27 product support specialist jobs at 25 companies in Cotati, CA
1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
1mo
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Product Operations & QA Specialist
San Francisco or New York City
$60k-$85k/yr HybridFull Time
2+ YOEMinimum 2 years healthcare experience; QA, regression testing, triage, and support workflows; strong prioritization, communication, and problem-solving skills.
1w
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Product Specialist
Mexico City or San Francisco or Denver or Austin or Australia or India or Ireland or Turkey
$440k-$550k/yr HybridFull Time
3+ YOERequires 3+ years in customer success, technical support, or client services with technical teams; project management, technical platform expertise, data analysis, and fluent English communication skills.
Coursera, Udemy
4w
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Product Operations Specialist
Toronto or Paris or London or New York City or San Francisco or Austin
$63k-$70k/yr HybridFull Time
2+ YOERequires 2+ years in application, technical, support, product, or customer operations, strong communication, process accuracy, customer service, organization, prioritization, and cross-functional collaboration.
HTML, CSS, SQL, APIs, Data Integrations, Notion, FreshDesk, Jira, DataDog
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
1w
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Customer Support Specialist
San Francisco, California, United States
OnsiteFull Time
1+ YOERequires 1+ year of customer support or user operations experience in B2B SaaS or technology, strong written and verbal communication, product curiosity, ownership, and comfort working with ambiguity.
Pylon, Zendesk, Intercom, Salesforce, HubSpot
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Product Engagement Specialist, User Operations
San Francisco, California, United States
$216k-$240k/yr HybridFull Time
Experience coordinating product launches in support environments, building feedback and data systems, technical fluency with APIs/integrations/data flows, strong communication and cross-functional collaboration skills.
APIs
5d
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Customer Support Specialist, Time Off Support
Nevada or California or New Mexico or Colorado or El Paso or Arizona or Utah or Washington or Oregon or Los Angeles or Idaho or Montana or Wyoming or San Francisco
$22-$23/hr RemoteFull Time
1+ YOEBachelor's degree, 1–4 years of SaaS customer support experience, product troubleshooting and problem-solving skills, strong time management, and excellent written and verbal English communication.
CRM, SaaS, Slack, Microsoft 365
1w
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Senior Technical Support Specialist
Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney
HybridFull Time
3+ YOEBachelor's degree or equivalent experience, 3–6 years supporting technical products, Japanese and English fluency, customer issue troubleshooting, case management tools, programming knowledge, and strong communication skills.
Salesforce, Zendesk, Ruby, Java, C++, JavaScript, Snowflake, MongoDB, Android, iOS, HTML, CSS, Liquid, SQL
1mo
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Sales Support Specialist
Concord, California, United States
$23-$31/hr HybridFull Time
Entry-level inside sales role; identify and follow up on quoted/incomplete submissions, cross-sell product lines, track activities. Requires strong interpersonal, organizational, and communication skills; Microsoft Office proficiency. Bachelor's degree preferred.
Microsoft Office
1mo
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Associate Customer Support Specialist
San Francisco or New York City or United States
$55k-$65k/yr RemoteFull Time
0+ YOE0–2 years customer-facing experience; ability to ramp quickly on complex SaaS products; proficiency with help desk/ticketing systems; strong communication and troubleshooting skills.
Pylon, Zendesk, Intercom, Front
2w
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Credit Support Specialist, Analyst
San Francisco or Columbus or New York
OnsiteFull Time
4+ YOECollege degree or equivalent experience, minimum 4 years in commercial loan operations or credit/lending, knowledge of commercial loan documentation and credit products, familiarity with loan systems, strong communication and attention to detail.
HotDocs
1mo
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IT Field Support Specialist - West
San Francisco or Pleasant Hill or San Jose or Palo Alto
$70k-$80k/yr FieldFull Time
1+ YOE1–2 years IT help desk/support experience; strong Apple products and macOS knowledge; network experience; ability to lift 50 lbs; clear communication, organization, and mentoring ability; flexible travel schedule.
Apple, macOS
2mo
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Treasury Client Service Support Specialist II
Saint Louis or New York City or San Francisco or Baltimore or London or Frankfurt or Toronto
OnsiteFull Time
2+ YOEProvide treasury product support and client service; troubleshoot systems, review account setup for compliance, and research/resolve client treasury issues. Requires 2+ years financial institution experience and high school diploma or equivalent.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
1mo
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(USA) Member Specialist
Vacaville, California, United States
$19-$27/hr OnsitePart Time
Provide member service at checkout and entry/exit areas, resolve member issues, process purchases/returns, promote products, support self-service technology, and assist training of frontline associates.
cash register, mobile retail applications, One.Walmart
1mo
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Technical Quality Specialist
San Francisco or New York City or United States
$45-$80/hr RemoteFull Time
4+ YOE4+ years in QA or technical support for SaaS, troubleshooting across Mac/Windows/iOS/Android, strong collaboration with Product/Engineering, and consultative communication skills.
Figma, Adobe Suite, Sketch, Framer
2mo
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Working Student, Onboarding Specialist
Berlin or San Francisco or Washington or Germany or Austria or Slovenia or Netherlands
HybridPart Time
Currently enrolled in a Bachelor's or Master's program; strong communication and organizational skills; familiarity with APIs/technical products; ability to support onboarding, training, and maintain customer-facing resources.
APIs, Python, Learning Management Systems (LMS), Metaview, LinkedIn Learning
6d
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Risk Management Specialist
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$91k-$118k/yr FieldFull Time
1+ YOEOne year of specialized experience equivalent to GS-12 supporting agricultural programs, evaluating production risks, applying policies, and maintaining sound agricultural risk management strategies. U.S. citizenship required.
USA Hire, Electronic Medical Records (EMR), Microsoft Excel
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Manufacturing Tech Specialist, Proc/Prod
Santa Rosa, California, United States
$67k-$112k/yr OnsiteFull Time
3+ YOE3+ years manufacturing troubleshooting to component level, electronics assembly, test software development, and cross-functional production support.
1w
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0012 - Berkeley CA - Store Sales Specialist
Berkeley, California, United States
$20-$22/hr OnsiteMultiple Commitments Available
Provide product and membership advice, facilitate transactions, support store pickup, follow loss-prevention and safety procedures; retail experience preferred.
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