579 itil jobs at 246 companies in Baltimore, MD

1mo
Save
Mark Applied
Hide
Service Desk Manager - ITIL 4 Certified
Washington, District of Columbia, United States
OnsiteFull Time
Softthink Solutions
Softthink Solutions: Provides IT services and solutions to federal government agencies.
Manage enterprise IT service desk operations, oversee incident/problem management, ensure SLA compliance, drive continuous improvement; ITIL 4 Foundation certification and service desk leadership experience required.
ITIL 4 Framework
1d
Save
Mark Applied
Hide
ServiceNow Business Analyst
Washington, District of Columbia, United States
$64k-$160k/yr RemoteFull Time
Accenture Federal Services
Accenture Federal ServicesNYSE: ACN: Provides technology and consulting services to U.S. federal agencies.
1+ YOERequires 1+ year ServiceNow delivery experience, ServiceNow business analysis, requirements gathering, user stories, Agile/Scrum or SDLC, ITIL, and US citizenship. ITIL Foundation and ServiceNow System Admin certifications preferred.
ServiceNow, Agile, Scrum, System Development Life Cycle (SDLC), ITIL
1w
Save
Mark Applied
Hide
Program Manager IV
Linthicum Heights, Maryland, United States
$150k-$278k/yr HybridFull Time
SOSi
SOSi: Provides technology and mission solutions for national security.
12+ YOEBachelor's required (Master's preferred),12+ years leading large DoD IT programs,active Top Secret clearance,experience with enterprise infrastructure,cloud,cybersecurity,ITIL/Agile/PMBOK familiarity;PMP and ITIL certification preferred.
ITIL, Agile, PMBOK, DevSecOps
3mo
Save
Mark Applied
Hide
IT Specialist (PLCYPLN)
Seaside or Alexandria
$122k-$173k/yr OnsiteFull Time
Defense Human Resources Activity
Defense Human Resources Activity: Provides human resources and personnel data management services.
1+ YOEITIL, ITSM, data analytics, and strong communication; experience in cross-functional teams and project management.
ITIL, ServiceNow, Data Analytics
3mo
Save
Mark Applied
Hide
Senior Manager, VOCC VAS DPS Forward
Ashburn, Virginia, United States
$145k-$233k/yr OnsiteFull Time
Visa
VisaNYSE: V: Global payment technology facilitating electronic funds transfers.
8+ YOE8+ years of relevant experience; leadership of large, 24x7 operations; strong ITIL, automation, and AI-driven initiatives.
ITIL, Observability, AI, Automation, Incident Management, Automated Diagnostics
2mo
Save
Mark Applied
Hide
TECHNICAL LEAD HOSTING
Bethesda, Maryland, United States
$164k-$196k/yr OnsiteFull Time
GDIT
GDITNYSE: GD: Delivers IT and mission services to government agencies.
10+ YOE10+ years of enterprise hosting experience; cloud/IaaS/PaaS; ITIL certification; U.S. Public Trust eligibility.
DevSecOps, Infrastructure as Code, CI/CD, IaaS, PaaS, Cloud migrations, Managed hosting, RMF, A&A, ITIL
2mo
Save
Mark Applied
Hide
IT Service Desk Lead
Washington, District of Columbia, United States
OnsiteFull Time
Diné Development Corporation
Diné Development Corporation: Provides professional IT, environmental, and engineering services to government.
7+ YOELead enterprise IT service desk; 7+ years; TS clearance; Bachelor's preferred; ITIL/HDI preferred; ServiceNow/ITSM experience.
ServiceNow, ITSM, ITIL, HDI, HDI Support Manager Certification
3mo
Save
Mark Applied
Hide
Service Desk Manager
Washington, District of Columbia, United States
$85k-$100k/yr OnsiteFull Time
The Heritage Foundation
The Heritage Foundation: Conducts conservative public policy research and political advocacy.
4+ YOE1+ MgmtLead Service Desk role with 4+ years technical experience; Bachelor's degree required; ITIL and Microsoft 365/Azure certifications preferred.
Microsoft Office 365, Azure, ITIL
3w
Save
Mark Applied
Hide
Threat Detection & Response Consultant
Raleigh or Reston or Richardson
OnsiteFull Time
Infosys
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Experience in incident handling, cyber incident management, ITSM (Jira), documentation and regulatory reporting; familiarity with NIST, ITIL, vulnerability management, and SOC operations.
Jira, SOAR, NIST, ITIL, AI
2mo
Save
Mark Applied
Hide
Project Manager / Service Delivery Manager
Arlington, Virginia, United States
OnsiteFull Time
Redhorse Corporation
Redhorse Corporation: Provides management consulting and IT services to government agencies.
Top-Secret clearance; experience in IT, engineering, or related fields; ITIL V3/V4 Foundations or equivalent; MCITP; PMP; Six Sigma Black Belt.
ITIL, MCITP, PMP, Six Sigma Black Belt
2mo
Save
Mark Applied
Hide
ServiceNow Product Owner
Reston or Norfolk or Riverdale or Washington
$78k-$176k/yr OnsiteFull Time, Part Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Consulting and technology services for government and commercial clients
3+ YOE3+ years Agile/Scrum, ServiceNow PO/BA, ITIL, TS/SCI clearance, DoD 8570 IAT II cert, degree equivalent.
ServiceNow, ITSM, ITOM, ITIL
2mo
Save
Mark Applied
Hide
Dir, Software Engineering - Remote or Hybrid in MN and DC
Minneapolis or Washington or Charleston
$135k-$231k/yr HybridFull Time
UnitedHealth Group
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
5+ YOE3+ MgmtDirector-level leadership with 5+ years in application management, 5+ years in client relationships; strong ITIL and CCWIS experience; bachelor's degree or equivalent.
ITIL, Ticketing Systems, Incident Tracking Tools
2mo
Save
Mark Applied
Hide
System Administrator 3
Annapolis Junction, Maryland, United States
OnsiteContract, Full Time
RealmOne
RealmOne: Provides advanced technology services for national security agencies.
15+ YOEBachelor's degree in a technical field; 15 years SA experience; 6 years ITSM; DoD 8570 IAT II; ITIL 4; active clearance with polygraph.
UNIX, Linux, Windows, Networking, ITSM, Troubleshooting
2w
Save
Mark Applied
Hide
ITSM ServiceNow Analyst Manager
Washington, District of Columbia, United States
$143k-$173k/yr HybridFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
5+ YOE5+ years related experience with ServiceNow and ITSM, supervisory experience, ITIL V3 Foundation, ServiceNow technical certification, bachelor\u0002s or equivalent, US citizenship required.
ServiceNow, ITSM, ITBM, SAM, Sec, ITOM
3d
Save
Mark Applied
Hide
Operations Manager
McLean or Wichita
OnsiteFull Time
SMS Data Products Group
SMS Data Products Group: Provides IT infrastructure modernization and cybersecurity for federal agencies.
8+ YOE8+ years IT operations management, ITIL Foundation required, PMP preferred, DoD Secret clearance, experience with incident/change/problem management, metrics and vendor coordination.
ITIL, Defense Enterprise Service Management
3d
Save
Mark Applied
Hide
Senior Information Technology Manager #980
Washington, District of Columbia, United States
$144k-$196k/yr OnsiteFull Time
United States Senate
United States Senate: The upper chamber of the United States federal legislature.
8+ YOE4+ Mgmt8+ years in systems or applications support/development with 4+ years leading IT teams; experience with enterprise technical solutions, ITSM/ITIL practices, disaster recovery, and stakeholder engagement.
Cisco Unified Contact Center Enterprise, ITIL
1w
Save
Mark Applied
Hide
GNOC Technical Quality Lead - Expert (Government)
McLean, Virginia, United States
$98k-$201k/yr OnsiteFull Time
AT&T
AT&TNYSE: T: Provides wireless and fiber optic telecommunication services.
8+ YOETS/SCI with poly required; 8+ years supporting network or enterprise IT operations, GNOC experience, strong written/verbal communication, ITIL-based service management knowledge.
ServiceNow, SolarWinds, ITIL
2mo
Save
Mark Applied
Hide
Deputy Program Manager
Vienna or Suitland
HybridFull Time
ActioNet
ActioNet: Provides IT modernization and cybersecurity services for government agencies.
8+ YOE3+ Mgmt8+ years in Federal IT program management or enterprise technology; client-facing leadership; cloud/AWS/Azure; AI/ML; Agile and ITIL; PMP; Public Trust eligibility.
AWS, Azure, Hybrid Cloud, DevSecOps, CI/CD, ITIL
1mo
Save
Mark Applied
Hide
Business Analyst
Arlington, Virginia, United States
OnsiteFull Time
Entarian
Entarian: Provides mission-critical engineering and technology solutions for government agencies.
1+ YOEAssociate's degree,1+ year IT business analysis experience,knowledge of IT operations and ITIL,business analysis methodologies,UML and Use Case Modeling,clearable for US government security.
Use Case Modeling, UML, Data Flow Diagram, ERD, Agile, ITIL
2w
Save
Mark Applied
Hide
SAP NS2 Sr. Process Architect
Herndon, Virginia, United States
$117k-$246k/yr HybridFull Time
SAP
SAPFrankfurt Stock Exchange: SAP: Sells enterprise resource planning and business management software solutions.
10+ YOEExtensive experience in process architecture and business transformation, strong stakeholder management, process maturity assessments, OCM, Agile/SCRUM, ITIL, ServiceNow and AI-enabled automation experience.
ServiceNow, AI, ITIL, Agile/SCRUM