1w
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Technical Support Specialist
Boston or Burlington
$70k-$80k/yr HybridFull Time
2+ YOEBachelor's or equivalent and ≥2 years technical support experience; strong IT knowledge (firewalls, DHCP, Active Directory), customer-facing skills, problem-solving, and experience with environmental monitoring preferred.
viewLinc, Zoom, Microsoft Teams, Active Directory
1mo
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Technical Support Specialist
Boston, Massachusetts, United States
OnsiteFull Time
Bachelor's degree in a technological or scientific field, fluency with Microsoft Windows, technical problem-solving and communication skills, customer-facing support experience preferred, English fluency, must hold valid US work authorization.
Zendesk, TeamViewer, Salesforce, Document360, Amazon Web Services, iMotions Lab, iMotions Online, Microsoft Windows, R, Python, Matlab, Varjo, HTC, Unity
1mo
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Technical Support Specialist
Burlington or United States
HybridFull Time
1+ YOEBachelor's degree or equivalent experience; 1+ year technical support; knowledge of Linux, Tomcat, PostgreSQL, Java, scripting; strong root-cause analysis; independent work; good communication; occasional weekend/after-hours work.
Linux, Tomcat, PostgreSQL, Java, Scripting
1mo
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TECHNICAL SUPPORT SPECIALIST
Woburn or Cranston or Plainville or Fall River or Randolph
OnsiteFull Time
3+ YOE3+ years HVAC or technical support experience; HS/GED required; proficient with Microsoft Excel/PowerPoint/Word and CRM; strong communication, troubleshooting, documentation, and problem-solving skills; ability to lift 30 lbs and travel occasionally.
CRM, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
3w
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Senior Technical Support Specialist
Atlanta or Austin or Boston or Chicago or United States or San Francisco or New York City or Denver or London or Lisbon
$72k-$112k/yr RemoteFull Time
US-based (EST/CST) technical support for SaaS customers; experience with high-priority accounts, troubleshooting technical issues, using monitoring and ticketing tools, strong customer relationship and communication skills.
Iterable, Datadog Dashboards, JIRA, Zendesk, HTML, CSS, Javascript, JS Frameworks
2w
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Technical Support Specialist
Boston, Massachusetts, United States
RemoteFull Time
1+ YOEPrior customer support or operations experience (B2B SaaS a plus); ability to read/understand JavaScript; strong problem-solving and communication skills; native-level English; comfortable working in a software platform.
JavaScript
1mo
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Technical Support Specialist
London or Boston
OnsiteFull Time
3+ YOE3+ years desktop/end-user computing support across multiple sites (EMEA preferred). Proficiency with Windows/macOS, Microsoft 365, Azure AD/Entra ID, Intune/JAMF, PowerShell, Jira Service Management, and networking basics. Strong communication skills; English required.
Windows 10, Windows 11, macOS, Linux, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Azure AD / Entra ID, Active Directory, Group Policy, Intune, JAMF, PowerShell, Jira Service Management, VPN, Wi-Fi, DNS, DHCP
6d
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Technical Support Specialist Team Lead
Waltham, Massachusetts, United States
$95k-$100k/yr HybridFull Time
5+ YOE5+ years customer/technical support experience, advanced troubleshooting, technical writing, CRM/ERP experience, leadership, ability to lift 75 lbs, bachelor\u0002s degree in related field preferred.
Salesforce, Microsoft Office, Microsoft Teams, Microsoft Outlook, ERP, CRM
2mo
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Technical Support Specialist - AutoCAD Elec
Boston, Massachusetts, United States
$60k-$108k/yr OnsiteFull Time
6+ YOEProvide technical support for AutoCAD Electrical; 6+ years of industry experience; strong English communication; proficient with AutoCAD and AutoCAD Electrical; customer service oriented.
AutoCAD, AutoCAD Electrical
1w
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Technical Support Specialist, IT Solutions
Bedford, Massachusetts, United States
OnsiteFull Time
3+ YOEBachelor's degree (or equivalent experience), minimum 3 years technical customer support experience in healthcare IT, experience with interfaces, networking, databases, VPN/remote access, strong communication and escalation skills.
LIS, HIS, Interface Engines, Middleware, VPN, Databases, Networking, ADT/POCT Devices
1w
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Technical Support Specialist
Boston, Massachusetts, United States
$110k-$120k/yr HybridFull Time
3+ YOEExperience with enterprise endpoint management (Intune, Autopilot, Jamf), application packaging, patching, PowerShell scripting; 3+ years endpoint/desktop engineering experience preferred; strong troubleshooting and collaboration skills.
Microsoft Intune, Microsoft Autopilot, Patch My PC, SCCM, Jamf, PowerShell
3w
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Customer Technical Support Specialist
Danvers or Cambridge
$50k-$55k/yr HybridFull Time
1+ YOE1-3 years supporting customer-facing software or a bachelor’s in a technical field. Strong verbal/written communication, problem solving, browser and OS knowledge (IE, Safari, Chrome, Mozilla, Windows, Mac), and experience with Salesforce, C#, and HTML.
CCC's proprietary software, RightFind Enterprise, IE, Safari, Chrome, Mozilla, Windows, Mac, Salesforce, C#, HTML
1w
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Manufacturing Technical Support Specialist
Hopkinton, Massachusetts, United States
$76k-$96k/yr OnsiteFull Time
2+ YOEAssociate degree required (Bachelor's preferred), 2+ years technical/field service experience, mechanical/electrical troubleshooting skills, customer service experience, Microsoft Office proficiency, ability to travel up to 10%.
Microsoft Word, Microsoft Excel, Outlook, PowerPoint
2w
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Technical Support Specialist, Monitoring
Boston, Massachusetts, United States
$25-$40/hr OnsiteFull Time
2+ YOE2+ years help-desk/ticket experience preferred; degree in biomedical engineering/computer science or equivalent; Windows and Office experience; CBET, EEG, or CompTIA A+ preferred; strong troubleshooting and communication skills.
Windows XP, Windows 7, Windows 10, Microsoft Office
2mo
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Technical Support Specialist, Data Repository
Canton, Massachusetts, United States
$54k-$66k/yr HybridFull Time
Bachelor's degree preferred in IT, MIS, CIS, Data Analytics or equivalent experience; strong analytical, problem-solving, and customer service skills; experience with PCs/servers; SQL/DB experience.
Microsoft SQL Server, PostgreSQL, SQL
2mo
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Technical Sales and Support Specialist
Westwood, Massachusetts, United States
OnsiteFull Time
2+ YOEDegree in organic chemistry or electronics, or related technical field; minimum 2 years in coatings or specialty chemicals; strong SMT knowledge; willing to travel; French or German language capability preferred.
Nordson, TTnS, PVA equipment
1d
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Technical Product Specialist
Nashua, New Hampshire, United States
OnsiteFull Time
2+ YOEBachelor's in engineering preferred,2+ years product marketing/sales technical support,ability to read mechanical drawings,excellent communication and organizational skills,proficiency with Outlook, Excel, and PowerPoint.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
6d
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Program Support Specialist (District NxPert)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$53k-$69k/yr OnsiteFull Time
1+ YOE1+ year specialized experience assessing data integrity in electronic case management systems, providing technical support, and training staff; strong communication and analytical skills.
Teams, Zoom, LiveMeeting
4w
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Technical Product Specialist
Nashua, New Hampshire, United States
OnsiteFull Time
2+ YOEBachelor's in EE/ME preferred, 2+ years product marketing or sales technical support, ability to read mechanical drawings, proficiency with Outlook/Excel/PowerPoint, excellent communication and organizational skills, up to 10% travel.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
1mo
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Custom Products Technical Quote Specialist
Marlborough, Massachusetts, United States
$60k-$75k/yr OnsiteFull Time
2+ YOEBachelor's in engineering or science, 2+ years in sales/applications/quoting or technical sales support in industrial/manufacturing, strong communication, project management, and ability to produce P&ID and technical documentation.
Danaher Business System, P&ID
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