39 senior client success manager jobs at 31 companies in Washington
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Senior Client Success Manager
New York City or San Francisco or Seattle
$128k-$145k/yrHybridFull Time
Maven Clinic: Private virtual clinic providing women’s and family healthcare to employers and consumers.
7+ YOE7+ years in account management/customer success in digital health or SaaS with ownership of commercial outcomes for large employer clients, strong analytical and communication skills, experience with channel partners, and willingness to travel 25-30%.
Leap Health: Specialty infusion care provider coordinating at-home and nearby treatments for self-funded employers and their members.
5+ YOE5–7+ years in healthcare, benefits consulting, population health, digital health, or employer-focused client success; experience managing employer accounts; proven revenue retention; executive presence; travel up to 30%.
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yrRemoteFull Time
Milliman MedInsight: Private healthcare data and analytics software provider serving payers, providers, employers, ACOs, and government agencies.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
5+ YOE5+ years B2B client-facing experience, commercial contract negotiation, strategic account management, cross-functional project management, strong written/verbal communication and analytical skills; comfortable with Salesforce and BI tools.
Houston or Philadelphia or Milwaukee or Dallas or Tampa or New York City or Seattle or Irvine or Chicago
$84k-$127k/yrHybridFull Time
Baker Tilly: Leading advisory, tax, and assurance firm.
3+ YOEBachelor's degree and 3+ years' related experience; experience in technology or management consulting or customer success; NetSuite and Salesforce experience; strong communication, analytical and stakeholder management skills.
Chicago or Seattle or United States or United Kingdom
$115k-$140k/yrHybridFull Time
LogicGate: GRC software serving enterprise governance, risk, and compliance teams.
5+ YOE2+ Mgmt5+ years in customer success or enterprise client-facing B2B SaaS roles, 2+ years people management, experience with configurable low-code/no-code SaaS, strong coaching and stakeholder management, up to 50% travel.
Zenoti: Cloud-based SaaS provider of business software for salons, spas, medspas, and fitness businesses.
10+ YOEBachelor's degree and 10+ years in customer-facing Customer Success, account management, consulting, or professional services with enterprise customers; client growth, retention, and satisfaction experience required.
United States or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Washington or Colorado or Hawaii or Illinois or Maine or Minnesota or Nevada or Ohio or Rhode Island or Vermont or Virginia or District of Columbia
$104k-$175k/yrRemoteFull Time
Zillow GroupNasdaq: Z: Public U.S. residential real-estate technology marketplace serving renters, buyers, sellers, and real-estate professionals.
5+ YOE3+ MgmtRequires 5+ years in Customer Success or a related client-facing role and 3+ years managing people, with success leading high-performing teams and executive customer relationships. Real estate, mortgage, or marketplace experience preferred.
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
4+ YOEBachelor's degree, 4+ years vendor or client-facing experience, strong data analysis skills, proficient in Excel and BI tools, experience with senior stakeholder management, excellent written and verbal communication.
Microsoft Excel, BI tools, internal AI tooling, Amazon tools and systems
New Jersey or New York City or California or Colorado or Illinois or New York or Washington
$151k-$208k/yrOnsiteFull Time
OktaNASDAQ: OKTA: Identity management and access control software provider.
5+ YOE5+ years in customer success/account management with enterprise clients; strong executive relationship, presentation, analytical, and problem-solving skills; experience with SaaS products; willing to travel up to 25%.
San Francisco or Seattle or San Jose or United States
$148k-$282k/yrOnsiteFull Time
AdobeNASDAQ: ADBE: Empowering everyone to create through innovative digital experiences.
10+ YOE10+ years in product management, strategy consulting, business development, or similar roles; strategic problem-solving, senior-leader influence, excellent communication, and ability to drive initiatives independently.
Stripe: Financial infrastructure platform for online businesses and enterprises.
6+ YOE6+ years client-facing customer success or equivalent experience with payments/fintech and consumption-based SaaS; strong executive presence and stakeholder management; consultative and technical skills.
CloudBees: CloudBees is an enterprise DevSecOps software helping Global 2000 organizations build, test, deploy, and secure software.
5+ YOERequires 5+ years in enterprise Customer Success, client, or strategic account management; enterprise SaaS or IT consulting experience; technical fluency in DevOps, CI/CD, cloud platforms, project management, and executive presentations.
Seattle or New York City or Arkansas or California or Colorado or Florida or Georgia or Illinois or Michigan or Missouri or Nevada or New Jersey or New York or North Carolina or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin or United States
$100k-$115k/yrRemoteFull Time
New Engen: Digital marketing agency helping brands grow through media, creative, analytics, influencer, affiliate, and retail marketing.
10+ YOE10+ years in strategy/consulting/enterprise marketing, proven success leading enterprise pursuits, strong executive communication, ability to influence cross-functional teams, experience building scalable frameworks and applying AI to strategy.
Mercer: Global professional services and consulting firm advising employers on health, wealth, retirement, investments, and careers.
10+ YOEBachelor's degree and 10+ years in consulting with client management success. Requires project management, financial acumen, communication, business development, and large-client consulting or sales experience.
Alabama or Arizona or California or Colorado or Florida or Georgia or Kansas or Kentucky or Iowa or Idaho or Illinois or Indiana or Louisiana or Massachusetts or Maine or Michigan or Minnesota or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin
$101k-$169k/yrRemoteFull Time
ShipBob: ShipBob is a private technology-powered fulfillment provider serving direct-to-consumer and mid-market ecommerce brands.
8+ YOERequires 8–10 years in account management, sales, or merchant services; ecommerce preferred. Must negotiate complex deals, present to executives, build client relationships, resolve conflicts, communicate effectively, use Microsoft Office Suite, and travel up to 15%.
United States or San Francisco or New York City or Seattle or Washington or Austin or California or New York or Washington or Texas or Connecticut or Illinois or Massachusetts or New Hampshire or New Jersey or Oregon or Rhode Island or Vermont or Alabama or Alaska or Arizona or Arkansas or Colorado or Delaware or Florida or Georgia or Hawaii or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Maryland or Michigan or Minnesota or Mississippi or Missouri or Montana or Nebraska or Nevada or New Mexico or North Carolina or North Dakota or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Utah or Virginia or West Virginia or Wisconsin or Wyoming
$104k-$162k/yrRemoteFull Time
ModernHEALTH: Private workforce mental health platform providing employers’ employees and families with coaching, therapy, group support, and digital care.
6+ YOE6+ years Client Success or Account Management in Enterprise SaaS; track record exceeding retention and revenue targets; Salesforce.com proficiency; ability to maintain work authorization without employer sponsorship.
Third Sector Intelligence: Private early-childhood data analytics software and consulting firm serving governments, nonprofits, philanthropies, and child-care providers.
7+ YOEMaster's degree or equivalent experience, 7+ years in client success, consulting, program management, or related roles; requires analytics, project management, stakeholder, reporting, and presentation skills.
Tableau, Microsoft Power BI, SQL, Python, R, SPSS, Stata, SAS
San Francisco or Raleigh or Charlotte or Chicago or Jacksonville or Cincinnati or Columbia or Kansas City or Dallas or Los Angeles or Boston or San Jose or Seattle or Tampa or Atlanta or Austin or Washington or Miami or Denver or Detroit or Nashville or Buffalo or Florham Park or New York or Orlando or Philadelphia or Pittsburgh or Hartford or Portland or Houston
$123k-$424k/yrOnsiteFull Time
PwC: Global professional services network providing audit, tax, and consulting services.
8+ YOEBachelor's degree, at least 8 years in the cyber industry with proven demand generation and sales success, executive relationship-building, strategic go-to-market and sales planning experience.
Seattle or Chicago or Hartford or Boston or Austin or Tampa or Philadelphia or Hoboken or Salt Lake City or Providence or Portland or Atlanta or Raleigh or Nashville or Newark or Columbus or Phoenix
RemoteFull Time
RxVantage: The modern way providers and life science companies connect.
5+ YOE5+ years client services/customer success or consulting experience in life sciences, healthcare, or SaaS; strong communication, analytical, and relationship-building skills; BS/BA or equivalent.