27 intake specialist jobs at 24 companies in Massachusetts
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Intake Specialist
Newton, Massachusetts, United States
OnsiteFull Time
Altman Nussbaum Shunnarah Trial Attorneys: Private nationwide personal-injury law firm representing injured people and their families.
Friendly, organized communicator to answer calls, gather client and incident details, enter case information, and route matters to attorneys; prior intake or customer service experience preferred but not required.
Altman Nussbaum Shunnarah Trial Attorneys: Boston-based personal injury law firm representing injured people and families nationwide.
Strong communication and customer-service skills, organization and attention to detail, ability to multitask, comfort collecting sensitive client information; prior intake/call center or legal experience preferred but not required.
New York or Chicago or Washington or Boston or Reston
$35-$48/hrOnsiteFull Time
Cooley: Private law firm advising technology, life sciences and high-growth companies on deals, litigation, intellectual property and regulation.
3+ YOE3+ years relevant experience, proficiency with Microsoft Office and iManage, knowledge of conflicts intake and ABA rules, strong attention to detail and communication, available for overtime.
Self Help, Inc.: Nonprofit Community Action Agency providing Head Start, energy assistance, and family services to Southeastern Massachusetts families.
2+ YOEHigh school diploma, 2 years intake/ human services experience, valid driver’s license and reliable transportation, background check, Microsoft Office skills, strong communication; bilingual skills welcomed.
Worcester or Southbridge or Webster or East Brookfield
$18-$21/hrOnsiteFull Time
Worcester Community Action Council: Nonprofit community action agency helping Central Massachusetts residents achieve economic self-sufficiency through education, energy, employment, and financial programs.
High school diploma/GED required (associate preferred). Must handle calls and greet clients, strong communication and organization, Microsoft Office proficiency, ability to remain stationary and lift up to 50 lbs; Spanish a plus.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
EasCare Ambulance Service: Private Massachusetts ambulance provider delivering emergency, non-emergency, ALS, BLS, and wheelchair transportation across southeastern Massachusetts.
1+ YOEHigh school diploma/GED, 1+ years medical billing experience preferred, knowledge of Medicare/Medicaid and ambulance reimbursement, HIPAA compliance, proficiency with medical billing software, EHR/HER, and Microsoft Office.
medical billing software, Electronic health records (HER), Web based applications, Microsoft Office, Microsoft Excel, Microsoft Word
Loomis, Sayles & Company: Private active investment management firm serving institutional and retail clients through equity, fixed-income, multi-asset, and alternative strategies.
Series 7 required; bachelor’s degree or equivalent; experience with client onboarding, AML/KYC, account documentation; strong communication, organization, and stakeholder coordination skills; financial industry experience preferred.
Marsden Law P.C.: Massachusetts private law firm providing estate planning, probate, elder law, and Medicaid guidance to individuals and families.
Prior customer service experience, education or work experience equivalent to a bachelor's degree, CRM experience, strong empathy and communication, ability to qualify leads and schedule consultations, attention to detail.
Island Counseling Center: A community-based organization providing behavioral health and social support services to island residents.
Front desk and intake coordination for behavioral health clients, scheduling and documentation, outreach/follow-up, strong communication, computer proficiency; bilingual Portuguese and Recovery Coach certification are assets.
Cambridge Somerville Elder Services: Nonprofit aging-services agency helping older adults and adults with disabilities live independently at home in Cambridge and Somerville.
2+ YOEFluent in English and one listed language, strong assessment and advocacy skills, knowledge of Home Care/MassHealth, Certified Application Counselor, 2 years case management or related experience preferred.
Catholic Charities Boston: Boston is a Catholic nonprofit social-service organization serving vulnerable individuals and families across Eastern Massachusetts.
Bachelor's degree, adult ESOL or Adult Basic Education teaching experience, assessment certification eligibility, and strong organizational, communication, technology, and data management skills required.
Boston Clinical Trials: Private U.S. clinical research site network conducting inclusive clinical trials across multiple therapeutic areas for diverse communities.
3+ YOEAssociate’s degree and 3+ years in customer service or admin; bilingual English/Spanish a plus; strong communication and organizational skills.
Vinfen: Nonprofit provider of community-based health and human services.
2+ YOE2+ years healthcare or human services experience; knowledge of MassHealth/Medicare, prior authorizations, billing support; CAC certification required; valid US driver's license and ability to drive; EHR and Microsoft Office proficiency.
Electronic Health Records (EHRs), Microsoft Office Suite
Old Colony Elder Services: Private nonprofit aging-services agency helping older adults and people with disabilities live safely and independently.
High school diploma or equivalent, excellent communication and organizational skills, basic computer skills, ability to multi-task; driver\u0002s license and reliable transportation required; Community Resource Specialist certification required.
Colorado or Connecticut or Florida or Georgia or Illinois or Louisiana or Maine or Massachusetts or New Jersey or North Carolina or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia
$20/hrRemoteFull Time
Chisholm Chisholm & Kilpatrick LTD: Private public-interest law firm representing veterans, disability claimants, and charities in veterans benefits, ERISA, and bequest matters.
1+ YOEHigh school diploma required (BA preferred); 1+ year high-volume phone/customer service experience; ability to make/receive calls 6-8 hours/day; Microsoft Office proficiency; reliable high-speed internet (30 Mbps upload).
Action for Boston Community Development: Nonprofit community action agency helping low-income Greater Boston residents move from poverty to stability and success.
0+ YOECollect and maintain ERSEA data; conduct outreach, intake, eligibility determination, enrollment, attendance monitoring, and reporting in compliance with federal/state regulations.
Northeastern University: Private research university located in Boston, Massachusetts.
2+ YOEBachelor's degree and 2+ years progressive administrative experience; event coordination, visitor intake for visa processing, advanced Microsoft Office skills, strong communication and independent judgment.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Zoom
University of Massachusetts Amherst: The Commonwealth's flagship public research university.
4+ YOEManage intake, prioritization, routing, and lifecycle of facilities work orders; create reports and dashboards; maintain IWMS data; analyze operational KPIs; provide system support and training.
TMA, IWMS, CMMS, Power BI, Crystal Reports, Tableau, Microsoft Excel, SQL, Simplex, Johnson Controls (JCI), Samsara, Water Quality Monitoring Systems, Tank Monitoring Systems, Overtime management systems
International Institute of New England: Nonprofit human-services organization helping refugees and immigrants through resettlement, education, employment, and immigration legal services.
1+ YOEProvide comprehensive case management for refugees, asylees, and survivors of trafficking; conduct intakes, referrals, apartment setup, advocacy, and documentation. Spanish proficiency and transportation required.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
Action Inc.: Nonprofit Community Action Agency providing housing, education, employment, and energy services on Cape Ann.
3+ YOEAS in Human Services or 3+ years administrative experience in social services, proficiency with Microsoft Office, excellent communication, ability to complete intakes, pass CORI background check, and be legally authorized to work in the U.S.