72 service desk manager jobs at 49 companies in Apache Junction, AZ
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Service Desk Manager
Lansdowne or Scottsdale or Dallas
$92k-$148k/yrOnsiteFull Time
Alliance Defending Freedom: Protects religious freedom and free speech through legal advocacy.
5+ YOE2+ MgmtBachelor's or equivalent,5+ years desktop/systems support or IT service management,2+ years supervisory experience,experience with Microsoft/Linux/Windows/iOS,AI-assisted tools familiarity,ability to travel.
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
2+ YOEHigh school diploma or 2-year degree preferred; ~2 years front-desk or guest services experience or equivalent; supervisory experience; conflict resolution and communication skills.
Monogram Health: Provides in-home medical care for patients with chronic conditions.
3+ YOE1+ MgmtHigh school diploma, 3+ years IT support experience with 1+ year supervisory experience; knowledge of ITIL and ticketing systems; strong leadership, communication, and metric analysis skills.
Fresh Service, ServiceNow, Jira, Zendesk, Windows, macOS, Azure, Active Directory, Microsoft Office 365
Wachter: Integrates technology and electrical systems for businesses nationwide.
5+ YOE2+ Mgmt5+ years in Help Desk/Service Desk leadership; experience managing supervisors and high-volume support; ITIL/ITSM knowledge; ServiceNow or similar; KPI and SLA expertise; Bachelor's degree preferred.
State of Arizona: Provides public administration and social services for Arizona residents.
1+ YOEAssociate degree or 3+ years of IT experience; diagnostic and troubleshooting experience preferred. Requires fingerprint clearance card, communication, documentation, problem-solving, networking, and Windows support skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Google Workspace, Gmail, Google Drive, VPN, Virtual Machine, Windows, VMware Horizon, Microsoft Azure, Microsoft Office, LAN, PC
4+ YOE4+ years technical support experience; Windows 11, Microsoft O365, Active Directory, ticketing and endpoint management experience; strong troubleshooting, documentation, and communication skills.
Windows 11, Microsoft Office O365, JIRA, Avanti, Avanti Neurons, OKTA Verify, Active Directory, EntraID, JAMF, Dell, Mac, TCP/IP, DHCP, VPN, Group Policy
Sanctuary Camelback Mountain, A Gurney's Resort & Spa: Luxury mountain resort offering lodging, spa, and dining services.
2+ YOEProven front office leadership in luxury hotels, 2+ years related experience, proficiency with OPERA/HotSOS/Alice and Microsoft Office, strong financial acumen and communication skills.
2+ YOEHigh school diploma or equivalent, 2+ years of hospitality front desk or guest service experience, and prior hotel or resort supervisory or team lead experience. Strong communication and judgment required.
Opera, property management systems, front office software
Amazing Lash Studio: Provides professional eyelash extensions and beauty salon services.
Management experience in sales or operations, strong leadership, customer service, communication and organizational skills, ability to work flexible days/hours including nights and weekends; MindBody experience a plus.
Roberts Resorts & Communities: Operates and manages RV resorts and manufactured home communities.
High school diploma or equivalent required. Strong customer service, communication, multitasking, and computer skills (property management software, Microsoft Office). Ability to sit, talk, use hands, and lift up to 10 pounds. Prior front-desk or hospitality experience preferred but not required.
MCR Hotels: Invests in, develops, and manages premium-branded hotel properties.
Supervise front desk operations, ensure guest satisfaction, handle guest recovery, follow procedures, communicate clearly, lift up to 25 lbs, and work varied schedules including evenings and weekends.
WeWork: Provides flexible shared workspaces and office services for businesses.
Provide front-desk hospitality, greet members and guests, manage desk operations, handle mail/packages, maintain building amenities, and use basic computer systems; hospitality or customer-service experience preferred.
Pyramid Global Hospitality: Operates and manages hotels and resorts globally.
Previous customer service experience required; hotel front desk experience preferred. Familiarity with PMS/MARSHA and Microsoft Office, strong communication, organizational and multitasking skills, ability to stand long shifts and work flexible schedules.
Boys & Girls Clubs of Greater Scottsdale: Provides youth development programs and after-school services.
1+ YOEProvide warm customer service, manage member enrollment and records, maintain attendance and compliance, answer calls/emails, and support site safety; requires high school diploma, 1+ year customer service experience, and timely CPR/First Aid and background clearances.
Alamo Management Group: Provides community association management services for residential properties.
Experience with HOA/community operations preferred; strong organization, customer service, written and oral communication; MS Office proficiency; must pass drug screen, background check and MVR when driving is required.
Global Credit Union: Member-owned financial cooperative providing banking and lending services.
5+ YOE3+ MgmtBachelor's in IT or equivalent experience,5+ years IT service delivery experience,3+ years leadership in support functions,ITIL familiarity,experience with Service Desk/Problem/Change/Major Incident,ability to work with Agile teams,and on-call availability.
MCR: Owns and operates a portfolio of premium-branded hotels.
Experience in hospitality or customer-facing service, strong communication and conflict-resolution skills, ability to work varied schedules and handle pressure, must be 18+.
Pacific Hospitality Group: Developer and operator of luxury hotels and resort properties.
2+ YOE2–3 years front office or guest services experience in luxury hotel/resort, supervisory experience preferred, strong communication and conflict resolution, PMS/POS and Microsoft Office experience, ability to work flexible schedules including weekends and holidays.