Senior Manager of Implementation Success - NYC Metro
New York City or Boston or Los Angeles or San Francisco or Oakland or San Jose or Seattle or Washington
$83k-$99k/yrRemoteFull Time
New Classrooms: Provides personalized math learning solutions and software for schools.
6+ YOE6+ years in K–12 education, edtech, or related field; school-based experience; strong data literacy, project management, and partner-facing skills; proficiency with Google Workspace, Excel/Sheets; ability to travel frequently across NYC and up to 10% nationally.
Google Workspace, Microsoft Excel, Google Sheets, Amazon QuickSight, Tableau, Looker, Google Data Studio
Parspec: AI platform for construction product selection and procurement.
5+ YOE5+ years in forward-deployed/integration implementation engineering for B2B SaaS; degree in CS/engineering or equivalent; hands-on API/REST/JSON experience; Workato/iPaaS and ERP/CRM integrations (Eclipse, SAP, Salesforce); AI/LLM tooling; strong customer-facing and project management skills.
ServiceNowNYSE: NOW: Enterprise cloud platform for digital workflow automation.
5+ YOERequires 5+ years in customer success, account management, implementation, or SaaS consulting; enterprise customer experience; executive relationship skills; problem-solving and change management abilities; and a bachelor's degree or equivalent.
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOERequires 5+ years in Customer Success, Account Management, Implementation, or SaaS Consulting; enterprise customer experience; executive relationship skills; technical communication; and a bachelor's degree or equivalent.
ServiceNow, Moveworks AI Assistant, ServiceNow AI platform, Reasoning Engine, LLMs, ITSM
Glean: AI platform for enterprise search and automated workplace agents
3+ YOE3+ years in technical deployment/implementation management or technical account management of SaaS; strong SDLC/Agile/DevOps experience; certified in cloud fundamentals.
Commure: AI-powered software platform for healthcare workflow and administrative automation.
2+ YOERequires 2–5+ years in implementation, operations, consulting, customer success, solutions engineering, or similar customer-facing work, plus project management, communication, organizational, and cross-functional skills.
ServiceNowNYSE: NOW: Enterprise cloud platform for digital workflow automation.
5+ YOERequires 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience; executive relationship skills; a bachelor's degree; and willingness to travel 10–25%.
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOE5+ years in account management/implementation or sales in software/SaaS, bachelor’s degree, experience with enterprise deployments, strong communication, problem-solving, and executive relationship skills; willing to travel 10-25%.
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
2+ YOERequires 2+ years in software/SaaS account management, implementation, or sales; enterprise deployment experience; technical solution communication; executive relationship building; and a bachelor's degree.
Hippocratic AI: Develops safety-focused generative AI for autonomous clinical healthcare conversations.
5+ YOEBachelor’s degree and 5+ years of health systems experience required, with complex healthcare implementation, relationship-building, project management, clinical workflow, and regulatory knowledge.
LeanData: Automates lead-to-account matching and routing for B2B revenue teams.
8+ YOE3+ Mgmt8+ years in customer success or post-sales B2B SaaS, 3+ years managing CS teams, ownership of gross/net retention, strong operational and analytical skills, experience with mid-market/enterprise implementations, relevant degree (MBA a plus).
Vancouver or Plano or Foster City or Tel Aviv or Toronto or London or Amsterdam or Tbilisi or Medellin
$88k-$110k/yrHybridFull Time
Tipalti: AI-powered platform for finance automation and global payments.
4+ YOERequires 4+ years in implementation, project management, consulting, onboarding, or SaaS customer success; strong communication and project management skills. SaaS, ERP, accounting, and web application experience preferred.
Plano or Vancouver or Foster City or Tel Aviv or Toronto or London or Amsterdam or Tbilisi or Medellin or Israel or San Francisco or United States or Canada
$88k-$110k/yrHybridFull Time
Tipalti: AI-powered platform for finance automation and global payments.
4+ YOERequires 4+ years of SaaS implementation, project management, consulting, onboarding, or customer success experience, strong communication and project management skills, and rapid adaptability.
NetSuite, QuickBooks, Intacct, HTML, CSS, JavaScript, API
United States or San Jose or Draper or California or New York City or Seattle or Los Angeles County or Massachusetts or Austin or Utah or Dallas or Houston or Florida or North Carolina or Illinois or Colorado or Arizona or Georgia or Oregon or Pennsylvania
$79k-$112k/yrHybridFull Time
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
2+ YOERequires 2+ years in software implementation, onboarding, or customer success; bachelor's degree; accounting software experience; AP workflow knowledge; strong communication, organization, and technical configuration skills.
Campbell Union School District: Providing public K-8 education services in Santa Clara County.
Valid California teaching credential or Emergency 30-Day Substitute Permit, resume, and demonstrated success working with K-8 children; classroom management and lesson-plan implementation skills required.
C3 AINYSE: AI: Sells enterprise artificial intelligence software and platforms.
6+ MgmtLead global customer support for enterprise AI/SaaS products; define support strategy, hire/retain staff, implement processes, measure success, and drive cross-functional issue resolution.