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74 platform support jobs at 49 companies in Round Rock, TX

1mo
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Specialist Director, Salesforce Platform Support Lead
Los Angeles or San Diego or Santa Clara or Washington or Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Portland or Philadelphia or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
KPMG
KPMG: Global professional services network providing audit, tax, and advisory.
8+ YOE8+ years Salesforce platform delivery and AMS/support leadership with SLA accountability; deep Sales Cloud, Apex, Flows, Lightning knowledge; ITIL service management and multi-team Agile leadership.
Salesforce, Sales Cloud, Apex, Flows, Lightning, MuleSoft
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3w
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Platform Engineer
Taylor, Texas, United States
$76k-$145k/yr OnsiteFull Time
Samsung Electronics
Samsung ElectronicsKorea Exchange: 005930: Develops and manufactures consumer electronics, semiconductors, and mobile devices.
Bachelor's in a STEM field; strong hands-on experience with Kubernetes, Linux, containerization, CI/CD, monitoring, automation, scripting (Python/Bash/SQL/.NET), incident response, and supporting production platforms.
Kubernetes, Prometheus, Grafana, Loki, Docker, Python, Bash, SQL, .NET, Git, Jenkins, Ansible, GitLab
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2d
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Platform Security Certification Engineer
Austin, Texas, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Support and improve security assurance and public certification of Apple platforms, ensuring compliance with industry and regional standards.
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2w
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Sr. AI Platform Engineer
Austin, Texas, United States
OnsiteFull Time
Realtor.com
Realtor.comNasdaq: NWSA: Online marketplace for buying, selling, and renting homes.
5+ YOE5+ years in software/platform/systems administration supporting enterprise AI tools; expertise with agentic architectures, identity & governance, AWS infrastructure, and backend languages Python/Go/TypeScript.
Portkey, Claude, Gemini, Devin, Glean, Model Context Protocol (MCP), Python, Go, TypeScript, AWS, Bedrock, IAM
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6d
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Support Engineer
Austin, Texas, United States
HybridFull Time
LightEdge
LightEdge: Provides hybrid cloud, colocation, and managed IT infrastructure services.
5+ YOE5+ years cross-platform support (3+ in Cloud/MSP), bachelor\u0002s or equivalent, strong Cisco, VMware, backup/DR, firewall, ServiceNow, automation (Ansible/Terraform), excellent communication and problem-solving.
ChatGPT, Copilot, ServiceNow, Ansible, Terraform, Veeam, Commvault, Zerto, VCDA, VMware, Pure, IBM, NetApp, FortiGate, Palo Alto, Cisco, Linux, Unix, Windows
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2mo
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Director of Support
Austin, Texas, United States
$110k-$160k/yr OnsiteFull Time
Boom
Boom: A fintech building rental financial services and rent reporting products for renters and property managers.
5+ YOE3+ Mgmt5+ years in customer support with 3+ years managing support teams; experience improving SLA/CSAT/time-to-resolution; experience with multi-segment support and modern support platforms; startup/fintech experience preferred; schedule flexibility for 24/7 coverage.
Jira, Intercom, Zendesk, HubSpot, Pylon
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5d
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IT Support Technician
Austin or Toronto
HybridFull Time
Hard Rock Digital
Hard Rock Digital: Developer of online sportsbook and interactive gaming platforms.
2+ YOE2+ years IT support experience, CompTIA A+ or equivalent, proficiency with Windows/macOS, Microsoft Entra ID/Azure AD, Microsoft 365, ITSM platforms, strong troubleshooting and communication skills.
Windows 10/11, macOS, Microsoft Entra ID, Azure AD, Microsoft 365, Outlook, Teams, SharePoint, OneDrive, HaloITSM, Intune, Jamf, Claude, ChatGPT, Copilot, Slack
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1mo
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Premier Support Engineer
Austin, Texas, United States
$70k-$87k/yr HybridFull Time
LogicMonitor
LogicMonitor: Provides AI-powered hybrid observability for enterprise IT infrastructure.
3+ YOEBachelor's or equivalent experience; 3+ years supporting/administering SaaS ITIM products; 3+ years Linux, Windows, or network administration; scripting ability; 3+ years with cloud platforms (AWS, Azure); familiarity with Zendesk or Jira; strong troubleshooting and communication skills.
LogicMonitor, Linux, Windows, AWS, Azure, Zendesk, Jira
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2mo
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Digital Employee Experience Platform Engineer
Temple, Texas, United States
HybridFull Time
McLane
McLaneNYSE: BRK.B: Wholesale distribution and supply chain services for retailers.
Bachelor’s degree in IT, HRIS, or Business Admin; hands-on Workday integrations; strong data and security knowledge; production support; cross-functional collaboration.
Workday, EIB, Core Connectors, APIs, Studio
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1d
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Cloud & AI Platform Engineer (AUSTIN, TX)
Austin, Texas, United States
$8k-$11k/mo OnsiteFull Time
Texas Health and Human Services
Texas Health and Human Services: Administers public health programs and social services in Texas.
6+ YOE6+ years AWS, 8+ years Python and Linux, 4+ years with PostgreSQL/MySQL/SQL, AWS cert preferred; strong cloud architecture, networking, data engineering, and operational support skills required.
AWS, Python, Linux, PostgreSQL, MySQL, Snowflake
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2w
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Business Support Analyst - Sales
Austin, Texas, United States
$70k-$80k/yr OnsiteFull Time
XYZ Reality
XYZ Reality: Engineering-grade augmented reality headsets for construction site management.
2+ YOE2+ years supporting sales or executives; experience with vendor onboarding portals, Salesforce, expense platforms, strong communication, attention to detail, and ability to manage travel and schedules.
Ariba, Coupa, GEP, Salesforce, Expensify, Concur
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1mo
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Technical Support Specialist
Austin, Texas, United States
HybridFull Time
Swap
Swap: AI-native platform providing global e-commerce operations and storefront infrastructure.
2+ YOE2-3+ years in technical customer support (SaaS/e-commerce/logistics preferred). Strong knowledge of APIs/webhooks, e-commerce platforms, payments, shipping/logistics; proficiency with SQL, Postman, JavaScript/JSON, and basic HTML/CSS; excellent communication.
APIs, webhooks, Shopify, BigCommerce, WooCommerce, Stripe, SQL, Postman, JavaScript, JSON, HTML, CSS
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1mo
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Technical Support Engineer - Level 4
United States or Florida or Orlando or Dallas or Houston or Austin or Chicago or Atlanta
RemoteFull Time
Park Place Technologies
Park Place Technologies: Provides data center hardware maintenance and IT infrastructure managed services.
7+ YOE7+ years technical support experience with IBM Power/IBM i platforms, hardware installations, system migrations, SAN/replication, VIOS, PowerHA, HMC, LPAR tasks, MS Office proficiency, strong troubleshooting and communication skills.
IBM i, IBM Power, VTL, VIOS, PowerHA, FSFC, FSR, HMC, FSP, LPAR, SAN, SQL, Microsoft Office
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2mo
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Customer Support Specialist
Austin, Texas, United States
OnsiteFull Time
Hanger
Hanger: Provides orthotic and prosthetic services and medical products.
3+ YOEBachelor's or equivalent, minimum 3 years healthcare operations or patient access experience, familiarity with EMR platforms, strong communication and troubleshooting skills, eligible for driver's license.
Electronic Medical Records (EMR)
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1mo
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Senior Software Engineer - Platform
Warren or Austin
HybridFull Time
General Motors
General MotorsNYSE: GM: Manufactures and sells automobiles and automotive parts globally.
5+ YOEBachelor's in CS/Engineering/Math, 5+ years engineering or platform support, scripting with Bash/Python/Java, Terraform, GitHub, Linux/Windows Server, cloud (AWS/Azure), CI/CD, containerization, databases, and security practices.
Bash, Python, Java, Terraform, GitHub, GitHub Actions, Linux, Windows Server, SSO/SAML, AWS, Azure, Databricks Asset Bundles, Databricks, Databricks Genie, GitHub Copilot, Docker, Kubernetes, PostgreSQL, MongoDB, Redis, BrowserStack, OTEL, DataDog, Glean, Cursor
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1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yr OnsiteFull Time
HP
HPNYSE: HPQ: Manufactures personal computers, printers, and 3D printing hardware.
10+ YOEGraduate degree in a related field, 10+ years in customer support technology or contact center transformation, experience with CCaaS and CRM platforms, AI-enabled tools, strong stakeholder and change leadership.
CCaaS, CRM
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1w
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Platform Customer Engineer, Google Cloud
Atlanta or Austin
$104k-$150k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
4+ YOEBachelor's degree or equivalent experience; 4+ years cloud-native architecture experience in customer-facing/support roles; experience with cloud/on-prem/virtualization/containerization, programming, presentations, and stakeholder engagement.
Google Cloud Platform, Google Cloud
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1w
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Corporate Counsel: AI Software and Platform
Research Triangle Park or Austin or Richardson or Seattle or Atlanta or Chicago or Herndon
$179k-$226k/yr HybridFull Time
Cisco
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
6+ YOEBar admission and 6+ years legal experience in law firm and/or in-house supporting software/cloud/AI products; strong contract drafting/negotiation, IP, regulatory and product counseling skills.
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2w
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Engineering Manager, Support & Stability
Columbus or Boston or New York City or Chicago or Austin or Los Angeles
$150k-$190k/yr RemoteFull Time
Loop Returns
Loop Returns: Software platform automating e-commerce returns and post-purchase experiences.
3+ YOE3+ years engineering management experience, experience with platform reliability/system health, AI agent adoption, technical depth in high-risk domains, ability to manage and grow engineers.
PHP, Laravel, Vue.js, MySQL, DynamoDB, Kubernetes, AWS, Jira, Claude, Cursor, Datadog, Snowflake
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4w
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Data Engineer, Data Platform Management, Grocery Tech Foundations
Austin, Texas, United States
$132k-$179k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years data engineering with distributed systems, data modeling, ETL/ELT, SQL, AWS (Redshift,S3,Glue,EMR,Kinesis,FireHose,Lambda), BI and ETL tools, Python/PySpark/Java; ability to modernize data infrastructure and support reporting apps.
Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, IAM, OBIEE, Business Objects, Cognos, Tableau, MicroStrategy, SSAS Cubes, Informatica, ODI, SSIS, Datastage, Python, Pyspark, Java, SQL, Jira
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