5d
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ITIL/ITSM Coordinator
Dallas, Texas, United States
OnsiteFull Time
5+ YOE5+ years in IT operations/service management, incident/problem/change/release coordination, ITIL knowledge, ServiceNow experience, strong stakeholder communication and major-incident handling skills.
ServiceNow, AWS, Azure, GCP, CI-CD
2mo
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CMDB Platform and ITIL Process Governance Administrator
Wayne or Charlotte or Dallas
HybridFull Time
5+ YOEFive+ years related IT experience; ITSM; ITIL Foundation; CMDB/data governance; data normalization; ServiceNow a plus.
ServiceNow, CMDB, ITSM, AWS, Azure
1w
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ITIL Production Support Engineer
Atlanta or Charlotte or Dallas or New York City
$63k-$83k/yr OnsiteFull Time
5+ YOEBachelor's degree, 5+ years production/application support, strong ITIL knowledge, incident/problem/change/Major Incident management, SQL, ticketing and monitoring tool experience, cloud and scripting exposure.
ServiceNow, Remedy, Jira Service Management, SQL, Splunk, Dynatrace, AppDynamics, Datadog, Grafana, Azure, AWS, GCP, PowerShell, Python, Shell
2mo
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Manager - IT Disaster Recovery
Arlington, Texas, United States
HybridFull Time
GM Financial: Provides automotive financing and leasing services for dealers and consumers.
3+ YOEExtensive disaster recovery and business continuity expertise; ITIL knowledge; 3-5 years in DR/BC; HS diploma required, Bachelor's preferred.
ITIL, Visio, Microsoft Office
2w
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Threat Detection & Response Consultant
Raleigh or Reston or Richardson
OnsiteFull Time
Experience in incident handling, cyber incident management, ITSM (Jira), documentation and regulatory reporting; familiarity with NIST, ITIL, vulnerability management, and SOC operations.
Jira, SOAR, NIST, ITIL, AI
2mo
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Technology Operational Risk Management Director - Executive Director
Jersey City or Tampa or Plano
$185k-$285k/yr OnsiteFull Time
10+ YOE10+ years of senior IT leadership; ability to influence executives; experience with cloud architectures; strong vendor management; ITSM/ITIL; resiliency and observability; excellent communication.
Jira, Jenkins, Artifactory, ITIL, Cloud platforms
5d
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Principal Developer, Technology Services
Irving, Texas, United States
OnsiteFull Time
12+ YOE12+ years technology experience; test-driven development, code analysis, data architecture, automation, ITIL-aligned processes, agile delivery, stakeholder communication and leadership.
ITIL, CSM, AWS, Agile
1mo
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Analyst V, Technology Services
Irving, Texas, United States
OnsiteFull Time
5+ YOE5-7 years technology or business experience; experience with process improvement, documentation, automation, ITIL-aligned processes, cross-team initiatives, and strong communication skills.
ITIL, CSM, AWS, Agile
2w
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Sr. Analyst, Technology Services
Irving, Texas, United States
OnsiteFull Time
7+ YOE7+ years technology/business experience; deliver reporting and analytics, drive automation and ITIL-aligned process improvements; strong communication, organization, and stakeholder management skills.
ITIL, CSM, AWS
3w
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Sr. Analyst, Technology Services
Irving, Texas, United States
OnsiteFull Time
7+ YOE7-10 years experience in technology or business; degree or certification in technology/business; experience with process improvement, automation, ITIL-aligned processes, metrics, and stakeholder communication.
ITIL, CSM, AWS
1mo
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Executive Director, IT Systems
Fort Worth, Texas, United States
$153k/mo OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree, 8 years related IT experience, 5 years supervising, experience with enterprise applications and Microsoft 365/Office, knowledge of ITIL, Ellucian ERP experience preferred.
Microsoft Office, Microsoft 365, Ellucian Colleague, Ellucian Banner, ITIL v3, ITIL v4
1mo
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Senior Incident Management Practice Engineer
Dallas or Charlotte or Louisville or Tampa or Fort Lauderdale or Washington or Chicago or Atlanta or New York or Nashville or Boston or Texas
$89k-$121k/yr RemoteFull Time
5+ YOEBachelor's or equivalent experience, 5+ years in IT operations/DevOps/incident management, ServiceNow and ITIL 4 familiarity, experience with AIOps/automation, observability, and cross-team process integration.
ServiceNow, AIOps, ITIL 4
2mo
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IOC Incident Commander
Dallas, Texas, United States
OnsiteFull Time
5+ YOEBachelor's in CS/Data Science/Statistics or equivalent; 5+ years incident management; ITIL; CMDB concepts; Jira Service Management; 24x7 IOC/NOC with 12-hour shifts.
Jira Service Management, CMDB, Observability, Automation, ITIL
1d
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Senior Manager of Information Technology
Washington or Plano or Brooklyn or New York or New York
$165k-$205k/yr FieldFull Time
7+ YOE5+ Mgmt7+ years in technology deployment/IT operations with 5+ years managing field/deployment teams; experience with multi-site deployments, vendor management, ITSM/ITIL and restaurant technology stacks.
POS, digital menu boards, kitchen display systems, AV, security, Networking, Active Directory, Configuration Management, Hardware & Software Installation, Asset Management, Imaging & Remote Deployment, Virtualization & Cloud Platforms, Network Configuration, Troubleshooting, ITIL
1w
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Director of Customer Care
Plano, Texas, United States
OnsiteFull Time
10+ YOE10+ MgmtUS citizen with 10+ years leading global customer service in SaaS/HaaS; bachelor’s degree required; strong ITIL, QA and government client experience; English and French proficiency.
ITIL, Six Sigma, Agile, PMP
1w
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Network Manager
Plano, Texas, United States
$120k-$140k/yr OnsiteFull Time
15+ YOEExpertise in enterprise networking, wireless, cybersecurity, OT/IT integration, routing (BGP, OSPF, EIGRP), SD-WAN, DNS/DHCP/IPAM, firewalls, automation, ITIL, and leadership of technical teams.
BGP, OSPF, EIGRP, LAN, WAN, SD-WAN, DNS, DHCP, IPAM, firewalls, load balancers, cloud networking, network monitoring/observability platforms, ITIL, WLAN, OT/IT
1mo
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Site Reliability Engineer 6159186
Dallas, Texas, United States
HybridFull Time
5+ YOEMinimum 5 years SRE experience, 5+ years handling technology triage and ITIL processes, and an associate degree required; hybrid role with 3 days onsite in Dallas, TX.
ITIL, APSRE
1mo
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Business Applications Technology Analyst
Dallas, Texas, United States
OnsiteFull Time
4+ YOEBachelor's or equivalent experience, typically 4 years related experience, strong SAP S4/HANA experience preferred, familiarity with ITIL practices, Service-Now and Baan, and enterprise application administration.
SAP S4/HANA, Service-Now, Baan, ITIL, EIS
6d
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Cerner Clinical Tower Manager
Plano, Texas, United States
$115k-$120k/yr RemoteFull Time
3+ YOEBachelor's degree required; min 3 years experience; strong Cerner/Oracle Health knowledge; ITSM/ITIL expertise; ServiceNow/Remedy experience; leadership, stakeholder management, and analytical skills.
Cerner, Oracle Health, ServiceNow, Remedy, Powerforms, IView, Mpages, FirstNet, Surginet, ITSM, ITIL
12h
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HCM Support Analyst
Dallas, Texas, United States
OnsiteFull Time
AspireHR: A woman-owned HCM consulting firm providing implementation and managed services for HR systems.
Provide frontline HCM support and troubleshooting for HR/payroll systems, strong customer service, familiarity with IT/HR processes, Office365/Teams, ITSM tools; ITIL/SAP/AWS certifications desired.
SAP SuccessFactors, Microsoft Office365, Microsoft Teams, ITSM, AWS, SAP
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