24 managed services support engineer jobs at 21 companies in Chicago Loop, IL
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Production Support Engineer Manager
Chicago, Illinois, United States
$140k-$170k/yr HybridFull Time
8+ YOE8+ years Production Support Engineering experience, degree in CS/Engineering/MIS or related, experience with OpenText, IT service management, incident/problem/change management, monitoring/alerting/logging knowledge, strong communication and leadership.
OpenText, Microsoft Office
1mo
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Field services Engineer
Elgin, Illinois, United States
$65k-$75k/yr FieldFull Time
4+ YOEField service and onsite support experience, ITIL and incident management, IMAC/EUC, ServiceNow, OT security, asset and vendor management, customer communication; Bachelor of Computer Science required.
EUC, IMAC, ServiceNow
1w
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Director Support Services
East Chicago, Indiana, United States
$59-$92/hr OnsiteFull Time
3+ YOEBachelor's-level engineering/architecture knowledge, 3+ years supervisory plant/operations experience, knowledge of mechanical/electrical/HVAC systems, codes, risk management, strong communication and leadership.
2w
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Managed Services Enterprise Services Architect
United States or Chicago or Columbus or Cleveland or Boston or Nashville
$140k-$160k/yr RemoteFull Time
10+ YOE10+ years designing and supporting enterprise virtualization and HCI (VMware, Nutanix, PowerFlex), MSP experience, hybrid cloud integration, strong communication, and willingness to be on-call and travel up to 40%.
VMware vSphere, VMware Horizon, Nutanix, Dell PowerFlex, VxRail, Azure, AWS, Google Cloud Platform, LogicMonitor, PowerShell, Python
2mo
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Mainframe Technical Support Engineer - Storage Management
Plano or Princeton or Lisle or Pittsburgh
$73k-$117k/yr OnsiteFull Time
3+ YOEBachelor's +5 years or Master's +3 years in mainframe support or systems programming; expertise with z/OS ecosystem, storage management, case management, strong communication and customer service skills; legal right to work in the US.
z/OS, z/VM, z/VSE, JCL, ISPF, REXX, USS, SMP/E, zOSMF, DFHSM, DFSMS, RMM, CA 1 Flexible Storage, Vantage, Disk Backup and Restore, Allocate, IEBCOPY, IDCAMS, IEBGENER, Knowledge Centered Service (KCS)
6d
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National Technical Support
Chicago, Illinois, United States
$90k-$95k/yr RemoteFull Time
1+ YOEBS in engineering or information management, minimum 1 year engineering/field-service experience with medical devices, experience with linear accelerators/RF systems and networks, use of test equipment, strong troubleshooting and communication skills.
oscilloscope, multimeter, computer networks
2mo
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Product Support Specialist
Cleveland or Chicago
$58k-$81k/yr HybridFull Time
3+ YOEBachelor's in computer science/engineering or related field; 3-4 years product support; 1-2 years property management tech support; 1-2 years customer service; experience with telephony.
Ticketing systems, Salesforce, MRI, Yardi, Telephony
2w
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Principal Network Engineer z/OS
Saint Paul or Atlanta or Cupertino or New York City or Chicago or Denver or Charlotte or Brookfield or Earth City
$120k-$141k/yr HybridFull Time
7+ YOE7+ years IT experience managing mainframe network services; expertise with z/OS Communications Server, VTAM, TCP/IP, TN3270, GDPS, TPX, Connect:Direct, SMP/E; associate degree or equivalent; on-call support.
IBM z/OS Communications Server, VTAM, TCP/IP, TN3270, GDPS, TPX Session Manager, Connect:Direct, FTP, SFTP, FTPS, FTP-AT/TLS, SMP/E
2d
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Director of Product Support
Chicago or Cincinnati
HybridFull Time
7+ YOE3+ MgmtRequires 7+ years in technical support or customer-facing engineering, including 3+ years managing teams; strong troubleshooting, logs, APIs, SQL, incident response, and support-platform experience.
Intercom, Zendesk, Jira, Metabase, SQL, PointClickCare, MatrixCare, HL7, FHIR, SFTP, Pendo, EHR, HRIS, API
2w
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Senior Systems Engineer
Dallas or Chicago
OnsiteFull Time
Experience supporting managed services, cybersecurity, and business transformation for financial services organizations.
5d
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Infrastructure Engineer I
Chicago, Illinois, United States
$60k-$101k/yr OnsiteFull Time
Vizient: Provides performance improvement and supply chain services to hospitals
2+ YOERequires 2+ years of IT support experience, enterprise application experience, Windows and Microsoft 365 knowledge, ticketing and IT service management experience, access management skills, and strong communication.
Windows, Microsoft 365
5d
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Infrastructure Engineer I
Chicago, Illinois, United States
$60k-$101k/yr OnsiteFull Time
2+ YOERequires 2+ years in IT or service desk support, enterprise application experience, Windows and Microsoft 365 knowledge, ticketing and IT service management experience, and strong troubleshooting and communication skills.
Windows, Microsoft 365
1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
3d
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Care Engineer
Dallas or Naperville
$108k-$177k/yr HybridFull Time
Advanced technical troubleshooting, analytical, communication, customer relationship, knowledge management, mentoring, process compliance, and emergency response skills; experience with SW services processes and tools.
SLA, KPI, SW
3d
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Client Platforms Engineer
Chicago, Illinois, United States
$100k-$130k/yr OnsiteFull Time
4+ YOERequires 4+ years in service desk or IT support, knowledge of Windows, macOS, Linux, hardware, networking, ticketing, and incident management; experience with SCCM, Intune, or Jamf; on-call availability.
Windows, macOS, Linux, SCCM, Intune, Jamf, Slack
1mo
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Field Service Engineer (Chicago, IL or Minneapolis, MN)
Chicago or Minneapolis
$37-$63/yr FieldFull Time
2+ YOEProvide device installation, preventive maintenance, repair, parts management and customer technical support in a local territory; BS in engineering or applicable military experience; 2+ years field service experience; strong problem solving, technical writing, and communication skills.
SFDC
2mo
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Field Service Engineer (Chicago, US)
Chicago, Illinois, United States
$43k-$75k/yr OnsiteFull Time
On-site IT support for end-user devices; device imaging/provisioning; hardware/software troubleshooting; asset/inventory management; strong communication and organization.
Microsoft Intune, Autopilot, Windows 11, Microsoft 365, ServiceNow, Remedy, Jira Service Management
2mo
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Project Manager Assistant
Hillside, Illinois, United States
OnsiteFull Time
1+ YOEExperience in mechanical HVAC service or equipment sales; bachelor’s degree preferred; construction/engineering knowledge a plus.
2mo
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Technical Service Account Manager (Scientist)
Hoffman Estates, Illinois, United States
$71k-$104k/yr OnsiteFull Time
3+ YOEProvide technical support to customers; grow sales; 3+ years in food industry; soups/sauces/dressings/meals; travel up to 50%.
2mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
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