66 senior client success manager jobs at 54 companies in Markham, IL
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Client Success Manager
Chicago, Illinois, United States
$80k-$85k/yrOnsiteFull Time
Institute of Food Technologists: Nonprofit scientific association serving food professionals and advancing food science across the global food system.
5+ YOEBachelor's degree and 5+ years in customer success, client services, sponsorship, or advertising; requires customer-facing experience, process implementation, project management, communication, and database knowledge.
84.51°: Retail data science, insights and media creating personalized shopper experiences.
5+ YOEBachelor's degree and 5+ years in account management, client success, consulting, or business development. Requires media, insights, retail media, loyalty, or related experience and strong client leadership skills.
Epsilon: Global marketing-data, consumer-analytics, and marketing-technology serving brands.
8+ YOEBachelor's degree and 8+ years in digital marketing, media, analytics, or client success. Requires client relationship management, revenue growth, performance data analysis, organization, and communication skills.
Zeta GlobalNYSE: ZETA: AI-powered marketing cloud for consumer intelligence and automation.
3+ YOE3+ years programmatic/ad-tech experience; hands-on DSP experience; ability to manage multiple live campaigns and client relationships; strong communication, analytical skills, and Excel/EMR/reporting proficiency.
DSP, Zeta Marketing Platform (ZMP), Microsoft Excel
Infillion: First composable advertising platform, built to help businesses operate with greater flexibility, transparency, and efficiency as the advertising ecosystem evolves.
4+ YOEBachelor’s degree and 4–7 years in advertising agency or digital publishing, with client account management, retention and growth, sales partnership, presentation, negotiation, communication, and analytical skills.
NexxenNasdaq Global Market: NEXN: Public Israeli ad-tech providing DSP, SSP, data, and CTV solutions for brands, agencies, publishers, and broadcasters.
5+ YOE2+ MgmtRequires 5+ years in advertising, ad tech, or digital media; 2+ years managing teams; strategic account and campaign budget experience; programmatic advertising, CTV, and digital media expertise.
Culver City or New York City or Cincinnati or San Francisco or Chicago
$100k-$115k/yrHybridFull Time
IpsosEuronext Paris: IPS: Global leader in market research and public opinion insights.
6+ YOERequires 6+ years of marketing research operations experience focused on project management and client success, plus process improvement, research deliverables and inputs expertise, issue resolution, and prioritization skills.
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yrRemoteFull Time
Milliman MedInsight: Independent actuarial and consulting firm serving insurers, healthcare organizations, governments, and employers worldwide.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
Houston or Philadelphia or Milwaukee or Dallas or Tampa or New York City or Seattle or Irvine or Chicago
$84k-$127k/yrHybridFull Time
Baker Tilly: Leading advisory, tax, and assurance firm.
3+ YOEBachelor's degree and 3+ years' related experience; experience in technology or management consulting or customer success; NetSuite and Salesforce experience; strong communication, analytical and stakeholder management skills.
JPMorgan ChaseNYSE: JPM: Global financial services and investment banking firm.
5+ YOEBachelor's degree or 5+ years experience in Business Operations/Client Services/Sales Support; knowledge of treasury products; client escalation management; project coordination; proficiency with Microsoft Project/PowerPoint/Excel and collaboration tools.
Microsoft Office, Microsoft Project, Microsoft PowerPoint, Microsoft Excel, WebEx, Zoom
Ayble Health: Private virtual digestive-care clinic providing multidisciplinary telehealth to patients with chronic gastrointestinal conditions.
12+ YOE5+ MgmtBachelor's degree and 12+ years in client success/account management with 5+ years in healthcare or digital health; executive presence, P&L accountability, experience scaling teams and managing channel partners; Salesforce and data fluency.
Chicago or Florida or Illinois or North Carolina or Ohio or Pennsylvania or Tennessee or Texas
$220k-$300k/yrOnsiteFull Time
Ardmore Roderick: African American-owned infrastructure engineering and construction-management firm serving transportation, utility, aviation, rail, and facilities clients.
15+ YOEBachelor's in engineering/architecture/construction mgmt required; 15+ years in engineering, architecture, construction or consulting; proven success leading regional/enterprise growth, building BD organizations, executive presence, and client relationship leadership.
Origami: Privately held Origami Risk provides SaaS risk, safety, and insurance software to insurers, companies, and public entities.
5+ YOEBachelor's or equivalent experience,5+ years in CS strategy/operations in SaaS, hands-on Salesforce and CS platform experience, data literacy, project/change management, strong communication.
Client Success Manager, Oracle EPM/ERP - MANAGED SERVICES - U.S. or Canada
Chicago or Montreal or Toronto or United States or Canada
$135k-$165k/yrRemoteFull Time
Huron Consulting GroupNASDAQ: HURN: Global professional services firm delivering strategy, technology, and operations consulting.
5+ YOERequires 5+ years of hands-on Oracle EPM or Cloud ERP experience, managed-services client or delivery leadership, ServiceNow/ITSM and SLA knowledge, commercial acumen, strong stakeholder skills, and a bachelor's degree or equivalent experience.
Chicago or Seattle or United States or United Kingdom
$115k-$140k/yrHybridFull Time
LogicGate: GRC software serving enterprise governance, risk, and compliance teams.
5+ YOE2+ Mgmt5+ years in customer success or enterprise client-facing B2B SaaS roles, 2+ years people management, experience with configurable low-code/no-code SaaS, strong coaching and stakeholder management, up to 50% travel.
Stripe: Financial infrastructure platform for online businesses and enterprises.
6+ YOE6+ years client-facing customer success or equivalent experience with payments/fintech and consumption-based SaaS; strong executive presence and stakeholder management; consultative and technical skills.
Otus: K-12 education technology providing assessment, data, grading, and progress-monitoring tools for schools.
5+ YOEK-12 educator background, 5+ years in SaaS customer success/account management with revenue responsibility, experience with CRM/tools, bachelor\u0002s degree required, travel up to 40% nationally.
Salesforce, HubSpot, Catalyst, Intercom, Jira, MacBook Pro
5+ YOE5+ years in customer success or account management in B2B SaaS or data/analytics, experience with enterprise clients and insurance/reinsurance, strong communication, team management, and CRM/tool proficiency.
SpotOn: Private restaurant technology and financial services providing point-of-sale, ordering, reservations, labor, and payment tools to operators.
8+ YOE3+ Mgmt8 years in customer success or related roles; 3 years leading teams; fintech/SaaS experience preferred; bilingual English/Spanish preferred.