231 itil jobs at 148 companies in Illinois
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ITIL/ITSM Coordinator
Chicago, Illinois, United States
OnsiteFull Time
5+ YOE5+ years in IT operations/service management; incident, problem, change, and release coordination; ITIL knowledge (certification preferred); ServiceNow experience; strong stakeholder communication.
ServiceNow, DevOps, CI-CD, AWS, Azure, GCP
2mo
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ServiceNow Architect
Oak Brook, Illinois, United States
$120k-$180k/yr OnsiteFull Time
6+ YOESix+ years in ServiceNow architecture/implementation; ITIL knowledge; offshore collaboration; strong communication and problem-solving skills.
ServiceNow, ITSM, ITOM, HRSD, CSM, JavaScript, HTML, CSS
1mo
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Sr. IT Services Specialist
Chicago, Illinois, United States
$80k/yr OnsiteFull Time
5+ YOE5+ years in IT support/operations; experience with ITSM/ITIL, Microsoft 365 and Windows; strong escalation handling, stakeholder communication, and process improvement skills.
ITSM, ITIL, Microsoft 365, Windows
2mo
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Production Reliability Engineer II
Scottsdale or San Francisco or Chicago or New York
$66k-$82k/yr HybridFull Time
2+ YOEBachelor's degree in CS/IS; 2-5 years in IT/DevOps; ITIL/ITSM knowledge; Agile; strong problem solving; ability to relate business needs to system capabilities.
ITIL, ITSM, Agile, Networking, Distributed Systems
3w
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Principal, Application Capability Owner
Franklin or Carrollton or Chicago or Morrisville or Boston
$142k-$214k/yr HybridFull Time
7+ YOEBachelor's degree and minimum 7 years enterprise IT experience owning ERP/platforms; strong ERP, ITIL, governance, cybersecurity, DR/BCP, and stakeholder leadership skills.
SAP, Oracle, Microsoft Dynamics, Infor, Application Lifecycle Management (ALM), ITIL, ITGC, CMDB, Disaster Recovery (DR), Business Continuity Planning (BCP), High Availability (HA)
1mo
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Senior Incident Management Practice Engineer
Dallas or Charlotte or Louisville or Tampa or Fort Lauderdale or Washington or Chicago or Atlanta or New York or Nashville or Boston or Texas
$89k-$121k/yr RemoteFull Time
5+ YOEBachelor's or equivalent experience, 5+ years in IT operations/DevOps/incident management, ServiceNow and ITIL 4 familiarity, experience with AIOps/automation, observability, and cross-team process integration.
ServiceNow, AIOps, ITIL 4
2mo
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Senior Solutions Architect - Managed Services
St Cloud or Minnetonka or Fargo or Aberdeen or Sioux Falls or Bondurant or Omaha or United States or Delaware or Florida or Iowa or Illinois or Indiana or Kentucky or Maryland or Michigan or Minnesota or Missouri or Maine or Nebraska or North Dakota or New Jersey or Pennsylvania or Rhode Island or South Dakota or Texas or Wisconsin
$119k-$191k/yr RemoteFull Time
7+ YOE7+ years in IT infrastructure/managed services or solutions architecture (or equivalent). Bachelor's degree preferred. Microsoft certs and ITIL preferred. Valid driver’s license and proof of insurance required.
Microsoft 365, Intune, Entra ID, Azure, Windows Server, VMware, Hyper-V, ConnectWise, ServiceNow, HaloPSA, NinjaOne, ITIL, ITSM, RMM
1w
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SAP Project Manager/ Scrum Master
Bridgewater or California or Washington or New York or Colorado or Maryland or Illinois or Minnesota or District of Columbia or United States
$67k-$102k/yr RemoteFull Time
7+ YOEBachelor's or equivalent experience, 7+ years IT experience, 5+ years SAP Scrum Master experience, knowledge of Agile, Scrum, ITIL, release/transport management, and stakeholder facilitation.
SAP, Jira, ITIL
4w
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Manager, Workplace Technology Services
Chicago, Illinois, United States
$85k-$120k/yr OnsiteFull Time
5+ YOE5+ years in IT service delivery or service desk management; experience managing distributed/global support teams, ITSM/ITIL, onboarding/offboarding and access governance, stakeholder and vendor management.
Freshservice, Workspace ONE, CrowdStrike, Microsoft 365, Azure Active Directory / Entra ID, ITIL
1mo
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ServiceNow Architect
Abbott Park, Illinois, United States
$113k-$227k/yr OnsiteFull Time
8+ YOEBachelor's degree, 8+ years IT experience, 4+ years ITSM/ITIL, strong ServiceNow architecture and governance expertise, hands-on ServiceNow administration/development, integrations and CMDB/CSDM knowledge.
ServiceNow, ServiceNow ITSM, CMDB, CSDM, web services, SOAP, MID Server, ITIL
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Cyber SDC - WAF Operations Solution Engineer- Staff
Chicago or United States
$83k-$136k/yr HybridFull Time
1+ YOE1-2 years web application security/WAF experience; hands-on Cloudflare and Imperva; Terraform preferred; bachelor's degree preferred; strong analytical and communication skills; ITIL familiarity.
Cloudflare, Imperva, Terraform, ITIL, WAF
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Epic Certified Beacon Consultant 6304718
Milwaukee or Herndon or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Redmond or Bentonville or Beaverton or Detroit or San Diego or Maine or Maryland or District of Columbia or United States
$75-$85/hr OnsiteFull Time
3+ YOE3+ years Healthcare IT Beacon analyst experience, Epic Beacon certification, high school/GED; experience with oncology workflows, ServiceNow/ITIL documentation, HIPAA compliance, and on-call rotations.
Epic Beacon, ServiceNow, ITIL
3w
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Executive Director, Infra Build & Run
Lake Forest, Illinois, United States
$135k-$251k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's (or equivalent),10+ years IT leadership with 5+ years leading enterprise infrastructure, experience with ITIL/ITSM/SIAM, managing MSPs, cloud and data center platforms (Azure preferred).
ITIL, SIAM, ITSM, Azure
1mo
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ServiceNow Architect
Abbott Park, Illinois, United States
$113k-$227k/yr OnsiteFull Time
8+ YOEBachelor's in Business/Computer Science, 8+ years IT experience, 4+ years ITSM/ITIL experience, strong ServiceNow architecture and governance expertise, hands-on ServiceNow admin/dev and integrations experience.
ServiceNow, ITSM, CMDB, Discovery, CSDM, SOAP, Web services, MID Server, ITIL
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Associate Service Consultant, Salesforce Marketing Cloud CRM Systems
Mettawa, Illinois, United States
$79k-$141k/yr HybridFull Time
4+ YOEBachelor's or Master's in IT/computer science/engineering with 4–5+ years IT experience; experience with Salesforce Marketing Cloud, vendor and service management, ITIL processes, change management, and data/integration expertise.
Salesforce Marketing Cloud, Salesforce, Journey Builder, Marketing Cloud APIs, Veeva CRM, Service Cloud, MuleSoft, Data Cloud, ITIL
3w
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Zone Manager
Chicago, Illinois, United States
$90k-$115k/yr OnsiteFull Time
8+ YOE8+ years experience managing end-to-end EUC/workplace service delivery, SLA/incident management, vendor and field technician oversight, ITIL-based processes, reporting, and stakeholder management.
ITIL
1mo
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Sr. Application Support Lead, Manufacturing Systems
Lafayette or Decatur or United States or Mexico or Poland or Brazil
$109k-$136k/yr OnsiteFull Time
2+ YOEManage support and lifecycle of manufacturing applications, oversee vendor relationships, follow ITIL processes, lead a support team, and collaborate with plant stakeholders; 2+ years application support experience preferred.
ServiceNow, Microsoft Windows, ITIL
1mo
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Sr. IT Services Specialist
Chicago, Illinois, United States
$80k/yr OnsiteFull Time
5+ YOE5+ years IT support experience; strong ITSM/ITIL knowledge, Microsoft 365, Windows, and identity/access management; proven escalation handling, mentoring, service improvement, and stakeholder engagement skills.
ITSM, ITIL, Microsoft 365, Windows, identity/access
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Lead Specialist, Oracle SCM
Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or St Louis or Charlotte or Raleigh or Montvale or Short Hills or New York or Austin or Dallas or Houston
OnsiteFull Time
5+ YOE5+ years supporting medium-to-large applications with Oracle SCM (Order Management, Procurement, Global Trade); bachelor's degree required; experience with Oracle implementations, ITIL/ITSM, client communication and troubleshooting.
Oracle Order Management, Oracle Procurement, Oracle Global Trade Management, Oracle Cloud, ITIL, ITSM
3w
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Director, Service and Release Management
Texas or California or North Carolina or New Jersey or Colorado or Minnesota or Austin or New York or Massachusetts or Illinois or Tennessee
$140k-$200k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in service delivery/program management,5+ years senior leadership,knowledge of ITIL and release/change governance,Bachelor's or equivalent experience,experience with cloud operations and cross-functional delivery.
ITIL, AWS, Azure
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