1w
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ITIL/ITSM Coordinator
Chicago, Illinois, United States
OnsiteFull Time
5+ YOE5+ years in IT operations/service management; incident, problem, change, and release coordination; ITIL knowledge (certification preferred); ServiceNow experience; strong stakeholder communication.
ServiceNow, DevOps, CI-CD, AWS, Azure, GCP
2mo
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ServiceNow Architect
Oak Brook, Illinois, United States
$120k-$180k/yr OnsiteFull Time
6+ YOESix+ years in ServiceNow architecture/implementation; ITIL knowledge; offshore collaboration; strong communication and problem-solving skills.
ServiceNow, ITSM, ITOM, HRSD, CSM, JavaScript, HTML, CSS
1mo
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Sr. IT Services Specialist
Chicago, Illinois, United States
$80k/yr OnsiteFull Time
5+ YOE5+ years in IT support/operations; experience with ITSM/ITIL, Microsoft 365 and Windows; strong escalation handling, stakeholder communication, and process improvement skills.
ITSM, ITIL, Microsoft 365, Windows
3w
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Principal, Application Capability Owner
Franklin or Carrollton or Chicago or Morrisville or Boston
$142k-$214k/yr HybridFull Time
7+ YOEBachelor's degree and minimum 7 years enterprise IT experience owning ERP/platforms; strong ERP, ITIL, governance, cybersecurity, DR/BCP, and stakeholder leadership skills.
SAP, Oracle, Microsoft Dynamics, Infor, Application Lifecycle Management (ALM), ITIL, ITGC, CMDB, Disaster Recovery (DR), Business Continuity Planning (BCP), High Availability (HA)
2mo
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Production Reliability Engineer II
Scottsdale or San Francisco or Chicago or New York
$66k-$82k/yr HybridFull Time
2+ YOEBachelor's degree in CS/IS; 2-5 years in IT/DevOps; ITIL/ITSM knowledge; Agile; strong problem solving; ability to relate business needs to system capabilities.
ITIL, ITSM, Agile, Networking, Distributed Systems
1mo
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Senior Incident Management Practice Engineer
Dallas or Charlotte or Louisville or Tampa or Fort Lauderdale or Washington or Chicago or Atlanta or New York or Nashville or Boston or Texas
$89k-$121k/yr RemoteFull Time
5+ YOEBachelor's or equivalent experience, 5+ years in IT operations/DevOps/incident management, ServiceNow and ITIL 4 familiarity, experience with AIOps/automation, observability, and cross-team process integration.
ServiceNow, AIOps, ITIL 4
4w
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Manager, Workplace Technology Services
Chicago, Illinois, United States
$85k-$120k/yr OnsiteFull Time
5+ YOE5+ years in IT service delivery or service desk management; experience managing distributed/global support teams, ITSM/ITIL, onboarding/offboarding and access governance, stakeholder and vendor management.
Freshservice, Workspace ONE, CrowdStrike, Microsoft 365, Azure Active Directory / Entra ID, ITIL
1mo
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ServiceNow Architect
Abbott Park, Illinois, United States
$113k-$227k/yr OnsiteFull Time
8+ YOEBachelor's degree, 8+ years IT experience, 4+ years ITSM/ITIL, strong ServiceNow architecture and governance expertise, hands-on ServiceNow administration/development, integrations and CMDB/CSDM knowledge.
ServiceNow, ServiceNow ITSM, CMDB, CSDM, web services, SOAP, MID Server, ITIL
1w
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Cyber SDC - WAF Operations Solution Engineer- Staff
Chicago or United States
$83k-$136k/yr HybridFull Time
1+ YOE1-2 years web application security/WAF experience; hands-on Cloudflare and Imperva; Terraform preferred; bachelor's degree preferred; strong analytical and communication skills; ITIL familiarity.
Cloudflare, Imperva, Terraform, ITIL, WAF
1mo
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Epic Certified Beacon Consultant 6304718
Milwaukee or Herndon or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Redmond or Bentonville or Beaverton or Detroit or San Diego or Maine or Maryland or District of Columbia or United States
$75-$85/hr OnsiteFull Time
3+ YOE3+ years Healthcare IT Beacon analyst experience, Epic Beacon certification, high school/GED; experience with oncology workflows, ServiceNow/ITIL documentation, HIPAA compliance, and on-call rotations.
Epic Beacon, ServiceNow, ITIL
3w
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Executive Director, Infra Build & Run
Lake Forest, Illinois, United States
$135k-$251k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's (or equivalent),10+ years IT leadership with 5+ years leading enterprise infrastructure, experience with ITIL/ITSM/SIAM, managing MSPs, cloud and data center platforms (Azure preferred).
ITIL, SIAM, ITSM, Azure
1mo
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ServiceNow Architect
Abbott Park, Illinois, United States
$113k-$227k/yr OnsiteFull Time
8+ YOEBachelor's in Business/Computer Science, 8+ years IT experience, 4+ years ITSM/ITIL experience, strong ServiceNow architecture and governance expertise, hands-on ServiceNow admin/dev and integrations experience.
ServiceNow, ITSM, CMDB, Discovery, CSDM, SOAP, Web services, MID Server, ITIL
1w
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Associate Service Consultant, Salesforce Marketing Cloud CRM Systems
Mettawa, Illinois, United States
$79k-$141k/yr HybridFull Time
4+ YOEBachelor's or Master's in IT/computer science/engineering with 4–5+ years IT experience; experience with Salesforce Marketing Cloud, vendor and service management, ITIL processes, change management, and data/integration expertise.
Salesforce Marketing Cloud, Salesforce, Journey Builder, Marketing Cloud APIs, Veeva CRM, Service Cloud, MuleSoft, Data Cloud, ITIL
3w
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Zone Manager
Chicago, Illinois, United States
$90k-$115k/yr OnsiteFull Time
8+ YOE8+ years experience managing end-to-end EUC/workplace service delivery, SLA/incident management, vendor and field technician oversight, ITIL-based processes, reporting, and stakeholder management.
ITIL
1mo
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Sr. IT Services Specialist
Chicago, Illinois, United States
$80k/yr OnsiteFull Time
5+ YOE5+ years IT support experience; strong ITSM/ITIL knowledge, Microsoft 365, Windows, and identity/access management; proven escalation handling, mentoring, service improvement, and stakeholder engagement skills.
ITSM, ITIL, Microsoft 365, Windows, identity/access
1w
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Lead Specialist, Oracle SCM
Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or St Louis or Charlotte or Raleigh or Montvale or Short Hills or New York or Austin or Dallas or Houston
OnsiteFull Time
5+ YOE5+ years supporting medium-to-large applications with Oracle SCM (Order Management, Procurement, Global Trade); bachelor's degree required; experience with Oracle implementations, ITIL/ITSM, client communication and troubleshooting.
Oracle Order Management, Oracle Procurement, Oracle Global Trade Management, Oracle Cloud, ITIL, ITSM
1mo
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Analyst Tech Service Management
Chicago or Salisbury or Quincy
$86k-$129k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical/incident management experience with team leadership, project management skills, IT infrastructure knowledge, familiarity with Waterfall/Agile and ITIL practices, strong communication and analytical skills.
ITIL v4, Agile, Waterfall
4w
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Senior IT Internal Auditor
Chicago, Illinois, United States
$95k-$140k/yr HybridFull Time
4+ YOEFour+ years audit experience assessing IT/security controls, undergraduate degree, strong ITGC/SDLC knowledge, familiarity with COBIT/NIST/COSO/ITIL, supervisory experience, willingness to travel; CISA/CISM a plus.
COSO, COBIT, NIST Cyber Security Framework, IIA International Professional Practices Framework, ITIL, ISO
2mo
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Physical Security Systems Specialist
Chicago or New York City
$116k-$145k/yr HybridFull Time
5+ YOE5+ years managing enterprise access control, visitor management, and CCTV (Avigilon/Alta Open); strong IT operations knowledge (ITSM/ITIL), experience managing people, projects, and vendors, and technical project leadership.
Avigilon, Alta Open, ITSM, ITIL
1mo
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Sr. JDE CNC (Configurable Network Computing)
Mokena, Illinois, United States
$113k-$155k/yr OnsiteFull Time
12+ YOEBachelor's or equivalent experience; 12+ years JD Edwards EnterpriseOne CNC experience; expertise in IBM i, DB2 for i, Oracle WebLogic; high availability, replication, DR, ITIL, automation, and global team leadership.
IBM i (AS/400), DB2 for i, Oracle WebLogic, JD Edwards EnterpriseOne (JDE CNC), Precisely CDC, MIMIX, OMW, JVM, ITIL, HTML/JAS, RTE
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