93 support operations lead jobs at 71 companies in Upton, MA

1mo
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Production Support and IT Operations Lead
Canton, Massachusetts, United States
$110k-$140k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOE8+ years experience in production support/IT operations in healthcare, deep ITIL knowledge, incident and SLA governance, stakeholder communication, and service improvement.
ITIL
4w
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Support Lead - Part TIme
Everett, Massachusetts, United States
$16/hr OnsitePart Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma or equivalent; minimum 1 year management experience; ability to operate cash register, lift up to 25 lbs, multi-task, and work flexible schedules including evenings and weekends.
1mo
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People Operations Lead
Boston, Massachusetts, United States
$150k-$165k/yr OnsiteFull Time
Quantexa
Quantexa: Develops decision intelligence software for data analytics and management.
Significant People/HR Operations experience supporting North American employment processes, policy and handbook drafting, HRIS and reporting, compensation operations, employee relations, and process improvement.
1w
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Cybersecurity Business Operations & Sales Support Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego or Canada or Latin America
$113k-$271k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOERequires 8+ years in enterprise cybersecurity sales, revenue growth, RFP leadership, commercial negotiations, CRM platforms, and cyber readiness or incident response services.
MMP, MMS, MME, MxDR, MDR, SOC, CRM
1w
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Orthodontic Operations Manager
Marlborough, Massachusetts, United States
$62k-$75k/yr OnsiteFull Time
Passion Dental
Passion Dental: Dental support organization operating multi-specialty dental practices.
Manage office operations and financial performance, lead and develop teams, ensure compliance and facility standards, and support patient experience in an orthodontic setting.
Ortho2, Dolphin
3w
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Pharmacy Operations Team Lead
Plymouth, Massachusetts, United States
$23-$36/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Oversee pharmacy operations, process prescriptions, support patients with medication and vision needs, and provide customer service in a retail pharmacy setting.
2w
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Vice President, Commercial Operations
Watertown, Massachusetts, United States
$301k-$380k/yr HybridFull Time
EyePoint Pharmaceuticals
EyePoint PharmaceuticalsNASDAQ: EYPT: Clinical-stage developing sustained-delivery treatments for retinal diseases.
10+ YOE10+ MgmtBS/BA,10+ years managing data insights and analytics in pharma and 10+ years leading commercial operations/analytics; deep CRM and analytics model experience; experience with sales operations, field design, incentives, and launch support.
CRM
1d
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Director of Strategic Operations (Senior Administrative Program Support)
Hartford or Storrs or Connecticut or United States
$94k-$99k/yr OnsiteFull Time, Temporary
University of Connecticut
University of Connecticut: Connecticut's flagship public research university providing higher education.
5+ YOE2+ MgmtBachelor's degree in psychology or business administration; 5–6 years in operations, program management, or administrative leadership, including 2 years as a senior team member or project lead; financial management and staff supervision experience.
Microsoft Office, CRM, dashboards
2mo
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Team Lead, Operations Technology Systems Analytics
Medford, Massachusetts, United States
$106k-$159k/yr OnsiteFull Time
Tufts University
Tufts University: Private research university providing higher education and academic research.
3+ YOE3+ MgmtBachelor’s degree; 3+ years IT experience; 3+ years leading technical teams/projects; multi-project management; strong collaboration; system administration, networking, and support; excellent communication.
1w
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Studio Lead - Wellesley
Wellesley, Massachusetts, United States
$18-$20/hr OnsitePart Time
B/SPOKE Studios
B/SPOKE Studios: Boutique fitness studios offering cycling, yoga, and strength training.
Operational and leadership support for studio shifts; ability to train staff, manage inventory, assist scheduling, perform equipment/audio diagnostics, and work non-traditional retail hours.
NETGYM
1mo
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Lead Aircraft Support Technician
Boston, Massachusetts, United States
$31/hr OnsiteFull Time
JetBlue
JetBlueNASDAQ: JBLU: Low-cost airline providing air travel and integrated vacation services.
1+ YOEHS/GED, 1+ year related experience, FAA Airframe Certificate, SIDA badge, valid driver license and US work authorization; must pass pre-employment drug test, lift up to 50 lbs, operate ground equipment, work variable hours including weekends.
Microsoft Office, General Maintenance Manual (GMM), handheld two-way radios
2mo
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Sr Team Lead
Worcester, Massachusetts, United States
$31-$38/hr OnsiteFull Time
CoorsTek
CoorsTek: Manufacturer of engineered technical ceramics for global industrial markets.
4+ YOE4+ MgmtHigh school diploma, 4 years of relevant leadership and manufacturing experience, supervisory skills, intermediate math and computer skills, ability to lead operators, inspect parts, and support production schedules.
2d
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Director of Global Customer Operations & Fulfillment
Waltham, Massachusetts, United States
$195k-$255k/yr OnsiteFull Time
Boston Dynamics
Boston Dynamics: Building advanced mobile robots for industrial and warehouse automation.
15+ YOE15+ MgmtRequires 15+ years leading technical support, field service, depot, or customer logistics operations; global 3PL/4PL experience; Salesforce and JIRA fluency; technical team leadership; and a relevant bachelor's degree or equivalent background.
JIRA, Salesforce, Salesforce Service Cloud, CRM, Mean Time to Resolve (MTTR), First-Contact Resolution (FCR), Customer Effort Score (CES), 3PL, 4PL, RMA, FRU, TAT, FSE, TSE
3w
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Director, Business Application Operations
Boston, Massachusetts, United States
$184k-$208k/yr HybridFull Time
Dana-Farber Cancer Institute
Dana-Farber Cancer Institute: Provides comprehensive cancer treatment and conducts oncological research.
10+ YOELead operations for enterprise applications (Workday, UKG), manage releases and change control, ensure reliability and compliance, and lead a high-performing support team in a regulated environment.
Workday, UKG, Oracle, SAP, PeopleSoft
2mo
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Client Operations Supervisor
Boston, Massachusetts, United States
$21/hr OnsiteFull Time
Barry's
Barry's: Boutique fitness studios providing high-intensity interval training classes.
Provide hospitality-first studio operations, lead staff on duty, support marketing initiatives, manage retail/Fuel Bar, and maintain studio facilities; availability for varied shifts including weekends and holidays; 18+ years old.
Zendesk, Brandbot
1w
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Shift Lead (warehouse production) 1st shift
Wilmington, Massachusetts, United States
$23/hr OnsiteFull Time
CHEP
CHEPASX: BXB: Provides reusable pallets and containers for global supply chains.
Lead and mentor production employees, support warehouse operations, enforce policies for inventory accuracy, supervise forklift/pallet activities, and meet physical lifting requirements.
1d
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Shortage Control Lead - Full-Time
Westborough, Massachusetts, United States
$16/hr OnsiteFull Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Experience in shortage reduction, theft and fraud prevention, store audits, associate training, inventory support, customer engagement, and managing stressful situations; flexible availability required.
point of sale
2w
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Lead Manufacturing Support Specialist - Tuesday - Saturday Second Shift (4pm-12am)
Boston, Massachusetts, United States
$24-$33/hr OnsiteFull Time
Thermo Fisher Scientific
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
4+ YOEHigh school diploma,4+ years material handling/supply chain in cGMP,ability to operate forklifts and lift up to 50 lbs,DOT medical card and background/drug screening,experience with Oracle/Veeva/Coupa/LIMS/MES preferred.
Oracle, Veeva, Coupa, LIMS, MES, World Courier, FedEx Custom Critical, temperature monitoring systems
1mo
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Operations Research Systems Analyst (Experienced) - SEAL - Boston, MA - Open Rank
Boston, Massachusetts, United States
$149k-$218k/yr OnsiteFull Time
Georgia Tech Research Institute
Georgia Tech Research Institute: Performs applied scientific research and engineering for various organizations.
Develop and deploy operational models, simulations, and decision-support tools; lead multidisciplinary teams for defense-related projects; U.S. citizenship and ability to obtain/maintain security clearance required.
4w
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Team Lead
Peabody, Massachusetts, United States
$19-$33/hr OnsitePart Time
EssilorLuxottica
EssilorLuxotticaEuronext Paris: EL: Designs, manufactures and distributes ophthalmic lenses, frames and sunglasses.
Retail optical team lead role in-store; supports customer service, sales, and store operations; supervisory duties implied.