
8+ YOERequires 8+ years in customer success, account management, consulting, or technology delivery; 3–5 years with UAE enterprises; enterprise implementation experience; and fluent Arabic and English.
AI, AI/ML, GenAI, LLM
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1mo
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Customer Success Manager
San Francisco, California, United States
HybridFull Time
Rainfall Health
Rainfall Health: AI-powered compliance and reimbursement platform for hospitals.
4+ YOE3–6 years in customer success/account management/implementation (at least 4 years preferred), 2+ years selling into or serving health systems, familiarity with Epic and Cerner, enterprise renewals experience, Salesforce/Gainsight/ChurnZero proficiency, strong communication and data-driven skills.
EHR, Epic, Cerner, Salesforce, Gainsight, ChurnZero
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3d
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Customer Success Manager, GSI
San Francisco or Seattle or New York City or Washington
$200k-$265k/yr HybridFull Time
Anthropic
Anthropic: Developing safe and reliable artificial intelligence systems.
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.
API, Claude Code, Claude for Enterprise, AI/ML
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2mo
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Customer Success Manager (EMEA)
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
Singular
Singular: Marketing measurement platform for unified analytics and attribution.
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
ChatGPT, Claude, Gemini
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2mo
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Implementation Specialist
New York City or San Francisco
$100k-$150k/yr HybridFull Time
Foresight
Foresight: AI-driven data infrastructure for private market investment firms.
5+ YOE5+ years in finance or fund accounting systems, bachelor's in accounting/business (or equivalent experience), strong accounting knowledge, process and systems orientation, collaboration with Product/Engineering/Customer Success, analytics fluency; CPA preferred.
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2mo
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Implementation Engineer (Forward Deployed), Customer Success & Integrations
San Mateo, California, United States
HybridFull Time
Parspec
Parspec: AI platform for construction product selection and procurement.
5+ YOE5+ years in forward-deployed/integration implementation engineering for B2B SaaS; degree in CS/engineering or equivalent; hands-on API/REST/JSON experience; Workato/iPaaS and ERP/CRM integrations (Eclipse, SAP, Salesforce); AI/LLM tooling; strong customer-facing and project management skills.
Workato, iPaaS, API, REST, JSON, Webhooks, Eclipse, SAP, Salesforce, AI, LLM
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4d
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Founding Customer Success Manager
San Francisco, California, United States
OnsiteFull Time
Hyperscale
Hyperscale: An artificial intelligence building autonomous systems for physical operations.
3+ YOERequires 3+ years in customer success, implementation, or onboarding at a B2B SaaS company, strong communication, technical setup skills, organization, and comfort working independently in ambiguity.
API
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2mo
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Senior CSM - Implementation & Onboarding Lead
Paris or Seoul or Luxembourg or San Francisco
HybridFull Time
Hopae
Hopae: Provides decentralized digital identity and verification infrastructure.
7+ YOE7+ years experience (minimum), including 3+ years in Customer Success/Implementation/Technical Onboarding; technical experience with API integrations; proficiency with automation and CS tools; fluent English; based in Paris/Île-de-France preferred.
Zapier, Make, n8n, HubSpot, Intercom, Notion, Jira, Gainsight, sd-jwt-js
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1mo
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Senior Enterprise Customer Success Manager
Toronto or San Francisco
HybridFull Time
Accord
Accord: Platform for managing B2B sales processes and customer onboarding.
5+ YOE5+ years in Customer Success/Account Management/Implementation at B2B SaaS, enterprise experience, proven renewal/expansion ownership, strong stakeholder management and change management skills.
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3w
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Enterprise Core Implementation Consultant
United States or San Francisco or New York City or Washington
$89k-$135k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
4+ YOE4+ years in senior customer success/account management/consulting with enterprise SaaS, strong project management, consultative implementation experience, excellent communication; Bachelor’s degree required.
Tofu
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